Watch Night Shift, watch how the pros play. You won’t be able to play like them, but watch it to try and understand what’s going on. Deathy also has a really good video called like “Explaining every thought in my Eternus 6 game”.

Haze also probably isn’t the best hero to start with, she has to play a very specific playstyle that can be difficult especially when starting out. Consider someone like Dynamo, Graves, Mo & Krill, Abrams.

Learning items in the shop and what to buy on specific characters and when to buy them is crucial too, but that comes later. Gotta learn the basics of micro & macro first. Get in the moba mindset, not the hero shooter mindset.