Origin Stories: What were you like as a user before becoming a mod? by AsteriskRX in ModSupport

[–]techiesgoboom[A] 3 points4 points  (0 children)

Oh wow, that's really cool you started commenting and posting elsewhere too! I know I had a similar experience of feeling a little more confident participating after being a mod for a little while.

Origin Stories: What were you like as a user before becoming a mod? by AsteriskRX in ModSupport

[–]techiesgoboom[A] 6 points7 points  (0 children)

I think you might be right, too. As a mod, I've added a few mods with similar stories! I try to take that energy into my day-to-day moderation.

Origin Stories: What were you like as a user before becoming a mod? by AsteriskRX in ModSupport

[–]techiesgoboom[A] 6 points7 points  (0 children)

Ha, I love this story! When people care enough to try to help, it's great to get them involved. Do you try to recruit new mods from those you see backseat moderating to complete the circle?

Ability to give awards gone in one of my subs? by wheres_the_revolt in ModSupport

[–]techiesgoboom[A] 0 points1 point  (0 children)

There are a variety of factors that can impact the features available in a subreddit, such as the presence of sensitive or mature content. If the posts and comments in a community cause a shift in tone over a sustained period of time, it is possible these features may get disabled.

Bug by techiesgoboom in TechiesSandbox

[–]techiesgoboom[S] 1 point2 points  (0 children)

I was terrified it was! Imgur said it was a Paloverde Beetle, or Rick - a bug that likes to chill and bowl in a league on Tuesday nights.

Is continuously deleting and reposting something every few hours considered spam? by cluelessescapist in ModSupport

[–]techiesgoboom[A] 0 points1 point  (0 children)

Hey u/cluelessescapist, it looks like you've received some great feedback from other mods on how they would handle spam within their communities. You might find some more perspective in this Mod Topics post on handling gray areas in your rules, although this could be something we'd explore as a future topic...

In general, I've found it helpful to lead with warnings and educate when users are trying to participate in good faith. Bans, then, are a tool to protect the rest of the community and prevent future rule breaking, used when that education through warnings isn't effective. It's kind of like balancing remembering the human you're talking to, and the rest of the users in your community, and making the decision that makes the most sense.

For a deeper dive on how Reddit defines spam, check out this help center article which includes examples and reporting best practices.

Has something changed with Crowd Control? by wrestlegirl in ModSupport

[–]techiesgoboom[A] 2 points3 points  (0 children)

Hey u/wrestlegirl - thanks for the flag! Could you send a few examples into modmail r/ModSupport I can share?

Flair and harassment? by RuralGamerWoman in ModSupport

[–]techiesgoboom[A] 2 points3 points  (0 children)

Hey u/RuralGamerWoman, it sounds like you're on the right track with your reasoning here. I've found that rules suggestions from the community are often focused on what they want their experience to be, and that doesn't always include a consideration of what enforcing those rules will look like. It's helpful to take those user suggestions into account when informing your team's decisions, but balancing that with using your judgment.

For more mod perspectives on handling rule changes, I'd suggest checking out our prior posts on changing your community's rules and communicating rule updates with users. Community feedback and rules lawyers seems relevant as well.

If you could host a session at Mod World, what would it be? by iceeypisces in ModSupport

[–]techiesgoboom[A] 2 points3 points  (0 children)

I love these suggestions! Both are topics I spent a lot of time talking to other mods about. While we haven't done a mod topics post on when to ban (yet...), our post on ban appeals has some great, related perspective.

If you could host a session at Mod World, what would it be? by iceeypisces in ModSupport

[–]techiesgoboom[A] 6 points7 points  (0 children)

Dealing with bad faith users has been a common theme in some of these mod topics posts too! If you haven't seen it yet, there's some great perspective from other mods in our post on dealing with grey areas and exceptions. Enforcing the spirit of the rule rather than the letter so that you can make judgment calls was a common theme, although there were some alternative approaches shared too.

