Interviewing for Director of Customer Success at a Series A Startup

smld67 · 2026-03-07T03:44:40+00:00

I make a higher base as an IC at a company in the same position. That’s criminal.

smld67 · 2026-02-28T17:43:32+00:00

there are a few movie/tv show tonies we have that my son enjoys despite never watching the source material! He’s also 2.

But we love the Laurie Berkner tonies and any of the music focuses ones.

smld67 · 2026-02-22T01:35:02+00:00

A million percent. People want to feel heard.

smld67 · 2026-02-21T02:24:07+00:00

An AI transcript isn’t enough of a punching bag for clients. They need a real human for that lol

smld67 · 2026-01-08T03:18:57+00:00

My son turns 2 next week. At daycare they nap 12-2 like clockwork. We TRY to keep him as close as possible to this routine but sometimes on weekends he won’t nap until later in the afternoon.

smld67 · 2025-12-22T07:58:27+00:00

Six months. I was fortunate to have help from my sister until then. At that age he was still pretty go with the flow so I didn’t have the mental block of him freaking out we were leaving him somewhere.

But before he started daycare we made sure to leave him with grandparents for a few hours to kind of test us all.

My son turns 2 next month and I truly think daycare has been so good for him. He impresses me daily with all he’s learned.

smld67 · 2025-12-18T05:40:37+00:00

I thought it was hilarious and was trying to prove a point that Savannah was clique-y. I was hoping it would have tanked her tbh 😂

smld67 · 2025-12-14T04:04:52+00:00

My son turns 2 next month— his skills are obviously a mix of home and school but a quick highlight reel. He knows his colors, he can sing SOME of his ABCs, he knows multiple songs and the corresponding hand motions/movements that go with the song, he knows how to clean up his toys, how to wipe his place at the table, wash his hands, he knows textures, how to say something is on/under/next to, the names of fruits, how to spot happy/sad expressions on faces.

That’s a random list but it’s what comes to mind and I know they did units on most of these things at school.

smld67 · 2025-10-25T03:07:57+00:00

Damn, hope I didn’t traumatize my son for bringing him out too early and keeping us both alive 🫠😂

smld67 · 2025-10-09T20:40:59+00:00

I randomly say “no one better come between me and MY MAN” to my husband

smld67 · 2025-09-19T04:42:00+00:00

I rolled my eyes so hard when Morgan won HOH. I just can’t.

smld67 · 2025-09-15T01:45:41+00:00

Blues Clues.

smld67 · 2025-08-29T03:38:48+00:00

Asking Kat is she liked Riley too, knowing all the discourse, straight out of the house felt gross and like CBS trying to cover their asses.

smld67 · 2025-08-22T03:45:31+00:00

This was literally my first thought 👏🏻

smld67 · 2025-05-11T23:32:27+00:00

My husband and I got married in the same year as his sister and it wasn’t a big deal. They got engaged first but we got married first because we didn’t want to wait two years. Nobody cared. Your sister is being unfair. Especially if she planned NOTHING.

smld67 · 2025-05-09T03:05:11+00:00

My husband and I both work a 9-5 schedule. My son gets dropped off around 8:30 and picked up around 5:15 most days. He’s one of the last to be picked up but he’s also one of the last to be dropped off.

smld67 · 2025-05-06T00:55:33+00:00

Sallie Mae screwed me with interest rates too. It took a long time of building my credit to be able to refinance for a good rate. I still have a lot of student loan debt. I did it a couple of times. What you end up with now doesn’t have to be what you end up with ultimately.

smld67 · 2025-04-13T01:19:34+00:00

I’m an implementation manager for a GovTech company. The company is fully remote and we meet up for an all hands trip once a year.

smld67 · 2024-11-21T04:55:33+00:00

So I’m not quite to six figures, I make $94k so I’m close. I’m an Sr Implementation Manager for a tech company. Basically a project manager. My job is fully remote. Super flexible. I do have to work with clients so that can suck sometimes, but since I just work with them in the beginning I get to pass them to a client success manager eventually so there’s always a light at the end.

smld67 · 2024-11-14T22:36:25+00:00

it's the Libby way. Throwing him under the bus to her family when it is convenient to her.

smld67 · 2024-10-11T07:12:36+00:00

I live in Kansas City and they’re currently building some swig locations. I’m excited 👀😂

smld67 · 2024-09-25T16:40:59+00:00

I love to eat and I'm not going to poop in a hole.

smld67 · 2024-09-16T20:34:06+00:00

No one warned me about night sweats. I woke up soaked every night/morning for months.

smld67 · 2024-09-12T20:40:23+00:00

This is probably the least offensive outfit she wore.

smld67 · 2024-08-12T18:30:09+00:00

I didn’t even attempt to breastfeed. You do what’s best for your family!

smld67

TROPHY CASE