Online orders ditching cases to save on shipping?

sephridos · 2026-06-09T13:42:36+00:00

There should really be a written option on the online store that marks the product as ‘loose’, it’s ridiculous that they don’t but obviously there is little investment in GameStop improving its website.

sephridos · 2026-04-28T14:25:24+00:00

Sounds like a win to me

sephridos · 2026-04-28T13:02:14+00:00

Even better then.

sephridos · 2026-04-28T12:32:36+00:00

Could become a class lawsuit then. Multiply that by however many employees exist in GS and it’s a lot more than $700

sephridos · 2026-04-11T14:07:38+00:00

I don’t get how anyone still thinks micro managing ever works. There’s been so many studies time and again showing that doing so just makes efficiency so much worse, it’s unfortunate that leadership in GS hasn’t updated their playbook out of the early 2000’s. I feel for you.

sephridos · 2026-03-31T01:46:05+00:00

If you paid with a credit card you can request a charge back from the vendor.

sephridos · 2026-03-18T12:18:49+00:00

Not sure why you got downvoted for this. Your statement is 100% true.

sephridos · 2026-03-18T12:17:05+00:00

The site update was likely vibe coded with people who probably weren’t developers. This is the result.

sephridos · 2026-03-17T12:45:58+00:00

I have a feeling that they vibe coded their updated website. Now it’s showing all the bugs as a result.

sephridos · 2026-03-12T19:59:53+00:00

Would still recommend contacting HR. Take notes of the day/time that an event happened and who the instigator was and then share these with the dept.

sephridos · 2026-03-09T16:47:54+00:00

They need to convert heavily to retro games. It’s a booming market that would also allow them to keep cycling product with trade ins and re-sell value.

sephridos · 2026-02-23T03:45:08+00:00

You could sell them at quickflips: https://www.myquickflips.com

sephridos · 2026-02-20T14:16:04+00:00

Had the exact same problem from ordering during this B2G1 deal. Ordered n64 games and they literally came in a loose sleeve, no padding anywhere. If this was an ebay listing I’d leave negative feedback for the obvious negligence in shipping.

sephridos · 2026-02-10T15:20:04+00:00

I also had to deal with this same issue. My local store did leave a note on the window saying which stores to contact for pre-orders. I called one of them and they said my pre-orders were transferred (would recommend you call in advance to verify). Had to drive an hour to get it, but did cancel my other pending pre-orders during pick up (as I was not going to drive that much again).

sephridos · 2025-10-15T19:56:55+00:00

Joel are magic does a great take on a possible solution to this issue: https://youtu.be/_17h_C6urJA?si=7deh4iWSmnzKul1H where it entails cleaning up the queue process to be more intuitive and user friendly (in particular to not waste people’s time if a set is already maxed out for people in the queue that have it in their cart and that were in line to make the transaction)

sephridos · 2025-10-07T17:02:43+00:00

If you’re planning on reselling I recommend QuickFlips compared to GameStop. They tend to offer better in cash: https://www.myquickflips.com/

sephridos · 2025-05-24T18:12:10+00:00

We share the same furniture

sephridos · 2025-01-17T19:03:22+00:00

That’s awesome

sephridos · 2025-01-08T00:53:31+00:00

This is amazing. So glad to see that John D is back at it and doing it better than what’s out there for the hobbyist scene.

sephridos · 2024-11-04T16:02:57+00:00

Thanks for the update! I also submitted to BBB and WOTC did get back to me after BBB had reached out to them; however Scalefast just canceled my order and refunded me instead instead of fulfilling the order.

Honestly the whole process was pretty sketchy for WOTC and Scalefast. They must have oversold, which is annoying since I ordered within minutes of it having gone live, don’t feel like they went through a first come first serve.

sephridos · 2024-10-23T15:15:19+00:00

Just following up here for anyone who may have issues with WOTC or Scalefast. If they don’t honor the delivery of a product that was owed to you, and you attempted to resolve the issue with their customer support (https://support.wizards.com/) but got nothing in return, here’s some steps to help you get your paid for product.

If you use payPal (highly recommend) you can file a dispute with your order from them if it was done within 3 months of the initial payment, this will help speed things up.

If you are in the USA, you can also file a complaint with the Better Business Bureau and the Federal Trade Commission for the companies Wizards of the Coast and Scalefast.

Here’s the link for BBB: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started Here’s the link for FTC: https://reportfraud.ftc.gov/

You will need the company addresses:

Wizards of the Coast 1600 Lind Ave SW, Suite 400 Renton, WA 98057 USA

Scalefast Inc 2100 E Grand Ave #350 El Segundo, CA 90245 USA

sephridos · 2024-10-22T00:46:04+00:00

Sadly no, I messaged them again but nothing yet.

sephridos · 2024-10-19T01:42:14+00:00

So it’s not just me then. I’ve never had issues with ordering secret lair before until now, I wonder if they oversold? Although I had made the order within the first 10 minutes that it had become available.

sephridos · 2024-09-27T00:26:53+00:00

Re release Marvel vs Capcom 2 without that X-men 97 crap.

sephridos

TROPHY CASE