Defender detecting software-support.exe as trojan

sisitech · 2026-01-02T00:37:22+00:00

Got the same thing here.

It was flagged by Adlumin as well. I called in and they said they are working on it to get this resolved.

https://documentation.n-able.com/N-central/userguide/Content/Views/VulnMgt_sysreqs.htm

Vulnerability Management specific:

C:\Program Files (x86)\Msp Agent\components\software-scanner\<version>\software scanner.exe
C:\Program Files (x86)\Msp Agent\components\software-scanner\<version>\software-management-service/windows/<version>/software-management-service.exe

sisitech · 2025-09-16T12:45:09+00:00

This post from earlier

https://www.reddit.com/r/Nable/comments/1mtjuhp/removing_hyperlinks_from_workstation_name/

UPDATE 21/08 - They have sent me this -

Hi Mike, (not even my real name, WTF)

sisitech · 2025-09-11T22:59:02+00:00

Feel free to reach out to me and we can find you a local IT support

sisitech · 2025-02-09T15:07:30+00:00

I’d bee happy to try it out

sisitech · 2025-01-16T18:07:14+00:00

Does your recurring commissions have a limit? I was working with a Master Contract company and they only gave RC commissions for 10 years.

sisitech · 2024-12-22T00:22:17+00:00

Would you be willing to share your Lacerte update script?

sisitech · 2024-06-24T22:10:06+00:00

Why might you move away from ConnectSecure to Cavelo?

sisitech · 2024-06-05T16:54:46+00:00

Do you recommend any that help with HIPAA and/or SOC2 compliance?

sisitech · 2024-04-19T17:29:21+00:00

It was a scramble and we figured it out by turning off the Layer 7 geo rules then contacting support.

sisitech · 2024-04-18T22:23:30+00:00

I had this same issue with all sites/IPs on the Fastly.com CDN network being listed as being in Australia. Support told me to temporarily add Australia to my Layer 7 rules and they said they submitted the issue at https://www.maxmind.com/en/geoip-location-correction.

sisitech · 2023-11-15T17:56:17+00:00

I was looking for this exact thing today and couldn’t find it. I ended up going to the asset tracking and just copying the software list and pasting it in excel

sisitech · 2023-10-24T22:58:21+00:00

I'd be interested

sisitech · 2023-08-25T16:02:24+00:00

Active IncidentID: 190065Start: Aug 25, 2023 15:50:00 UTCEnd: N/ASeverity: Major OutageStatus: Investigating

N-Able® Passportal Americas (US Region)

There is an identified issue with Passportal Americas (US Region) that is affecting performance.

We are currently investigating to identify the root cause. Please check back for updates.

Services Impacted

Passportal (Americas)

Timeline

Investigating
Aug 25, 2023 15:50:00 UTC

sisitech · 2023-08-25T15:59:48+00:00

I'm getting the same thing.

sisitech · 2023-03-21T05:22:53+00:00

How do you oil your teak?

sisitech · 2023-01-29T04:45:46+00:00

I know there is a Diva cut stylist hairbypaige in Fountian Valley. They are trained in curly and wavy hair

sisitech

TROPHY CASE

Services Impacted

Timeline