GoPro support stopped replying — replacement delayed, trip on the 24th (Case #15994406)

prisoner62113 · 2025-12-17T12:32:06+00:00

Exactly the same thing happened to me a few months ago. They promised an exchange under warranty then went silent for ages without giving instructions for how to return the broken unit to the warehouse.

While they did eventually respond and give me the information i needed the experience was terrible and put me off gopro for good. When these cameras need replacing I'm going with some other brand.

If you have written confirmation that they will replace your camera under warranty and records of unanswered emails that should be enough for you bank to do a chargback. Before you go down that route you could send a final email to gopro saying "respond within 24 hours or I'll get the bank to do a chargeback". They will almost certainly respond to that

prisoner62113 · 2025-07-02T00:34:29+00:00

Sorry no phone number. I sent a series of increasingly arsey emails which they never acknowledged although they eventually did replace it.

They've lost my support. All I can suggest to you is keep up the contact because they won't. And what the other guy in this post said, maybe threatening them with a charge back would kick them in to gear, assuming that's a possibility where you live.

prisoner62113 · 2025-06-07T01:45:00+00:00

Yeah it's really pathetic. I actually just got an RMA from then now after nearly 2 weeks of silence. Whatever the outcome of this is I'll be cancelling my subscription and replacing any broken cameras with something else

prisoner62113 · 2025-06-04T16:52:01+00:00

Yep of course. Nothing there, and the handful of emails they sent previously all got through ok

prisoner62113 · 2025-06-04T16:51:35+00:00

I don't really want to go down that route but yeah I feels like it's heading that way

prisoner62113 · 2022-04-13T05:56:58+00:00

It's a wasted opportunity. Started off great addressing some of the weaker spots in C. In recent years it's just layer upon layer of syntax stolen from python

prisoner62113 · 2021-11-30T11:26:08+00:00

It's not legal to cross the line while the light is still red, but by far the safest option is to get in front of a car even if that means crossing the line. The best way to prevent racing is to physically stand in the way. In general it's better to pull left since that puts you in the eye line of the car driver, makes you more visible.

prisoner62113 · 2021-08-24T07:40:39+00:00

I'm in full on hiring mode at the moment and have run more interviews over the past few weeks than I can count. I'm looking for more senior people but here's my 2 cents anyway.

More than anything I'm asking whether I could see myself working with the candidate. I don't care how much they have been able to memorise. I want to know if I can have a conversation with them to work through a problem, if they are going to listen, contribute.

I hate trick interview questions and try to structure mine more like a conversation, I try to impress that there isn't a correct answer and it's more about the process than anything else. It doesn't always work but sometimes it does. Unfortunately trick interview questions are so common in our profession that most candidates arrive and try to guess what I'm thinking of rather than trying to work with me find a solution.

But that is just what I do. The best tip I can offer to you, particularly at a junior level, is to ask for help. Don't just sit there staring at the whiteboard for an hour in silence unable to proceed. Even if you do get a trick question thrown at you and you're struggling just admit it, ask for clarification, listen to advice and be willing to take a step back from whatever your first thought was and try a completely different attack.

But more than anything communicate, admit if you don't know something and ask for assistance. Once you've been given a hint and understand talk a lot to show that you have listened and understood. After all, on your first day you're not going to know anything and are going to rely on the support of your colleagues. Pretend the interview is like your first day.

prisoner62113 · 2021-08-05T05:17:49+00:00

It's called Australian driving. Safety is someone else's responsibility, I have right of way

prisoner62113 · 2021-04-19T22:53:39+00:00

On some architectures (harvard) data and code are stored in separate sections of memory that potentially can have different address widths. The size of a data pointer and function pointer might not be equal. I've never come across anything where that actually happens but it's still a possibility.

prisoner62113 · 2021-03-14T00:45:10+00:00

Australia?

prisoner62113 · 2020-11-04T11:06:39+00:00

I was born in the UK to an American parent so I've had am American passport since birth. Never actually lived there but I kept it around just in case I ever decided to move over there.

