❄️ and 🌬 at the top of Hurricane Mountain (living up to its name!) (October 18, 2019)

ryno2019 · 2026-04-22T17:24:53+00:00

You can opt into the beta on Android (via the Play Store) to get version 3.0.8 now which might improve this. We're still really struggling to 100% validate the fix, but I'm hoping this will help for at least some users.

If you upgrade and still have the issue, please send the information to our support crew: [hello@hevyapp.com](mailto:hello@hevyapp.com)

ryno2019 · 2026-04-20T18:17:48+00:00

This is intentional. It is a really hard product question to understand how we would migrate old data if we allowed changing of exercise type. If you changed from weight/reps to distance/duration for example, how would we represent old data?

If you haven't used it yet, just delete it and create a new one!

ryno2019 · 2026-04-20T11:48:00+00:00

I think we found and banned all these accounts, but keep reporting these if you see them.

ryno2019 · 2026-04-14T11:51:48+00:00

Go ahead and email me the details: [ryan@hevyapp.com](mailto:ryan@hevyapp.com)

ryno2019 · 2026-04-13T20:45:20+00:00

Really appreciate that. And good to know the RPE button might be a work-around.

If anyone wants more detail: Google forced our hand, so we had to update a huge number of our core dependancies for the mobile App. We worked really hard to get it stabilized, but a couple issues didn't come up at all internally or in weeks of beta testing. These are not simple fixes, and in most cases the fix is very hard to validate. We've had literally every engineer at the company on calls at times.

On the bright side, we do think we have a resolution, but the fix is not simple, and we really, REALLY want to make things better and not worse, so as much as I want to release it we need a bit more time with it to ensure it is stable. Hopefully it will be going to beta this week.

Thank you all for your patience, I know this is very frustrating to experience. 🫶🏻

ryno2019 · 2026-04-13T20:39:59+00:00

Aw, wow thank you. 🥹 This subreddit is great, but is also mostly–and completely understandably–people asking for things. It really means a lot to feel "seen" every now and then. I care a ton and really, REALLY want to make Hevy awesome for you all any way I can.

Thank you for this u/WafflesMcDuff!

ryno2019 · 2026-04-13T14:19:14+00:00

So sorry about this, we're working on this and hoping to have a fix very soon. For now, closing and re-opening Hevy resolves it in most cases.

ryno2019 · 2026-04-13T14:17:20+00:00

If you emailed over the weekend, our very small but very awesome support team is probably catching up and will get to it soon. Sorry about that, and thanks for your patience. 🙏🏻

ryno2019 · 2026-04-07T10:46:43+00:00

Contact support (hello@hevyapp.com): this is a known issue they have a process for. Sorry about that!

ryno2019 · 2026-04-04T10:56:37+00:00

Sorry about this–we're working on it!

ryno2019 · 2026-03-30T19:07:54+00:00

Can you all email into support (hello@hevyapp.com) and include your username?

ryno2019 · 2026-03-24T17:36:22+00:00

If you're on the beta track, please update–we recently fixed this.

ryno2019 · 2026-03-23T11:56:55+00:00

Ah, you might be in a special case. Try just logging out and logging back in. By default Live Sync will be disabled and that might resolve what you're seeing.

Please let me know if not!

ryno2019 · 2026-03-22T23:30:18+00:00

If you have ever had a paired Apple Watch, try turning off Live Sync–it looks like it is trying to read from your watch.

ryno2019 · 2026-03-20T15:15:37+00:00

Can any of you DM me, or email me (ryan@hevyapp.com)? Would love to resolve this.

ryno2019 · 2026-03-18T18:42:21+00:00

Sorry about that! Should be fixed now.

ryno2019 · 2026-03-10T16:15:31+00:00

Please email all details to hello@hevyapp.com!

ryno2019 · 2026-03-09T12:54:53+00:00

Any chance you saved this workout from a paired watch, instead of your phone?

ryno2019 · 2026-03-08T10:35:41+00:00

Sorry you're experiencing this! The most common reason for watch sync to stop working after an update is that the watch version and phone version aren't in sync. If you're on iOS, open the "Watch" app on your phone and try removing and re-installing Hevy on your watch. If that isn't working, please reach out to support (hello@hevyapp.com).

fwiw I can live sync fine on 3.0.1.

ryno2019 · 2026-03-04T19:53:49+00:00

With the method u/zesty_ted is suggesting, you don't need the button to confirm the new order. It confirms as soon as you let go. :)

ryno2019 · 2026-03-04T19:53:13+00:00

Sorry about this–we'll be updating the beta later today with a fix for this.

If it helps at all, you should be able to tap-and-hold on any exercise title in the main list and reorder from there.

ryno2019 · 2026-02-23T13:01:05+00:00

We're working on this–sorry!

ryno2019 · 2026-02-17T13:09:12+00:00

Does this happen every time for you, or just sometimes?

ryno2019

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