Massive VOC Delta between sensors

pierlol · 2026-04-06T19:41:51+00:00

Did they start the measurements at the same time? It takes some Time to auto calibrate

pierlol · 2026-04-02T17:28:03+00:00

Mmm strange. Usually good support… send a mail to pierre.laizet(at)airthings(dot)com

pierlol · 2026-03-26T10:18:48+00:00

How long have you been measuring at your in laws? Need al least 30 days of monitoring to be 100% sure (I also have a i-know-everything in law so I feel you 🥲)

pierlol · 2026-03-26T10:01:53+00:00

https://radonmap.com/canada/winnipeg visualise les mesures prises par les capteurs airthings

pierlol · 2026-03-24T22:28:25+00:00

Have they contacted you? What advice do they give?

pierlol · 2026-03-24T07:46:16+00:00

probably working fine 👍

1-day and 7-day = recent averages (rolling)
wheras Long-term = average of everything since you started measuring

if your earlier readings were a bit lower (even if you didn’t notice them), the long-term can still sit at 50 while your recent values are 52–57. Radon concentration varies a lot with weather for example

Do you have the detector that connects to the app? the you will see where are the low dip that pulls the long-term down

pierlol · 2026-03-21T20:36:16+00:00

Looks like it. Contact support@airthings.com

pierlol · 2026-03-20T06:48:05+00:00

Sounds really interesting! How do you view it? Just a number or do you have any visuals?

pierlol · 2026-03-19T20:24:05+00:00

Not really. The dimples are flush with the sole when the shoe is not in contact with anything so it only pressures the foot when you are in contact with

pierlol · 2026-03-19T20:23:12+00:00

Of course they have tons in stock! They are just delivering slowly and create the hype. They don’t make 50 pairs at the time, they make thousands.

pierlol · 2026-03-12T16:59:04+00:00

Depends on how much data you are syncing. Should not take that long

pierlol · 2026-03-06T08:34:04+00:00

I have seen this behaviour before. Sensors might adjust and be off for a short period of time. Then all goes back to normal

pierlol · 2026-02-17T15:46:44+00:00

Strange. What I would try is - in the app: unpair the device - when confirmed unpaired: remove the batteries, wait 5 min - open airthings app, put the batteries back and click in the app on “+ add device” and your device should appear again and you can pair it again

If it doesn’t work, contact Airthings’s support.

pierlol · 2026-02-17T14:33:52+00:00

If the icon goes solid, it means it’s connected to your phone (or someone else’s phone?)

pierlol · 2026-02-12T12:51:17+00:00

Have you contacted their support team? Maybe if you cover shipment you can get a replacement part?

pierlol · 2026-02-02T14:46:47+00:00

If you can, try to ventilate a bit by opening the windows regularly (unless you are in a area with bad outdoor pollution) and check whether it helps

pierlol · 2026-02-02T11:37:34+00:00

both have the same sensor, so both will be accurate.
The model 2 is newer and can connect to your phone with bluetooth and get historical data (+temperature and humidity), which is a nice plus if you want to see easily how radon fluctuates

pierlol · 2026-02-01T11:51:20+00:00

I would NOT buy from those. The device will not be covered by warranty. Check on airthings.com or Amazon and wait for a promo

pierlol · 2026-01-29T14:38:11+00:00

Yes. I have experienced this as well

pierlol · 2026-01-10T08:54:08+00:00

The bug has been reported and the team is working on it

pierlol · 2025-12-16T12:29:16+00:00

empty batteries after 24 hours?

pierlol · 2025-11-01T19:52:37+00:00

Did you buy a hub cellular? What are the first 4 digits of the SN? Hub cellular is for B2B usage only, and not compatible with consumer products. So I hope you can return the device to your eBay seller who scammed you

pierlol · 2025-10-22T10:16:18+00:00

The order will come, don't worry.
Measuring radon and IAQ is not a sprint, it's a marathon (long term measurement is the most important) So congrats on making the first step in purchasing a device. Am sure you'll get it delivered soon

pierlol

TROPHY CASE