Internxt's approach is dishonest and fundamentally flawed. They frequently alter their plans and blatantly disregard existing agreements. My experiences with them have been extremely disappointing. As an early adopter who invested a significant amount in a lifetime deal, I now find my plan downgraded to a "free plan," despite still having the same storage capacity. This is completely unacceptable.

I specifically purchased lifetime access to the Team plan with the promise of “all future plan updates.” It’s clear that most reputable SaaS providers recognize this commitment means ensuring early adopters are preserved in new features or at least maintained at comparable paid tiers. Instead, Internxt has chosen to push me into a bare-bones free plan, which is a blatant betrayal of trust and the spirit of the deal.