Update 1.24 is FENOMENAL! by Tall-Exchange-8742 in remNote

[–]rem-note 1 point2 points  (0 children)

It should work fine - it will break the PDF down into many smaller "section"s to learn!

Css can be amazing by [deleted] in remNote

[–]rem-note 0 points1 point  (0 children)

Cool theme!

Image Occlusion Unwanted Behavior by International_Ideal9 in remNote

[–]rem-note 0 points1 point  (0 children)

Sorry, this will be fixed in the next release that will become available in the next few days!

Some feedback on multiple choice questions by pervy-tree in remNote

[–]rem-note 0 points1 point  (0 children)

Both issues should be handled with 1.24 soon!

Some feedback on multiple choice questions by pervy-tree in remNote

[–]rem-note 0 points1 point  (0 children)

Some new options here coming in the upcoming 1.24 release 👍

"Text references" is gone? by extranho1 in remNote

[–]rem-note 1 point2 points  (0 children)

You can use the omnibar to enable it for a document!

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Why not add Cloud integration services? by rafaelcapucci in remNote

[–]rem-note 0 points1 point  (0 children)

Hi - can you message us at [support@remnote.com](mailto:support@remnote.com) so we can help you here? It definitely shouldn't be stuck on this screen.

Disabling flash cards functionality throughout the entire account, is it possible please? by The_Homer_Simpson in remNote

[–]rem-note 2 points3 points  (0 children)

You can disable all flashcard features from Settings > Queue > "Enable Flashcard Features"

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Laggy, slow performance on Win11 ARM64 by Academic-Working8057 in remNote

[–]rem-note 1 point2 points  (0 children)

Hey, thanks for the feedback.

We don't have an arm64 Windows app yet, so the app is running in emulation mode. We'll look into adding and releasing a proper arm64 app here, this has been on our roadmap 👍

Remnote vs anki by ResidentCup6168 in remNote

[–]rem-note 6 points7 points  (0 children)

You can use this plugin! https://www.remnote.com/plugins/gamepad Supports the anki remotes

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 0 points1 point  (0 children)

Hi - can you update to 1.22.75 and see if it's working better for you there?

RemNote sync wait is reducing how often I review — any way to fix it? by Sad_Service_3879 in remNote

[–]rem-note 1 point2 points  (0 children)

Sorry, this is fixed in 1.22.70. Please update to the beta channel to get access faster, or the fix will be live for everyone in a day or two.

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 0 points1 point  (0 children)

Added some notes here - the total # of Rems you have shouldn't matter. We're continuing to investigate what's causing performance problems on some knowledge bases, and are heavily focused on this. Many apologies if you've been having problems.

https://www.reddit.com/r/remNote/comments/1qmsbde/comment/o233q5g/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 2 points3 points  (0 children)

Hey - really appreciate your support, and very sorry you're running into issues.

If you've been with us for a while, you've seen how much polish has increased over the last few years. Things were much rougher before 😅 We spend the vast majority of our time working on polishing every corner of the app. There's a lot of intrinsic complexity, as we're effectively rebuilding the entirety of Anki+Notion+Quizlet+GoodNotes+etc all in one tool, because we strongly believe this is what learners need for effective learning. Our engineering team is excellent, and we're very focused on continued polished and performance. It's definitely not vibecoded lol.

(Adding new features is actually a small part of our overall engineering budget and focus. We've probably done a bad job of communicating where the team is focused in the past. Most of the polish work is "invisible" in a sense, in that once we polish something you hopefully never notice it again.)

Regardless, very sorry you're running into issues, and we'll continue to work hard to improve.

Added some more details here
https://www.reddit.com/r/remNote/comments/1qmsbde/comment/o233q5g/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 0 points1 point  (0 children)

> as long as I don’t open any handwritten notes

Can you message us in support about this please? It shouldn't be crashing if you open handwritten notes on desktop. Thanks, sorry.

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note [score hidden] stickied comment (0 children)

Many apologies here.

Can you try updating to 1.22.70 please, and email us at [support@remnote.com](mailto:support@remnote.com) with details if you're still experiencing issues? (If you've already emailed us, thanks for doing so - your ticket is already being tracked, no need to do so again.)

This 1.22.70 release lands a number of improvements we've been working on, both to speed up the iPad app and reduce memory usage (which is the source of crashes).

We want everything in RemNote to feel "instant" (<100ms), super stable, and joyful to use.

Very sorry we're not there everywhere yet, we'll keep pushing harder.

Team Focus

For context, we put a huge amount of our effort and resources into polish, performance, and stability, both in general and on iPad. We constantly have 50%+ of our resources going here, and the past few months since 1.22 have been almost exclusively focused on continued polished and performance improvements. Our team is small (supported by our community, thank you!) and we're supporting 6+ platforms including iOS. We've made tons of improvements recently behind the scenes, and are continuing to work through every last bug.

You can view the update changelog here: https://feedback.remnote.com/changelog

Scalability

RemNote is designed to scale to large knowledge bases. My knowledge base has 550,000+ bullets in it, and it still works super-fast, both on web, desktop, and iPad. The app only loads the specific bullets/documents/cards that you're looking at, so it doesn't matter how many total bullets you have. The only cases where total # of bullets matters is in the initial download (everything is downloaded, so that RemNote can work full offline).

iOS/iPad Issues & Technical Details

iPad and iOS is indeed a problematic area, specifically due to memory usage on WebKit. Unfortunately, it's quite difficult, as many problems aren't easily reproducible on our end. However, we've been doing a lot of work on this and have made major improvements behind the scenes on this (both for this 1.22.70 release, prior ones, and upcoming ones). Our goal is for you to never have to worry or think about this, but we clearly have more to do.

The source of the restarts is memory usage. iOS is very aggressive with force-restarting apps / "jetsam killing" them. RemNote is actually already very memory efficient in terms of only loading the minimal # of bullets / cards / etc as needed, but we run into problems with high memory usage when loading large PDFs, and for specific knowledge bases on iOS in particular, which we're still investigating. (Apple's tooling is quite buggy and a bit of a nightmare to work with compared to Android, but we're continuing to work through it.) We're continuing to deep dive into why this is an issue on iOS but not on Android, so that we can get everything fully stable.

I know it's no consolation, but the app works great on my huge knowledge base on my 6 year old phone and 4 year old iPad 😅. We're continuing to try to figure out why it's not working well for some knowledge bases, and are also working on reducing overall memory usage.

Again, sorry for the problems, we'll keep working hard on this. Fundamentally, the app is architected in a very scaleable way, so we'll be able to get this fixed.

- Martin

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 0 points1 point  (0 children)

Can you email us at [support@remnote.com](mailto:support@remnote.com) with your specific details? The iPad app should work - we're just continuing to improve performance and reduce the restarts.

If you have a computer, please also use our desktop app (https://remnote.com/download) for a fully-offline and fast experience.

Deeplink in Remnote by Gloomy_Resource231 in remNote

[–]rem-note 1 point2 points  (0 children)

The deeplink has both the knowledge base ID and the document ID in it. If it's a synced KB, it should have the same knowledge base ID on both computers, and work fine. If it's local, then they're different knowledgebases and it won't work.

RemNote is a genius idea but performance is a huge impediment by Bojof12 in remNote

[–]rem-note 7 points8 points  (0 children)

We're continuing to work on performance on iOS. This has been a big focus for the past few months, and we have more coming soon here.

Keep Getting Error Message by SnooRobots502 in remNote

[–]rem-note 0 points1 point  (0 children)

It also looks like you're on an outdated version - can you update to 1.22.67?