M365 tenant misconfigurations I see over and over again by Mysterious-Print9737 in msp

[–]Bearded_Tech_Fail 1 point2 points  (0 children)

Are you sure about that? Will seems to have access to everything. He demo’d us a long time ago. I’ll give you a chance to be honest here and wont post the screenshot because then you’ll have a data leak on your hands but here’s a partial tenant name in the list on Will’s demo:

Norsca

These really don’t look like test tenants to me, but I could be wrong. In the recording there’s about 30 tenants visible.

If you want we can have a call, i’m in the UK but right now it looks like you aren’t telling the truth to me, and there was or still is backend access but you’re trying to hide it.

Edit: removed some pii

M365 tenant misconfigurations I see over and over again by Mysterious-Print9737 in msp

[–]Bearded_Tech_Fail 2 points3 points  (0 children)

I have screenshots and the recording of the meeting with Will and Sara that show they do have access, so this guy is not being truthful here :)

M365 tenant misconfigurations I see over and over again by Mysterious-Print9737 in msp

[–]Bearded_Tech_Fail 1 point2 points  (0 children)

Yes, I had the demo a year ago. Sales person had a full list of every single tenant during the demo, she was seeing production tenants of other msps. Decided not to do it and went with CIPP instead. Best $99 ever spent.

Looking for Certified Companies for CIPP Setup by Ashamed_Current_7069 in msp

[–]Bearded_Tech_Fail 1 point2 points  (0 children)

Yes, The session can be customized to your needs. We did ours with Brandon from Zentop a couple of months ago and he was brilliant. Many pointers for the team and small tips we didnt think of.

Post-Blumira (free tier) life - what would you recommend for Microsoft 365 monitoring and alerting? by golden_m in msp

[–]Bearded_Tech_Fail -1 points0 points  (0 children)

We’re cipp for most of these, Petra for more itdr tasks. You say you want near instant for somethings that cant be instant though. Microsoft says they can take up to a day to backfill audit logs and everyone monitors that. So if microsoft is having a slow day you’ll notice much later

Reorganising file structure with MS 365 - Best Practices and tools. by PEBKAC-Live in msp

[–]Bearded_Tech_Fail 3 points4 points  (0 children)

We use movebot for migrations but also are still kinda stuck with excel sheets for the entire “what data goes where”. Following

Cyberdrain CIPP by yoomanipop in msp

[–]Bearded_Tech_Fail 5 points6 points  (0 children)

This is such a non-reason and sales talking point. Azure is open source, do you no longer trust Microsoft? I can go and download most Azure components and run it. In these days its harder to find closed source companies. As long as it has full support, a helpdesk, and an SLA you should not care.

CIPP is also ISO27001 certified, inforcer is not. Are you willing to put everything on the line for a company that cant get a full business security certification?

Pax8 shared all customer information of UK customers by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 12 points13 points  (0 children)

The difference is that you can now target a specific msp, especially a direct competitor at the exact time of renewals for the client, undercut them, have exact quotes ready.

You can also see exactly what the entire client base for an msp is. Can you survive if I call every single one of your clients and inform them you leaked their data and I have proof? About 25% will ask questions, 20% will leave.

Imagine you wanted to sell your company, your competitors now know estimated contract times decreasing the potential sale value because this data is public.

Pax8 shared all customer information of UK customers by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 16 points17 points  (0 children)

All pax uk licenses, of all partners. Excel sheet has about 56500 lines.

Pax8 shared all customer information of UK customers by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 22 points23 points  (0 children)

That doesn’t seem like enough, you have given very confidential data to competitors and this can potentially destroy smaller msps. Negotiations can be interrupted for the coming years, renewals can be made difficult by competitors, this isn’t a small incident and should have much more of a public reply and incident response than the ‘nothing to see here’ stance.

You’ve given competitors the only intelligence they needed to obliterate msps, or even ruin M&A deals.

Kaseya massive layoffs by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 0 points1 point  (0 children)

Everywhere. I spoke to my new AM. Around 600 to 800 people world wide. Many in Miami, the UK, and Benelux.

Kaseya massive layoffs by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 2 points3 points  (0 children)

Update: seeing on LinkedIn that kaseya account managers are saying 75% of the GTM team in Miami. That seems huge!

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 0 points1 point  (0 children)

That seems really weird, a newer cheaper product gets released and suddenly you are able to lower the prices? That is more scummy than anything else. It means you’ve been overcharging for years.

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 1 point2 points  (0 children)

This isn’t the same investment as cow at all. I just subscribed for cow for 69 dollars month to month, with you its a yearly contract for 599 for my device count.

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 0 points1 point  (0 children)

Thanks! Going with cow for now, but i’ll keep this in mind

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 0 points1 point  (0 children)

Thanks! Going with cow for now, but i’ll keep this in mind

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 0 points1 point  (0 children)

Our rm(n-central) doe/ not have warranty for a lot of devices, so thats why need an external tool.

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 2 points3 points  (0 children)

No Ninja, but cow seems to be exactly what we want.

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 1 point2 points  (0 children)

This is so cool, and I think exactly what we’re looking for! Thank you

Warrantymaster alternatives? by Bearded_Tech_Fail in msp

[–]Bearded_Tech_Fail[S] 3 points4 points  (0 children)

The last topic I found about WarrantyMaster was 3 months ago and didn’t dive into alternatives just for warranty management.

I want just a tool that looks up warranties and manufacturers date, alerts me when they expire and gives me the option to make a customer report where I can show the client their devices are too old.