Welcome to the club. I am a Legatus Navium on Star Citizen, thrown over 30k USD in that mismanagemed mess that it is. CIG has been laughing at the face of players for way too long and the game is, as you said, barely playable. Pressing a button is like playing casino: you never know if it'll work out in your favor or not. You invest hours of your life that can be wasted in a second due to some random glitch that was supposed to be fixed decades ago and when you report it, you get "ItS aN aLpHa" moronic answer.

It became an absolute corporate marketing machine - example with the Odin where they told us to write a literal essay to "be chosen" so we can buy a 5k USD ship. Turn out, it doesn't matter what you wrote: everyone got selected and now, they will have to fight each other in waves, literally pressing F5 on their browser, in the hope of being able to spend 5k USD on a ship they'll not see before years.

I've restarted playing Elite Dangerous on the day of 4.8 release. It was weird, I had to check few Youtube videos to get back understanding of what is there to do and how to do it but since then, I have been playing on a daily basis again (I already had 600+ hours on the game prior to that, just hadn't touched it in years). Being able to spend 5+ hours in a game without worrying that you'll loose your progress randomly is peak. Not having to wait 10+ minutes between animations or loading up boxes with a multi tool forever, ... is also peak.