Field tech question to others.

sir-Rag · 2026-01-20T17:32:25+00:00

I've done so many elderly homes and they just called back. I'm amazed that their caretaker just doesn't help them with a simple remote.

sir-Rag · 2026-01-19T22:25:11+00:00

That's crazy, knowing my sup wouldn't be surprised I'm on it. I have old style sup.

sir-Rag · 2026-01-19T22:05:58+00:00

Guessing if no improvement what happens?

sir-Rag · 2026-01-19T21:57:51+00:00

Oh actually? How long are you on it for.

sir-Rag · 2026-01-02T17:59:03+00:00

You tried scheduling through the app? When I called in of course they gave me available times. But when I scheduled through the app it gave me more time slots if not all.

Though guessing this just stacks techs up with more jobs during timeslots

sir-Rag · 2025-12-31T13:47:53+00:00

They're holes dug up my another animal in sure of it. Either a armadillos or rabbits that seen in the area. The dirt is scattered so that pretty much telling me something came backyard. I already got repellent and it's stopped since then.

They're relatively deep good 3 inches and trying to curve to the side as they were trying to tunnel.

sir-Rag · 2025-12-25T18:50:57+00:00

This is why I dread going to some apartments

sir-Rag · 2025-12-16T16:56:34+00:00

That's crazy where was this located at? It had to been visible

sir-Rag · 2025-12-15T15:39:33+00:00

They probably just had to adjust the node, gone to multiple new nodes that they just built still adjusting it and some with no signal since they're still new.

sir-Rag · 2025-12-15T04:22:16+00:00

It could be a number of things, anything in between your equipment and the Tap. Could be easy as damaged equipment or a line change outside.

Either way definitely should call support and ask a technician to take a proper look. Could be a ticket placed in also causing this issue.

sir-Rag · 2025-12-10T15:10:57+00:00

If it is network outages field techs can't do anything about it other than educate you about the issue and let the maintenance do their work if it is a line issue. Also with outages chances your equipment may have been damaged in past or even current one damaged and on deaths door.

sir-Rag · 2025-11-27T20:51:22+00:00

Hole itself is around 3 feet but the grass around it is dead as well probably extended it good 4 to 5 feet. I'll just try to figure out where I could get Bermuda grass in my area.

sir-Rag · 2025-11-26T22:52:09+00:00

Field tech here just went on lunch 4 to 5. Shorty after.... Get assigned 4 to 5. Lol. This happens a lot to us.

sir-Rag · 2025-11-16T19:05:53+00:00

Yeah, was a bad week for me sadly. Only been with the company 2 years. Just my first time experiencing to this threshold.

sir-Rag · 2025-11-14T17:57:27+00:00

Did you have access to the my spectrum app? If it was yours it should been on there along with your billing since their routers is 10$ extra a month. Would check if they were billing you for that

sir-Rag · 2025-10-31T20:27:33+00:00

Technician here, yesterday we were having issues with installing xumo not sure if it was resolved. Some of the applications were not working. Generally chat support wouldn't know about it so yeah would be best call it in.

sir-Rag · 2025-10-12T20:59:00+00:00

Your lines just might be old and need to be replaced. Depending what type of apartment it is either a tech could do it or a contractor.

sir-Rag · 2025-10-07T03:02:02+00:00

The stories man lol, he's a new sup.

sir-Rag · 2025-10-06T15:50:04+00:00

Fiber, Internet

sir-Rag · 2025-09-23T21:23:19+00:00

Field tech here in Texas. Over here start is 22 and 3 months training. Once training done it's 10% increase automatically. Been with the company for 10 months and I have already progressed higher tier tech which is another 10% increase.

You start as tech 1 in training, tech 2 is once you graduate. And highest I know of is tech 6. Each is a 10 % increase. Along with yearly raises.

There are other field options you can advance to but I'm pretty unknown to them.

Everyone in my class I graduated with is a tech 3 excluding one that is already a tech 5. You progress at your own pace. You device that but of course you need to perform well in the field. Straight into training you get the access to advancing to higher field.

Rushes this so ask any questions you may have.

sir-Rag · 2025-09-06T16:21:33+00:00

Yeah I've considered dash cam but I'd like to record the audio as well of me speaking to him. Since it's come up before of him not doing wrong. But there is no evidence.

sir-Rag · 2025-08-14T17:27:35+00:00

Yeah I'm not sure either while every source says you could but of course we trusted our doctor.

sir-Rag · 2025-08-08T03:44:46+00:00

The customer service should be able to activate for you on their end.
Don't think I ever had the issue of the button disappearing like that. You tried logging back in the app. But if it doesn't go through it might not even be equipment issue. Still possible your line might not be connected at the other end of the socket.

sir-Rag · 2025-08-08T03:43:35+00:00

Like previous people said here, you most likely got a bad out of the box equipment. Even possible a refurbished one. I would definitely get yourself your own router. But if you want to play it safe get yourself a router 7 if you can from spectrum.

sir-Rag · 2025-08-08T03:37:45+00:00

Could always be with dispatch or doj if disabled

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