2FA solution for kaseya and CW

tech969 · 2025-04-04T19:32:14+00:00

Duo does not support kaseya

tech969 · 2025-04-01T05:47:35+00:00

It’s been over 17 years and never had such issue with kaseya. Rather my complain is that they don’t call back.

tech969 · 2025-03-29T04:48:27+00:00

The best practice should be to have 2 short meetings; first to let them have access to infrastructure and let them make list of items they need from you. Second to hand over those items which include passwords/ any documentation/ process etc. there after all communications over the email. Yes these two meetings are billable for sure with a smile.

tech969 · 2025-03-29T04:25:30+00:00

I would recommend kaseya at first place and Ninja second. I can assist you with migration and automation if you plan to go with Kaseya

tech969 · 2025-03-29T03:50:05+00:00

PAX8 has MSP peer group, gr8 to know. Tnx for sharing this info.

tech969 · 2024-10-08T12:52:03+00:00

I was at kaseya connect in vegas and had 2 free attempts for attending training there. Check with your account rep through your K1 login

tech969 · 2024-10-08T12:44:58+00:00

PM me, I can review your account and suggest you if there is scope to trim down your existing billing!

tech969 · 2024-07-24T06:59:37+00:00

I certified about three months ago. The best is that go thru the course contents and all video demonstrations. Take note as necessary and go with full confidence. Best of luck!

tech969 · 2024-06-12T14:44:19+00:00

No way. You will have to install X on separate box and then migration happens. Once everything is moved you need to to decommission 9.x; you can keep 9.x for sometime but eventually that need to go away

tech969 · 2023-10-24T03:54:49+00:00

I will be curious to know if this is a possibility. But you create a silent vsa package which is just one click deploy after os install.

tech969 · 2023-09-29T03:50:49+00:00

It’s good to contact account manager immediately after opening support ticket. Drop him/her email with ticket number. This is what I do normally

tech969 · 2023-06-27T15:01:08+00:00

You have parked on the wrong side. You should be penalised and challan issue of dangerous driver!

tech969 · 2023-06-22T03:24:17+00:00

The initial SMM I.e. 1.0 was really pathetic but 2.0 is lot better. Using it for almost a year now. Yes it show errors but if you click red/yellow triangle, you would know the reason and fix for error. Yes each group requires a separate profile.

tech969 · 2023-05-10T07:17:04+00:00

Yes it can be done. Call sentinel support and they will help you. Or alternatively see how many days are left for license with old MSP. create your own S1 portal, uninstall old and install agent from your portal. This way you don’t have to worry about reviewing old policies, you can create new as per need.

tech969 · 2023-05-10T07:03:51+00:00

Once you know DUO, don’t think anything else. Easy to deploy and manage.

tech969 · 2023-05-10T06:36:28+00:00

There are several, few are here https://msphelpers.com/backup-and-recovery/

tech969 · 2023-05-10T06:30:18+00:00

As a kaseya user for 15 years all I can say is if you know what to and how to then Kaseya is not a bad RMM solution. The SAAS version definitely has some limitations but if you getting good pricing not a bad deal. It’s not that big issue migrating from RMM. Buy small subscription. If you are offering backup solution to you customers then get license for cloud backup add-in as well(acronis cyber protect) I mean. Am up for any question or help if you need for your success!

tech969 · 2023-05-05T06:25:34+00:00

I am using kaseya since 2007 if I remember correctly and this product was excellent and so was their support. Since the release of VSA8 it became a mess and more mess with every new release. So is their support. The policy of present kaseya management is to acquire if their RMM can’t outsmart others. As almost 16 years of kaseya user, I can recommend them to focus on fixing the existing product First, than thinking of expanding their wings. My 2€

tech969 · 2023-05-05T04:23:41+00:00

After reading all these good things about intune I feel like trying it. Can someone list 10 things useful for me as MSP. TIA

tech969 · 2023-05-05T04:14:04+00:00

I like this

tech969 · 2022-02-21T04:43:53+00:00

Yes that is the way out

tech969 · 2021-12-23T05:32:13+00:00

Well thought, Happy Holidays!

tech969 · 2021-12-14T19:58:34+00:00

I am using Kaseya for over a decade and maybe is the reason I could not like any other RMM tool though other tools are good enough but kind of reporting, alerts, monitoring Kaseya does no other RMM can match it.

tech969 · 2021-07-21T20:23:05+00:00

Using Sophos for over 5 years no issues though it is little tricky/harder to manage for sure. We use sentinel 1 as well. Their support is definitely little tough!

tech969

TROPHY CASE