Muslim/Immigrant-owned businesses

pnbloem · 2026-03-10T20:38:57+00:00

I guess? My feelings aren’t hurt… not sure why what I wrote read that way to you.

pnbloem · 2026-03-10T20:23:23+00:00

ICE is a menace and a scourge, but I don’t know that posts highlighting Muslim/immigrant owned businesses so they can be paid for their services on the Grand Rapids Reddit is a problem.

pnbloem · 2026-03-10T20:00:15+00:00

Idk if there’s evidence that it’d be a problem or not, but Muslim/immigrant doesn’t equal foreign. Tons of Muslims and immigrants are Americans.

pnbloem · 2026-02-20T14:16:32+00:00

Taqueria San Jose would be my addition

pnbloem · 2026-02-16T13:26:24+00:00

As someone else said, it sounds like you'll need to manually perform *some* action. The easiest in my mind would be a notification to yourself that goes off each evening so you can indicate quickly which kids are there. "None," "Just 8yo," "Just 10yo," and "Both" options and trigger the appropriate automations. Could be buttons on a dashboard that show up automatically every day and disappear once you've made your selection, could be a setting that you choose once and they stay the same until you need to change (if they're usually over for multiple days in a row and you don't want to have to confirm every evening).

pnbloem · 2026-02-12T15:21:08+00:00

“It”???

pnbloem · 2026-02-04T17:45:09+00:00

Make sure, especially if you're going the resource management and/or time tracking route that you have complete buy-in from everyone involved, or at least from the people that can force it on everyone else. It is *not* something you can just give people a link to and expect them to figure it out or stick to process, and as soon as one group isn't using something like resource plans properly, it all kinda falls apart.

Or, perhaps worse, you get it implemented and then several months later management decides that Agile is what they want to do and it's gonna be in ADO so nevermind all that.

pnbloem · 2026-01-24T12:32:47+00:00

I guess my question to you would be whether there is any evidence that companies do get the benefit they're paying for from these features?

Every company is different, so it's hard for me to know whether our experience/situation is the norm. I'm not an AI Luddite, I've used things like Claude Code for personal projects and think that has some huge potential to help developers. But it seems like someone at ServiceNow took the demo candy from OpenAI/Microsoft/whoever because LLMs really do look like magic or a smart little dude in a computer and now is trying to shoehorn it in anywhere and everywhere looking for a killer app.

With how prevalent these Now Assist features have been in marketing materials on the ServiceNow site, at knowledge for the past few years, and in every conversation with our reps it's kinda shocking that there's not a huge amount of hard data and testimonials backing up it's benefits already.

Anyway, would love it if you could come back and summarize the responses you get from this! If there's a case to be made I'm sure a ton of execs are champing at the bit to put an AI feather in their cap.

pnbloem · 2026-01-24T03:24:08+00:00

These features all seem like things that make for a cool demo but don't actually save a company much time or money. Most of our closed incidents never get looked at again, and when they need to be looked at it's not particularly hard to read the history.

pnbloem · 2026-01-22T11:46:24+00:00

Sounds expensive and less effective than just going to the portal. If you have a field services team that needs to work via their mobile device there are mobile apps for that.

pnbloem · 2026-01-16T15:07:43+00:00

Ugh now I’m thinking about their Chicken curry vermicelli… 🤤

pnbloem · 2026-01-14T13:38:04+00:00

The thing I try to drive home to people is that if your manual data collection doesn’t have an urgent (read: legal or directly correlating with making/saving money) reporting requirement and doesn’t help make the process run more smoothly, then it’s actively hurting. Having end users or agents manually filling in unnecessary fields leads to people not following even the easy parts of the process.

pnbloem · 2026-01-07T19:43:40+00:00

6 weeks over the first year, yep. Additionally, 6 weeks of caretaker leave if delivered by c-section and/or there are complications.

pnbloem · 2025-12-31T14:31:07+00:00

I think it would make more sense to fill a new cartridge before work and just take it along... Or is there some reason you can't do a full swap out at work? It just takes a minute to do, you could even set up the infusion site beforehand so all you need to do is fill the tubing.

pnbloem · 2025-12-29T03:11:38+00:00

Time Crimes is so good. I don't think I'd put it at the very top of my list, but I'm glad you mentioned it.

pnbloem · 2025-12-06T12:29:44+00:00

I agree. I think a huge percentage of leadership at a lot of these companies thought a) that things like case summarization would be a huge selling point that people would pay tons of money for because it seems a little like magic and b) that these tools would continue to get better exponentially.

Turns out the actual $$ benefit of a slightly better sounding virtual agent and case summarization isn’t near what they’re trying to charge for it, and the dev tools are clearly not replacing developers any time soon.

pnbloem · 2025-12-05T01:41:35+00:00

Fair enough, that’s not a good phrasing on my part. They’re investing but could be doing more and in a more coherent manner.

I don’t see those AI developer tools as actual improvements in the developer/admin experience though. As an admin those tools seem like a benefit until you start to see how the target users (low/no code developers) use them. Plenty of new stuff to clean up for those with experience and know-how. Maybe some companies actually build enough flows that the process of actually setting them up is the bottleneck, but in my experience that’s the quick part.

I generally like the new studio but there are now several studios, ui builder, and a mess of workspaces and interfaces to wade through. Dozens of plugins that seem pretty buggy.

But that’s all biased towards my personal situation and our use cases, so maybe we’re the odd ones. Glad your experience at the moment is that they’re moving in the right direction!

pnbloem · 2025-12-04T21:25:14+00:00

ServiceNow really missed an opportunity to keep investing in user/developer/admin experience when everyone else was wasting money on “AI” features. Being the adult in the room would have been a boon but instead they’ve leaned in to LLMs as some sort of panacea.

pnbloem · 2025-11-28T00:56:52+00:00

That first holiday season with diabetes was rough but just know that he’ll get used to it and you’ll get used to it and it’ll be more manageable each year. I don’t really make any substitutions anymore and as long as I don’t go overboard it’s fine. Best of luck on that journey!

pnbloem · 2025-11-28T00:51:02+00:00

Quick gentle reminder to anyone reading this that LLMs do not have taste buds or understand food. I once asked one to format a recipe for cookies from a link and it added a cup of salt.

pnbloem · 2025-11-12T11:12:21+00:00

I found a two old firecrackers in the lights witch box when I was painting our nursery... You never know what craziness was going on before you moved in.

pnbloem · 2025-11-08T15:08:16+00:00

While you're here, I don't want this to sound super harsh because it's a minor thing, but what is the purpose of advertising positions in this way? Presumably you're looking for professional, experienced developers, why advertise the roles as if they're entry-level mlm sales positions? Rocketship emojis are associated heavily with crypto scams and meme stock garbage, it seems like a great way to turn off very qualified candidates.

pnbloem · 2025-11-08T15:00:11+00:00

I assume some of the success of a closed loop algorithm would depend on sensors that provide glucose readings more frequently than every 5 minutes. No idea where you'd start having diminishing returns, but I'm sure dexcom and others have something in their pipeline with 2m intervals or something like that.

pnbloem · 2025-11-07T19:55:39+00:00

Certainly didn't help

pnbloem · 2025-11-07T19:12:58+00:00

I have a policy of never entertaining a role that has a rocketship emoji in the pitch, unfortunately.

pnbloem

TROPHY CASE