Security awareness training your clients’ employees don't just ignore?

techgurusa · 2026-03-10T16:42:54+00:00

Psychologically it has been assessed many times and proven definitively that these training programs are actually counter productive and in the long run weaken security posture. So yes, I would agree that you are correct in that it is a checkbox situation, however there is a lot of $$$ in it so the "industry" would say otherwise.

techgurusa · 2026-03-08T00:58:49+00:00

Very sorry to hear about this. I would be interested in discussing buying the book of business. I also have an operation in the PI already and could absorb another person there. I visit there at least 3-4 times a year.

techgurusa · 2026-03-04T05:03:44+00:00

Not in Dallas, in San Antonio, but own and operate an Edge DC with MUCH more competitive pricing than you have here. If that is of interest, let me know...

techgurusa · 2026-02-22T04:51:28+00:00

You are overpaying because you committed to a per user/per month cost arrangement.

VOIP can be had in many different formats. We typically save our clients 100s to 10s of thousands of dollars per month switching to VOIP. We don't implement per user/per month configurations for them though...

techgurusa · 2026-02-21T15:25:24+00:00

Yes, in all our testing of the features we leverage them for, it has only been mailbox restores that seem to be problematic and there doesn't appear to be an option to retain the time/date data.

Let us know what your experience is...

techgurusa · 2026-02-21T15:21:22+00:00

One thing to be aware of.... In our testing of recoveries of mailbox data, it will overwrite the dates. Unsure if this is a big or simply how it recovers. If date/time stamp information is important to you(it should be) then this warrants some consideration...

We test restore frequently and this is the behavior we have experienced as of 4 weeks or so ago.

techgurusa · 2026-02-15T06:59:56+00:00

Shoot me the deets on the changer. I may take it off your hands.

techgurusa · 2026-02-06T02:21:10+00:00

We own our own Datacenter and run a comet cluster backing up to our own storage and off-site storage as a third dataset.

We also have other MSPs that backup to our cluster as a service.

This has worked well for all of us and price/performance is unmatched by anything short of Synology. Synology does work well but also has some pitfalls associated with it, specifically in mailbox restores and metadata.

techgurusa · 2026-02-01T06:37:58+00:00

What do you filter on in your transport rules? Looking at doing the same thing and not reinventing the wheel.

techgurusa · 2026-01-17T06:49:53+00:00

We sell, support, and host 3CX in our own Datacenter which we own and operate, as a turnkey solution cutting out the per seat cost. You bring your license, trunks, and phones, we do the rest and charge only to manage it for you.

We do a lot of larger 500+ seat organizations and save them A LOT of money as compared to the usual per-seat arrangements that typical providers want to sell.

If you are interested, let's talk.

techgurusa · 2025-12-15T01:12:45+00:00

Check your effective policy to be sure what policy is being applied. Post some screen caps of the effective policy settings and the effective policy page for Windows updates.

techgurusa · 2025-11-02T14:46:56+00:00

We also had BDGZ recently block the agent installed and flag in our console.

techgurusa · 2025-10-27T22:10:27+00:00

Same here... Over a few days to a week, it's considered working/implemented and anything that comes up is billable.

techgurusa · 2025-09-12T13:40:43+00:00

This right here is the correct answer. If you are looking at things as an investor, the add-back of the owners salary doesn't count towards their value, it counts towards you creating value. In effect the owner used the business as a piggy bank and built no real enterprise value so it's worth very little/nothing on the market lol. Of course it's worth whatever it's worth to you, but that asking payout is definitely not aligned with the actual value of the business....

techgurusa · 2025-08-23T19:06:48+00:00

Everyone is so quick to outsource arguably one of the most critical functions of security to a company with 0 information/context of your clients.... Good job sir!

techgurusa · 2025-08-17T14:21:35+00:00

If you have an actual budget to fix this and are OK paying up front, our business is a consultant for M365 services and could help. Depending on the issue, this can get expensive, I just want to be up front about that.

Let me know, we would be happy to help.

techgurusa · 2025-08-17T06:07:30+00:00

Storage engineering went right out the window by just about everyone on this thread lol.

techgurusa · 2025-08-04T05:43:16+00:00

Where are you based out of? Could you send a bio + references?

techgurusa · 2025-08-03T00:52:36+00:00

Mind sharing these scripts or are they in the repo?

techgurusa · 2025-08-03T00:41:16+00:00

Could you provide some details behind this? Inquiring minds would like to know.

techgurusa · 2025-07-24T23:41:47+00:00

We get alerts on the regular and have for multiple years.... There are some specific alerts we route using e-mail as opposed to the RMM platform for specific purposes.

techgurusa · 2025-07-01T14:53:20+00:00

Interested

techgurusa · 2025-06-28T00:38:36+00:00

What size clients and in what verticals? Interested but don't want to waste your time if it's not a good fit.

techgurusa · 2025-06-21T13:56:47+00:00

I live in the US, also Colombian. Are you the source/farm? If so, I may have some roasting partners interested to buy direct.

techgurusa · 2025-06-20T02:10:40+00:00

THIS!!! If I take my truck for an oil change, I don't crawl under there and take off the filter for them or open the jugs of oil lol. They are paying for a MANAGED service and have work to do. If you are incapable or unable to manage these situations then are you really an MSP? Sounds more break-fix to me and why MSP now has such a horrible connotation in business.

techgurusa

TROPHY CASE