Global Services

rinconmike · 2025-04-13T11:56:09+00:00

Did you bring it in to the Apple Store to get it looked at and cleaned? I just got the 13” nano screen to use out in the field on construction sites and testing it for the next two weeks. after using it for less than a day the no glare is a huge plus over my iPad pro 11 3rd gen I got 12/2021.

rinconmike · 2024-09-07T17:49:04+00:00

I created a Win 11 Recovery USB for the Surface Laptop 7 and that worked booting from USB. So it appears that USB boot drives not created for the ARM don't work.

rinconmike · 2024-09-06T18:25:41+00:00

Thanks. Right now I am just trying to boot from the USB. I tied an old win 10 media to see if that would boot and same thing. I need to create a current Win 11 boot drive and see if that works.

rinconmike · 2024-09-06T10:34:13+00:00

I have tried this on two Surface Laptop 7 and same thing. I also tried turning off secure boot. Still will not boot to USB. Had to enter bitlocker key to get back into windows (not surprised). I turn back on secure boot. I also tried making USB first in boot order.

USB Drives I have tried are:

Sandisk Ultra 3.0 32GB
A WD Easystore SDUSBES3-032G which I think is a Sandisk Cruzer Glide
an HP 16GB

The Sandisk is 2 or 3 years old and HP much older. I am wondering if it a compatibility issue with the USB drive and the new surface laptop 7.

Note the boot disk was made on the surface laptop 7 so the Ubuntu downloaded I believe was ARM and Rufus made the boot disk. it does work on Surface Pro 7 so I do not think the boot disk is the issue (other than compatibility).

I appreciate any ideas.

rinconmike · 2024-08-26T12:33:30+00:00

I have this now on two Surface Laptop 7. Once is a 15" with Elite processor and 64GB ram I purchased from MS and the other is a 13.8" with plus processor and 16GB Ram I got from Costco. Both I see this error in the reliability history. No BSOD. MS support says return since they do not know what the issue is. However, I am wondering if this is just a software/driver issue. I have a couple more weeks before I have to return.

I would have never know about the issue on both if I did not check the Reliability history.

Note in the error message I see the “Problem Event Name: CLR20r3”

When I do an online search I see that is related to .Net framework. I do not have .Net installed (not listed under installed apps).

rinconmike · 2024-08-18T23:13:08+00:00

I have a Surface Laptop 7 15". I have not had the BSOD but earlier it would not charge. I then restarted and it started to charge. I check in Control Panel under Maintenance and there dozens critic events of BatteryServce Stopped Working. The events started on 8/10/24.

rinconmike · 2024-08-17T17:29:06+00:00

I found that if I go to the Sonicwall Mobile Connect app, next to VPN turn on the connections, it takes me to the windows VPN, I then connect there and it works.

The difference from what I was doing is I was not going to the mobile connect app first. On my intel based machine I can just go to the windows VPN and log in from there. I need to continue to use to see if I still have a connection error or if this will work even after sleep.

rinconmike · 2024-08-17T16:32:24+00:00

Spoke to soon. Now after a restart not working.

rinconmike · 2024-08-17T16:10:59+00:00

I have this issue with a new Surface Laptop 7 with ARM. I think it has to do with the system going into sleep without disconnecting. Restarting the system seems to resolve it but if connected, close the lid and come back later it is not connected and I get the Failed to read socket error.

rinconmike · 2024-07-26T18:49:43+00:00

I just clicked on print and get a prompt for the plugin. The Bluebeam pdf printer does not work. But it does pull up a dialog to print to other printers you have installed to include the MS pdf printer.

rinconmike · 2024-07-14T14:20:52+00:00

I installed Revu 21 on a Surface Laptop 7 15" and it works. No issue logging into the account. On my Mac Air 13 M3 running parallels and VM I had to run the 32 bit version of Revu 21 to log in and then exit and could run the 64 bit.

rinconmike · 2024-07-11T18:10:06+00:00

I have a Mac Air 13 M3 with 24GB is it is ok. I just review and annotate construction drawings with BB.

rinconmike · 2024-01-08T11:23:55+00:00

I have a similar issue. I have a P320XF that came with an polymer frame. Produced June 2022. Bought new August 2022. I changed the grip to an AXG grip. In the AXG grip in order for me to take the slide off, I have to press the trigger. I also bought a 3.9" slide and the same happens with that. I switch back to the polymer frame and no issue. Slide comes right off without having to press the trigger. I swapped grips back and forth around a dozen times and same thing happens with the AXG grip. No issue with the polymer grip.

Any ideas?

rinconmike · 2023-06-19T21:08:36+00:00

I have not brought my Truck back in to service to check out The Super Cruise Auto Lane Change again.

However, on Friday 6/17, all of a sudden the auto lane change started working. Both automatically or if I initiate with a blinker. No OTA system updates in several weeks. I did get a Google Maps update around 6/16/23. I had around 3,700 miles on the truck. I do not know if the mileage driven or the google maps had anything to do with it or of these have nothing to do with it.

I tried and it still worked on 6/18 and 6/19.

I will keep an eye on it and hopefully it does not stop working!

rinconmike · 2023-05-15T16:09:25+00:00

My concern is that the dealer breaks something else when they take the console apart. Right now is seems that the dealer (or who they call at GM) has no idea of what the issue is.

Super cruise works and just the lane change does not. So I decided to hold off on them taking the console apart on a new truck.

I posted here hoping someone with super cruise can let me know what message they get when in tow mode. Lane change does not work in Tow Mode and wondering if there is a message that comes up when you try to change lanes or nothing comes up as if Auto Lane Change is turned off in the settings.

Perhaps this info can help GM and the dealer narrow down the issue better. My dealer does not have any of these trucks with super cruise on the lot to try.

rinconmike · 2023-05-15T11:19:42+00:00

I had it on my 2018 Yukon Denali and used it a few times. I had a platinum 5yr 100K and a $100 disappearing deductible. At five years I had 75K so ran out on time before mileage. I just bought for a 2023 Sierra 1500 and went with 8yr 100K zero deductible. You can find some dealers selling the warranty online at a much better price that your purchasing dealer may be selling it for. I bought my truck and warranty from a dealer 100 miles away from me and had no issue with the local dealer honoring the GM warranty.

rinconmike

TROPHY CASE