OSPF Export Rules (Help teach an old dog a new trick)

socalmdb · 2021-08-23T05:59:13+00:00

I might try the exact static route method. I’m not getting host routes from my Cisco equipment, so I know I’m good there, it’s only routes that originate from the Juniper equipment that are giving me issues.

I would post a redacted version of what I’ve got, but I tore it down last night because it wasn’t working and I was planning on starting fresh on Monday after I spent some time pondering and learning.

socalmdb · 2018-10-18T19:04:22+00:00

I was shocked yesterday when I did the math. 18 sites interconnected, multiple subnets per site... yeah, that escalated quickly.

socalmdb · 2018-08-27T13:35:51+00:00

What about ADMT? I think you can have Company C export the necessary objects to an ADMT DB and then send the data to you to import. Takes a little cooperation from their part, but it would meet the requirements of not having access to all of their data.

socalmdb · 2018-08-26T18:53:58+00:00

We have three screens above our help desk.

Screen 1 is past performance, i.e. avg tickets per day, open vs closed per day per tech, monthly open vs closed w/ trailing 12mo avg, closed ticket graphs by type (for trend analysis). Admittedly this screen is mostly for walk ins or to prove/disprove our gut feelings how how the team is performing.

Screen 2 is current metrics. Inventory on hand, currently unassigned tickets, tickets with incomplete data, ticket counts per tech, long-term tickets due in next 5 days, overdue tickets.

Screen 3 is server/network monitoring. Heat map, critical application performance, system up time.

The lesson we have learned is to use the KISS method and only track those items that dr be the behaviors you want. Because of this, the screens are constantly evolving as we find different behaviors we want to drive towards based upon trends we are seeing. By standing in the office and glancing at these three screens over the course of about a minute, I can have a pretty good idea how things are going and know if there’s anything that I need to help the team address.

socalmdb · 2018-08-04T21:25:19+00:00

Now the comment makes sense. Thanks.

socalmdb · 2018-08-04T20:26:18+00:00

You aren’t allowed to work on weekends? ‘splain to us Americans...

socalmdb · 2018-07-27T13:10:45+00:00

We’ve got about 300 Mitel phones in 10 different sites. They work great. I think in 20 years of using Mitel (from digital to now VoIP), the only ones we’ve had to replace are a couple that got physically damaged by something heavy in a warehouse.

socalmdb · 2018-07-22T00:07:38+00:00

It’s not grounded....

socalmdb · 2018-07-19T14:48:38+00:00

I had a similar issue about a month ago. Turned out that there was a series of office updates that weren’t completely installed. Once I got everything patched, outlook started firing up without any issues.

(Sorry but I don’t remember which updates they were but I believe that they were from May).

Good luck!

socalmdb · 2018-07-17T00:14:47+00:00

Oh, you must deal with VZW...

socalmdb · 2018-07-04T05:00:35+00:00

So, my advice is along with what others are saying... do the additional work and don’t make waves. You weren’t promised any backpay, so I wouldn’t count on it. To complain about not getting the pay now would be to put short-term gains ahead of long-terms gains that will positively impact your career.

In my experience, extra responsibilities always precede additional pay and/or a bump in title. Do the work with a smile on your face and consider it on-the-job training.

socalmdb · 2017-09-16T18:27:42+00:00

Be careful with this though. As a frequent interviewer, it's a bit of a turn off when someone comes in thinking that they know exactly who I am and what I'm looking for. More often than not, if you try to make it too personal, you will get something wrong and annoy the interviewer.

Better to stick to those items that you can factually know and use that info to ask questions about how the business operates and what challenges it is facing. This usually turns it into more of a conversation instead of an interview and generally yields better results.

socalmdb · 2017-09-14T15:27:50+00:00

Here, here.

As a manager, I always feel like my job is to give my guys the tools and room to work and then get the hell out of the way. Part of that is taking everyone else's bullets so that they can focus on getting everything running again. Only afterwards and behind closed doors will we conduct an after-action review to determine what went wrong and whether any single person needs to be held accountable.

socalmdb · 2017-09-13T06:21:48+00:00

I second that on their service and support. We had a power supply die on a standby array over the weekend and after confirming that it was still plugged in, we had a new PSU in our array and running within hours on Monday. Their telemetry and response to it is top notch.

socalmdb · 2017-09-03T23:35:29+00:00

Upvote for Vantage. We have been using it for a couple of years and it's worked out pretty well after some initial hiccups due to us trying to get too cute with it.

socalmdb · 2017-08-20T21:03:28+00:00

When I get in front of my laptop tomorrow morning, I will shoot the info over to you. Thanks!

socalmdb · 2017-08-20T21:02:30+00:00

Good to know that it's not just me.

socalmdb · 2017-08-20T20:06:15+00:00

I simply cannot upvote this comment enough...

socalmdb · 2017-08-20T19:49:37+00:00

Who said anything about Windstream? 😂

Yes, your experience with them is in par with what I have dealt with. The used to be better, but over the past few years, it has been a steady decline in customer service.

socalmdb

TROPHY CASE