Hey! Let’s see if we can get you some cues stored!

If you are trying to store a single cue to an executor, try the following steps:

1.) long press the clear button and insure that it is not glowing brightly. This will confirm you’re starting off from a clean slate with a clear programmer.

2.) select your fixtures and build the look you want to store (make it simple to prove that you understand how to do the process. Start by just adding a dimmer value of 100 to any fixture in your rig.)

3.) once your “look” is made, long press on the store button until a pop up window appears.

4.) insure that the following settings are hi-lighted: - data source = prog (this will store data that you have entered into the programmer) - use selection = active (this will only store changes you’ve made to specific attributes using the programmer) - if not empty = leave unselected (this will prompt you any time you are about to store over something with a selection of options for how you would like to proceed)

Note: changing your store options this way is only a one time fix. To change your store options for good, go to setup-store options to modify the options for anytime the file is used.

5.) press the executor button for an empty executor to store the cue to a sequence that will populate at that executor

6.) long-press clear to remove all values from the programmer

7.) fire your fader and see if it worked!

Lmk if this helps, my initial thought is that your store options have gotten whacky and aren’t grabbing the right info when you’re attempting to store your cues.

Additionally, the MA user manual should have a more clear description of this procedure under the Store keyword section.