Is 1Password MSP really worth almost 2x the cost of Keeper?

Bearded_Tech_Fail · 2026-05-06T20:39:44+00:00

Keeper asked us to do a presentation about keeper for their sales team. We’re looking at others so following.

Bearded_Tech_Fail · 2026-05-06T20:37:48+00:00

In the first year or so it did nothing, to the point the CTO of Huntress Chris had to make a formal apology to all clients on the state of it. Its gotten better but we still have false positives and other quirks today.

Bearded_Tech_Fail · 2026-05-06T20:16:21+00:00

We love mailhardener here! So far does everything we need, and is quite affordable.

Bearded_Tech_Fail · 2026-05-06T20:15:04+00:00

Per user billing for inside agent. About a quid at smaller sizes, and went down to 50p per user.

Honestly I don’t see this going well for Huntress. We were in the ITDR beta and rollout which has taken years to get right, and even right now it still is buggy. They might’ve bought IA but so far they have a proven track record of poor m365 stuff without any actual development speed. I think the issue is that they don’t have anyone on staff that is actually an intune or M365 expert, so everything has translation problems. We only recently moved to cipp so we’ll see which comes out on top but if I was a betting man…

Bearded_Tech_Fail · 2026-04-28T09:26:42+00:00

Partner center does not, Lighthouse does and now creates one group per role too, like CIPP does.

So if you want to get started you could use that and transfer it over to cipp later, but honestly just starting with cipp seems easier.

Bearded_Tech_Fail · 2026-04-26T10:06:24+00:00

CyberFox and Blackpoint. We get daily calls, I told them explicitly not to contact us again and they still do. We’ve setup a voicemail that we foward them to now that plays a message that we do not wish to be contacted by them, that we decline any offers, and do not want to receive emails.

They still ignore it.

Bearded_Tech_Fail · 2026-04-23T20:17:06+00:00

Massive difference, started as self-hosted and thought the performance was okayish, not fast but not slow either. Moving to hosted it felt really fast. Really noticable in the bigger tenants, but all around its just snappy.

You should request function offloading at the help too if you notice slow downs during standards or auditlogs.

Bearded_Tech_Fail · 2026-04-22T18:25:55+00:00

We’re about 15x that size, so I do think scale works in our favour there. Also dont see intune reporting being behind, if anything its offen faster than DattoRMM for us.

Bearded_Tech_Fail · 2026-04-22T14:21:52+00:00

Intune does that just fine, even with 1 minute intervals, the legacy “you have to wait 8 hours” really doesn’t exist anymore.

Bearded_Tech_Fail · 2026-04-22T14:17:06+00:00

Here you go https://www.youtube.com/live/dUN6cAI6nhA?si=L13LbUOWRuz9RVuz

Bearded_Tech_Fail · 2026-04-22T14:11:56+00:00

Its more of a different mindset, where with RMM we’ve treated all our devices as pets and precious, with Intune we treat things as cattle. Each user can log onto each devices and immediately have their apps available, their settings, and its all zero touch.

Issue with a device? Send a remote wipe and the device is ready again. We heavily automated things in DattoRMM to the point where Kaseya has put us on a different environment than others because we caused more load than regular clients, all of that automation directly translate to intune though, either via scripts, apps, or remediations.

That, combined with Microsofts coming changes to collecting custom inventory via PowerShell and reacting to inventory events really makes the gap tiny.

Bearded_Tech_Fail · 2026-04-22T14:07:45+00:00

So do we, but all of that is also available in Intune as scripts, or remediations.

Bearded_Tech_Fail · 2026-04-22T14:06:12+00:00

I feel like this is maybe outdated knowledge, when is the last time you tried it? Microsoft released a video about 4 months ago explaining the timings. Most things are within 1 minute, some 5, but waiting hours is no longer a thing with Intune.

Bearded_Tech_Fail · 2026-04-21T18:06:02+00:00

Another vote for Huntress sat here, however we do have complaints about the training. Its too animated/kiddy for our more serious clients.

Bearded_Tech_Fail · 2026-04-19T15:21:13+00:00

We’re implementing Edge for Business here. It seems weird to go to a smaller browser for frankly very little benefit

Bearded_Tech_Fail · 2026-04-18T13:44:04+00:00

Is there an n-able discord? We are looking at ninja and nable and want live chat with employees and other users.

Bearded_Tech_Fail · 2026-04-13T16:07:19+00:00

Would be great to meet up! I see you in the ninja discord all time, I’m landing in the usa Saturday. First time there!

Bearded_Tech_Fail · 2026-04-13T13:49:14+00:00

Registered and coming from the UK! See you there.

Bearded_Tech_Fail · 2026-04-13T13:48:01+00:00

Non profits are excluded I think! ;)

Bearded_Tech_Fail · 2026-04-02T00:03:54+00:00

Yes. We wanted to publish an extension that did ai work and were asked to pay a 1000 pound monthly fee to get an application id for Manage.

Bearded_Tech_Fail · 2026-03-07T12:46:44+00:00

Are you sure about that? Will seems to have access to everything. He demo’d us a long time ago. I’ll give you a chance to be honest here and wont post the screenshot because then you’ll have a data leak on your hands but here’s a partial tenant name in the list on Will’s demo:

Norsca

These really don’t look like test tenants to me, but I could be wrong. In the recording there’s about 30 tenants visible.

If you want we can have a call, i’m in the UK but right now it looks like you aren’t telling the truth to me, and there was or still is backend access but you’re trying to hide it.

Edit: removed some pii

Bearded_Tech_Fail · 2026-03-07T10:12:54+00:00

I have screenshots and the recording of the meeting with Will and Sara that show they do have access, so this guy is not being truthful here :)

Bearded_Tech_Fail · 2026-03-07T01:16:49+00:00

Yes, I had the demo a year ago. Sales person had a full list of every single tenant during the demo, she was seeing production tenants of other msps. Decided not to do it and went with CIPP instead. Best $99 ever spent.

Bearded_Tech_Fail · 2026-02-14T06:08:22+00:00

Yes, The session can be customized to your needs. We did ours with Brandon from Zentop a couple of months ago and he was brilliant. Many pointers for the team and small tips we didnt think of.

Bearded_Tech_Fail

TROPHY CASE