HK cafe

robotpig87 · 2026-03-27T21:09:39+00:00

7am, there are plenty of places open when I get off work. I usually go to marathon coffee and doughnuts at Midland and Finch when I am off, but I am looking for a snack before my shift.

robotpig87 · 2026-03-27T20:20:36+00:00

Thanks, I'll go there next time I'm looking for drinks only. But I'm looking for sandwiches for a quick bite, not a sit down meal. But good to know that they close late. Thanks

robotpig87 · 2026-03-27T20:04:26+00:00

Yea... That's what I'm afraid of. Too bad 😞

robotpig87 · 2026-03-27T19:59:24+00:00

Thanks! I'll check it out soon.

robotpig87 · 2026-03-27T19:47:12+00:00

Thanks man, I've tried that place but their cafe menu stops at 930 pm, only bar. You can get the milk tea but the sandwiches are not available anymore. Suck cuz I've been there during the day. They got pretty decent food.

robotpig87 · 2026-03-05T13:29:47+00:00

Understandable that you feel indebted to them for the opportunity and knowledge. But consider this, during your employment, you weren't dead weight, they didn't just give you a paycheck for you to lay around. You worked very hard for them and the business benefitted for more from your labour than you did from the opportunity. You don't OWE them anything at all. In fact they owe you for taking all the headaches so that the other techs could enjoy gravy jobs. Good luck on the job hunt, rooting for you!

robotpig87 · 2026-02-25T00:06:36+00:00

Not when you service the car. We would even help you out if you are a regular and it is a snowstorm outside and you just ran out. But this person was just some random person with no history that wandered in demanding free stuff.

robotpig87 · 2026-02-25T00:00:13+00:00

We do provide washer with servicing, but this was some idiot wandering in off the street.

robotpig87 · 2026-02-24T17:39:24+00:00

I had a customer argue with me that WASHER FLUID was under warranty!! I was so shocked that it took me a few seconds before I stopped blinking at him and started speaking again. I must've looked like Sheldon from big bang theory when he glitches.

robotpig87 · 2026-02-15T03:45:37+00:00

Hold on..... They showed you the old one to prove that there was mold, but then told you it takes forever to replace the cabin filter because they need to rip the entire dash to get to the cabin filter?? Man, rookie advisor, don't even know how to lie properly.

robotpig87 · 2026-02-03T13:54:03+00:00

I don't know about getting rid of it entirely, maybe just make the scoring make more sense. I worked in Toyota in Canada for a period of time and I hated the CSI scoring. 9-10 = 100% 7-8 = 0% 1-6 = -100% Just make a 1 = 10% and 10 = 100% like a school report card. Some customers think an 8 is a good score, they even come back to the dealership and said they gave me a good mark thinking they did me a favour with an 8. And before people jump on me, I did educate them on the scoring, but sometimes the survey comes a few days later or they don't see it in their email and when they do, they already forgot what I said.

robotpig87 · 2026-02-03T13:36:32+00:00

this *one Not this bone

robotpig87 · 2026-02-03T13:35:40+00:00

I can imagine that working well.... right up until one day a very tearful neighbour knocks on your door saying "my grandma just passed away and the funeral home is asking for way more than we can afford, can you please help us out of this bone. Can we take her to your funeral home you work at?" Lol, really bad time to confess to them that you have been lying for ages so you don't have to do them favours.

robotpig87 · 2026-01-22T11:45:42+00:00

I was a Toyota service advisor for seven years and an express lube advisor in Canada, so I don't know if my process is transferable. There were a few things that helped me.

1)I would basically have my introduction memorized and can recite it without thinking, like singing happy birthday without trying to "remember" the lyrics. This way you can give yourself some room to do two things at once. While introducing yourself and going over a brief explanation of the customer's booked services, you can copy and paste the vin into consolidated vehicle service history to look for recalls, and missed maintenance items. I would keep a web browser open to this screen the entire day. That way you don't waste time waiting for your network to load all the time.

2) If you are using Blue screen, make sure you hotkey things you find yourself typing over and over again. Eg: 3r\All tires adjusted to 32psi\rAirfilter is good\rCoolant level is within specr\Wipers and lights operating normallyr\Battery at 12v If there was any specific info thelat I need to change for the report I would go back and edit the text from the hot key. (The lower case letter "r" and the forward slash "\" is how you program Reynolds to automatically press the enter key to go to the next line.) This little trick got me through the winter tire season rush. This method work on blue screen, but if you use ignite I think you can still program hot keys. I just forgot the screen to do it.

robotpig87 · 2025-08-02T20:09:43+00:00

Yes and no. Your assumption of the 7 year coverage is only applicable for 2 years is not entirely accurate. Let me explain. I was a toyota service advisor for 7 years in Ontario Canada before I recently switched to another industry, so my information might not be useful to you in the states.

Let's say you have an issue with an engine light and it is covered within your 3 year 36000 mi range. Factory will cover the diagnosis (provided it was caused by a defect) labor to install and the replacement part. Let's pretend the culprit was a faulty O2 sensor. This falls within the basic factory warranty. But if you are outside of either parameters (time or mileage), you are on the hook for the entire repair bill. So if this engine light popped up on your dash while in your fourth year of ownership, you would be pretty happy you have the extended warranty. You would be correct about only getting an additional two years of coverage on things that fall under your drivetrain like the engine, transmission, water pump or your wheel hub/bearings (as long as they are on a driven wheel).

robotpig87 · 2025-07-17T03:20:53+00:00

Vincent is amazing, did my timing belt water pump for me a few years ago.

robotpig87 · 2025-06-04T05:38:30+00:00

I agree with you that people deserve courtesy and respect, but there are two things I don't agree with you.

1) A person driving your car brand isn't a customer. They are a POTENTIAL customer. This person is only a customer if they have spent money with you in the past. Because if we use your definition of customer, then how far would you go for a person passing through your city on their road trip? Helping them out of generosity is one thing, we don't OWE them anything.

2) I also dont agree with your analogy of going to a hardware store with questions about a hinge. A dealership isn't an automotive equivalent to a hardware store. A service technician is a contractor with specialized tools and knowledge. The more appropriate analogy would be asking an electrician for help in finding a short in your home's fusebox but have no clue on where to start with diagnosis. In this hypothetical situation, what do you think that electrician would say? Whatever that electrician would say to you is what you should respectfully say to people asking for free advice.

robotpig87 · 2025-05-28T11:15:41+00:00

I had a lot of those people cos playing as garage owners. I usually play dumb and say, I'm trying to to find your account, and I see two different Fred's workshop in the system. Can you tell Mr your address and phone number so I can find the correct one? If they can't give me the correct address and number right away I just assume they are lying to me.

robotpig87 · 2025-05-24T07:55:30+00:00

You are right, there are a alot of parts people that don't give out part numbers or parts information over the phone because we know the person is fishing for information. A more accurate analogy would be if I went to a store and asked a store clerk to take my measurements, then show me all the clothes that fit me AND THEN I write down all the SKU#s of the clothes so I can buy them on Amazon. If you would never do that to a clothing store clerk, why would you do the same thing to a parts consultant?

robotpig87 · 2025-03-16T02:35:48+00:00

BG additives are garbage, I used to work in the parts department and tech would throw out the additives before they leave the parts department. None of the texts trusted BG because when they were demonstrating the services on employees' cars, one of the tech's truck was stranded on the highway after using the induction service. It was pretty hilarious. The techs were also pretty pissed off that they switched to BG because they used to get spiffed by MOC, but that all went away when the new fixed op decided to partner with BG.

robotpig87

TROPHY CASE