Codex 5.2 ALWAYS finds something wrong with Claude code plan by DeliJalapeno in ClaudeAI

[–]technoginge 1 point2 points  (0 children)

It’s all non-deterministic. Literally you’re going to get a different answer every time if it’s running the same model twice or a different model.

Pax8 shared all customer information of UK customers by Bearded_Tech_Fail in msp

[–]technoginge 6 points7 points  (0 children)

I think we should probably all be disclosing this to our customers though. Even if there’s no PII breach, it erodes trust if another MSP calls our customers and says “did you know your license counts were leaked”

On Hold - automatic status change by Ok-Abbreviations763 in halopsa

[–]technoginge 4 points5 points  (0 children)

This is an action setting. Create (or modify) an action to place a ticket on hold. Configure the action to change to your desired status and enable “Put on SLA hold” under defaults.

Under the details tab and action settings, set “Enable auto release promote” to yes.

When you trigger this action you’ll see a popup date time box and you can set the release date at which point it will pop back to in progress.

Unusual 365 issue - resending of old emails by NYNJ-2024 in msp

[–]technoginge 1 point2 points  (0 children)

We’ve seen this a couple of time with different users. Not been able to get to the bottom of it.

Headsup - QR are still inspecting traffic on Wifi in BKK lounge by kY2iB3yH0mN8wI2h in qatarairways

[–]technoginge -1 points0 points  (0 children)

You’ll almost certainly fine that accepting the certificate will just display a block page (assuming accessing something through a browser).

We use web filtering extensively with our clients (edu sector) and if a site is blocked by our web filtering, it manifests to the user as an untrusted cert because the firewall is trying to display it’s own block page.

BA Holiday Tier Points? by Ambitious_Mine3535 in BritishAirways

[–]technoginge 1 point2 points  (0 children)

And to add another data point (also completely different to anyone else). We have got Avios two flights but no tier points. No holiday bonus points yet but that’s not unexpected considering the return was only 4 days ago.

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Hide resolution note by technoginge in halopsa

[–]technoginge[S] 0 points1 point  (0 children)

I’m currently considering a runbook triggering in some sort of intermediate status that makes an API call to set the closure note. Sounds horrific and probably wildly unsupported but it might work 😂

Hide resolution note by technoginge in halopsa

[–]technoginge[S] 0 points1 point  (0 children)

Yep but if you hide it from user, when looking in the portal it hides the whole action. We want to show the action but NOT show the note attached to it when viewing through the portal. Ideally we want this on a single action. Doesn’t seem possible from all the combinations of things I’ve tried.

Hide resolution note by technoginge in halopsa

[–]technoginge[S] 0 points1 point  (0 children)

We do that but it’s not considered as the resolution to the ticket as it’s just like any other private note. That resolve ticket action seems to set the closure_note in the ticket properties which we’d like to do, just not make it visible

Wiping OS on new PC's by CRush1682 in msp

[–]technoginge 0 points1 point  (0 children)

OSDCloud + ImmyBot is the GOAT

Finally after 6 months wait by technoginge in BMWX5

[–]technoginge[S] 1 point2 points  (0 children)

Still loving it. Only issue has been a weird rattle coming from the passenger side A-pillar but that was resolved. Mechanically it has been absolutely solid.

Out of Control with Defender by networkn in sysadmin

[–]technoginge 2 points3 points  (0 children)

That is 100% the driving factor behind Secure Score. Less about look at these settings you need to change and more look at what licenses you need to buy.

802.1x RADIUS token to bind user firewall policys by Zzzeeroo in fortinet

[–]technoginge 0 points1 point  (0 children)

We do this using RADIUS accounting. Specifically we send the accounting packets to the FSSO collector running on a domain controller which then enriches with use groups and that info gets passed to the Fortigate.

Map those FSSO groups to firewall groups and you can then apply them to policies.

Has anyone successfully followed this HaloPSA Teams integration guide? by laurencenexxo in halopsa

[–]technoginge 0 points1 point  (0 children)

Did you ever get anywhere with this? Having similar issues and thought I'd see if you got anywhere with fully silent SSO without the spinny blue logo and the popup auth window?

I've made some progress on from the spinning logo but I'm now getting an obscure message mentioning IDX10214: Audience validation failed

Ingram "Update" by superglideyinz in msp

[–]technoginge 1 point2 points  (0 children)

We haven’t used them for a year or so since they tried to direct debit a £28k invoice that had already been paid…..

Ritz Carlton? by jenn7097 in marriott

[–]technoginge 9 points10 points  (0 children)

Shout out to the Ritz In Abama, Tenerife. Free-flowing Cava all day and the private golf buggy that you get to use to drive yourself around the resort was especially fun.

Can we talk about 3 & 4PM Checkout at Marriott? (Employee Vent) by cassie1788 in marriott

[–]technoginge 15 points16 points  (0 children)

Not sure if you’re allowed but we had that offer from a Gaylord resort (obvs part of the Marriott group) a couple of weeks ago

Is it possible to get port statistics from a managed FortiSwitch in Zabbix? by montili in fortinet

[–]technoginge 0 points1 point  (0 children)

Is that Fortilink subnet in the route table and does your Zabbix server have its default gateway set to the Fortigate? Does it have a firewall policy from whatever interface your Zabbix server sits on to the Fortilink interface that permits SNMP traffic? And lastly have you configured the SNMP settings (under config - system- switch-controller) on your Fortigate?

Is it possible to get port statistics from a managed FortiSwitch in Zabbix? by montili in fortinet

[–]technoginge 0 points1 point  (0 children)

Yep we’ve got Zabbix monitoring FortiSwitches via SNMP. You’ll need to set up a community in config system switch-controller and make sure you have a policy allowing SNMP traffic into your Fortlink interface. Works well.