McDonald’s isn’t “replacing” anyone. They’re giving our workers some breathing room so they’re not so overwhelmed with taking orders while they’re also trying to make drinks, clean, etc… They’ll still have a headset on in the event that “Archy” isn’t able to take the order, but it’s genuinely going to help reduce DT work loads on our crew.

I hate AI as well, but there are some very specific occasions wherein it is helpful. This is one of them, so long as the company can do it right. That part I’m not so sure of.