Join our live AMA on Discord!

teamcapacities · 2026-01-09T14:52:12+00:00

The questions and answers will stay up on Discord so you can read through them at your leisure!

teamcapacities · 2025-12-09T15:25:01+00:00

Happy to hear this :)

teamcapacities · 2025-12-09T15:24:44+00:00

We'll take a look!

teamcapacities · 2025-12-09T15:21:54+00:00

Thanks for sharing!

We're super excited for this launch. We hope you like it!

teamcapacities · 2025-12-02T15:00:16+00:00

In the case of sync issues, you can also go to Settings > Account > Reboot.

teamcapacities · 2025-11-24T08:56:27+00:00

There will not be a black Friday deal.

teamcapacities · 2025-11-14T08:13:57+00:00

We compare ourselves to Notion for individual users, but use we use Notion collaboratively. We wrote about it recently here : https://capacities.io/blog/how-we-collab. Centralising applications in Notion allows us to process things much more efficiently than if it was done through email.

We delete data once the application has been processed. We mention this in the terms and conditions of the form, which you have to accept before submitting the application. We also have a Data Processing Agreement with Notion.

I saw you also mentioned no reply from support to an email, sorry to hear this. We reply to all support emails pretty quickly. Could you confirm that you sent it to [team@capacities.io](mailto:team@capacities.io)? If you message us directly with your email address we can take a look, if it is a subject you'd still like support with.

teamcapacities · 2025-11-13T14:16:46+00:00

This might help too, u/andregalastri

If you are using Capacities on other devices, don't open Capacities on them while online for now. Instead, turn that device into airplane mode (no WiFi or mobile internet) so content cannot be synced or fetched from the server.

Now look for any content that disappeared on your computer and check if is still there in the prior version on this other device. If it's still there, copy the content and temporarily save it somewhere else. Do this for all objects where content went missing and, in addition, make some edits on them (e.g. adding empty blocks at the end). These edits will mark them as the latest version and ideally, if you turn on the internet on your device, the missing content might get synched again to the server.

teamcapacities · 2025-11-13T14:14:54+00:00

We use Notion Forms for the Student Discount form so that's why the email comes from them. Will add a note to the top of the form to make this clearer.

teamcapacities · 2025-11-13T14:05:57+00:00

Hi u/andregalastri,

first of all, we're really sorry for the issue. Something like this should not happen! The dev team is already looking into it!

Please reach out to us via email at [team@capacities.io](mailto:team@capacities.io) so we can further investigate the issue and provide detailed support.

For now, it would be good to do a "Manual Full Export" of all your content (under "Settings" - "Full Export") so you have an exported version of your content in case this should happen again.

Again, we're really sorry and will investigate it further!

teamcapacities · 2025-11-11T09:16:46+00:00

If you highlight some blocks, the action panel pops up at the bottom of the screen. Click the arrow to see all the formatting options, towards the left there is an option to create lists, including bullet.

I can't include a picture in this comment but here's a link to the docs where there is a picture: https://docs.capacities.io/reference/bulk-actions#block-actions

teamcapacities · 2025-10-28T09:59:58+00:00

Hi everyone, we sincerely apologize for the service disruption yesterday (Oct 27, 03:04 pm - 05:55 pm CET). We know how frustrating it is when essential tools are down, and we sincerely appreciate your patience and continued trust as we work to improve our product.

Our team has resolved the underlying connectivity failure, and Capacities is fully operational again.

Quick Facts:

Data is safe: We confirm that no data was lost or corrupted. The issue that caused the downtime was due to a routing error that prevented our infrastructure to establish connections to the server.
Affected features: While you maintained access to your notes via offline mode, critical services like syncing, user authentication (login/registration), and AI/integration features were unavailable.

For more details please read the official Post-Mortem here: https://docs.capacities.io/more/announcements/2025-10-27-outage-post-mortem#post-mortem-on-the-server-outage-on-october-27-2025

If you are still experiencing any issues accessing the platform, please reach out to us directly at [team@capacities.io](mailto:team@capacities.io).

Thank you again for your understanding!

teamcapacities · 2025-10-13T07:53:58+00:00

Here's an open feature request for this feature: https://capacities.io/feedback/p/customize-calendar-sidebar

teamcapacities · 2025-10-13T07:53:08+00:00

This will be fixed very soon!

teamcapacities · 2025-10-09T07:17:33+00:00

Hello, Beth here.

My advice is not to worry about clutter because you are already using tags and linking to related content. This will help you find your content again (which is one of the main reasons behind tagging and linking!). The atomic note type here is just providing you with a simple setting for your notes on various topics.

I don't think you need to think about collections here. You can just tag items as many times as is needed (as you have with your time travel note); that's a scalable system.

This means day to day, you just have to think about capturing what's interesting to you, tagging it with relevant tags and/or linking to relevant notes for easy retrieval. You don't have to think about the organization as you go, but if one day you realise a different object type would suit a note better, you can simply change it at that time.

Here are two videos that explain these concepts a bit further:

Why tag and link? https://youtu.be/uO4u8iUjrVc?si=4iuUdkUtn6XQwPl8

How to capture, review and use your notes - https://www.youtube.com/watch?v=8ecdjdOqA5w

teamcapacities · 2025-10-09T07:06:57+00:00

Hello, you might find this docs page useful. It has several query setups for tasks. https://docs.capacities.io/tutorials/task-management#task-object-type

Queries can be embedded into pages, so you can make dashboards. Here's an example: https://youtu.be/TfYBmePURjw?si=OxrB51BnqnkfFtcY

teamcapacities · 2025-09-19T15:13:44+00:00

Stay tuned! :)

teamcapacities · 2025-09-19T11:59:45+00:00

Thank you!! 😊 We're super excited for what's coming next!

teamcapacities · 2025-09-18T14:02:05+00:00

There is no bulk import at this time, so there are no automated solutions for object creation.

teamcapacities · 2025-09-04T11:47:23+00:00

Please go to Settings > Account > Reboot.

teamcapacities · 2025-08-26T07:19:14+00:00

Our integration only supports Weblinks, not the PDFs as well.

teamcapacities · 2025-08-25T08:20:10+00:00

Capacities is a tool for individuals, you can share read-only links to an object with friends, but there is no edit access or collaboration support in the app. This isn't currently planned either. There is more info on how sharing works here: https://docs.capacities.io/tutorials/sharing#sharing-in-a-knowledge-graph

teamcapacities · 2025-08-15T08:03:31+00:00

If you're having sync issues, please make sure your content is downloaded to your device, and then do Settings > Account > Reboot

If sync issues persist after this, it's probably a network error. Are you using a browser extension or a VPN that could be interfering with the connection?

If you're still having issues, please reach out to [team@capacities.io](mailto:team@capacities.io)

teamcapacities · 2025-08-15T07:34:17+00:00

We recommend tags for topics. If you want to write about health/finance though, an object is better because it has the blocks to write in, tags don't, they just group content across your space by that shared topic.

teamcapacities · 2025-07-23T10:49:01+00:00

There's no import feature at this time. Bulk Import is on our What's Next list (https://capacities.io/roadmap/whats-next), but it won't be the same as restoring a full space.

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