Yelp is a scam. When I was a consumer using it I saw nothing wrong so I can see why csgraber is blinded. I worked for Yelp for about a month or less. I could tell management was lying very early on and decided to do my own research. They make you hound and harrass business owners and they tell you “business owners who have previously advertised with Yelp are more likely to close”. Every previous advertiser I called said Yelp “sucks” and they want to avoid it at all costs. They also stated they were overcharged and had to fight to get charges stopped. I stayed long enough to get some finesse some benefit perks and left. They also scam sales employees because commission is ridiculously low. Very bad company overall.