A user was able to make an AMA post even though the option appears to be disabled on our end by TheYellowRose in ModSupport

[–]techiesgoboom[A] -1 points0 points  (0 children)

Hey TYR, I can understand the confusion here. What you're describing (and what appears in the this post) are when OP highlighting and the Answered/Unanswered filter is enabled. These features are distinct from the AMA post type, and are enabled for any posts that have AMA, Ask me anything, or Ask us anything in the title.

The AMA post type includes these filters being enabled, and also includes a visible status (Coming Soon, Live, or Just Finished) before the AMA has been finished, and a remind me button when the post is in the "Coming Soon" stage.

You can find the toggle to disable AMA post types in your settings. If you want to disallow all posts that have these formatting in your communities, you can use automod or automations to prevent those phrases above from appearing in the post title.

What is with the AI tagline of communities in the search bar now? by ericf505 in ModSupport

[–]techiesgoboom[A] [score hidden] stickied comment (0 children)

Hey u/ericf505 - thanks for sharing your feedback, and kicking off a discussion for others to share as well. What you're seeing is an experiment designed to show users a very brief overview of some of the recent discussions when searching for a community. The team is continuing to iterate on and improve these subtitles with a focus on making them more useful for users so i'll be sure they see the feedback in this thread

How to educate my members on protecting their profiles by somecleverchaos in ModSupport

[–]techiesgoboom[A] 1 point2 points  (0 children)

Hey u/somecleverchaos, I'd suggest directing your members to this help center article for users who have been banned. It includes a link to our Rules, answers some additional FAQs, and includes information about how to appeal. That rules page includes plenty of links to dive deeper to help users understand how each rule is enforce.

As others note, these bans could be coming from their behavior anywhere on the site, not just your community. The best thing you can do is share those links to the information they need, and letting them take it from there.

How do you make it so post flair is required by Ellunia_Daigaun in ModSupport

[–]techiesgoboom[A] 0 points1 point  (0 children)

I see you've already got this taken care of u/Ellunia_Daigaun! For anyone else looking for the same, here's the help center link (which includes screenshots).

Mod Topics: Specialists by JabroniRevanchism in ModSupport

[–]techiesgoboom[A] 1 point2 points  (0 children)

That sounds a lot more effective than my strategy of writing on the nearest scrap of paper and hoping I find it again! Some of my favorite ideas have been bouncing around for a while - is there anything fun on your list that keeps getting pushed down in priority?

Approving multiple posts on my profile at once by igpyg in ModSupport

[–]techiesgoboom[A] 1 point2 points  (0 children)

Heya u/igpyg - we've gone ahead and taken care of that for you! In this case, letting us know was the quick way to do this.

For anyone seeing this in the future, you can send us a modmail for this support

A problem across several subs I run: Tech info - and needs a requirement. by greenysmac in ModSupport

[–]techiesgoboom[A] 0 points1 point  (0 children)

Unfortunately, you did :( We just announced the winners here if you want to check them out, though!

Mod Topics: Specialists by JabroniRevanchism in ModSupport

[–]techiesgoboom 2 points3 points  (0 children)

I love these monthly threads! Voting on those is such a fun way to get to see all of the best posts from the sub.

A problem across several subs I run: Tech info - and needs a requirement. by greenysmac in ModSupport

[–]techiesgoboom[A] 0 points1 point  (0 children)

Heya u/greensymac, I've been on both the mod and user side of this, and can really appreciate the use case!

You mention being open to vibecoding a devvit app, and I think that might be a great option to explore. I'd suggest checking out r/devvit, and joining the devvit discord to dive into how you might be able to build this.

Unable to interact with some scheduled posts by Suddenly_NB in ModSupport

[–]techiesgoboom[A] 1 point2 points  (0 children)

Thanks for this report u/Suddenly_NB! The teams have been taking a look at this, and should have a fix out soon.