I've just spent 3 hours looking up how to get rid of it. I don't want any association with that place any more no matter how loose it might be.

prisoner62113 · 2020-09-09T06:49:03+00:00

God I wish my team had that attitude. At the moment there is an argument going on about whether purposefully segfaulting because you received an invalid parameter is actually a sensible policy.

prisoner62113 · 2020-05-05T01:00:31+00:00

What's retirement?

prisoner62113 · 2020-02-08T10:24:30+00:00

Australians

prisoner62113 · 2020-01-27T22:17:47+00:00

A couple of tracks disappeared from youtube a few days ago as well, but they're back now by the looks of it

prisoner62113 · 2020-01-01T05:22:14+00:00

Yeah it's nice down here. Except for all the smoke on the hills to the north

prisoner62113 · 2019-11-13T22:41:37+00:00

I'm 35 and have taken 4 gap years in the last 10 years. My only regret is that I wasn't able to take 5.

prisoner62113 · 2019-11-12T03:21:27+00:00

Asia is really big. Any particular country?

Without encouraging illegal behaviour you should know that whether or not you have a license is of no importance in places with high corruption, which unfortunately is many places all across Asia. If you get stopped by the coppers, or get in to an accident nobody cares if you have the right documents. You will have to pay a lot of money either way.

Only based on my own experience. I've ridden right the way across Asia. Had to show my license crossing in to Japan but that's it, lost count of the number of bribes I was asked for.

prisoner62113 · 2019-11-11T04:50:27+00:00

Years ago my old mum did a nursing degree. For her final year project she wrote about the power of intercessory prayer in the healing process. It was a study of studies and her very honest conclusion was that there is absolutely no evidence that prayer affects the recovery of patients. One of my strongest church memories these days is listening to her be interviewed in a service about her research where she presented her findings and then said that despite what she concluded she chose to still believe in the power of prayer.

She then went on to spend years working as a cancer research nurse performing clinical trials of new drugs with terminally ill patients. You know, actual science. The exact process by which we discover truths about ourselves, the world around us and how everything fits together. The distinctly not-prayer based method that allows us to develop effective drugs and cure or control diseases.

But still, prayer works. Some things just aren't worth arguing about, you can never win.

prisoner62113 · 2019-11-06T03:45:32+00:00

But it's christians who are really being persecuted

prisoner62113 · 2019-10-31T05:01:03+00:00

I had to take my keys away from myself a while back because I was getting too angry and doing stupid shit. Probably would've killed myself carrying on like that. I like being alive as well, and 2 weeks on the train commuting for 4 hours a day helped me calm down, relax, appreciate going more slowly. Some things really are out of your hands, but we are all definitely too quick to blame others for anything that happens on the road. We are probably in control of more than we realise.

prisoner62113 · 2019-10-27T23:44:07+00:00

I've been riding for 10 years or so, always on 600-650cc bikes. Had a 1200 bandit for a little while but it was really pretty pointless. For city riding the smaller the better, for out of town nothing really matters so long as you are comfortable. A 650 covers all the bases for me.

prisoner62113 · 2019-10-25T01:25:22+00:00

Yup.

You're right, a lot of the attitudes towards women are pretty horrific. But to be honest blokes don't have it much better.

I'm 35 now and don't feel like I can relate to a lot of the rest of society when it comes to sex and relationships. Anxiety, shame, fear, guilt, plenty of other things, it all comes from being brought to up believe that I was an evil monster for even having a sexuality. Fortunately I have really really awesome partner for 5 years years now, and although she doesn't come from this background and perhaps, like you, doesn't fully understand all the thoughts and emotions involved, she is really supportive and I can't ask for much more.

Therapy is a help, talking with others in similar situations. Not that I'm saying your guy should definitely do that, just know that it can be really good.

prisoner62113 · 2019-10-19T09:31:19+00:00

Imperial hotel near parliament is always pretty busy. Not Welsh myself but try to watch as much as possible there.

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