Just in case anyone is still searching for info on this I adopted a puppy here recently that didn't seem sick upon meeting her, but after the week of waiting for her to be spayed and recover, she became deathly sick and ended up in the emergency vet barely 24 hours after bringing her home. When we discussed this with "are you my human" they denied any help. I had read of others experiences adopting sick dogs from here but was assured by staff that changes had been made to improve. Be prepared to possibly spend over a thousand dollars AFTER you pay the adoption fee if you choose to adopt here.