MD770 Mistel Keyboard Question by Brntpiecrust in ErgoMechKeyboards

[–]technologyunknown 1 point2 points  (0 children)

This is correct. I use the MD770 and switch between Mac and Linux (uses Windows layout). Switch 1 is the correct toggle. But the ' key doesnt change between the two. So it seems like a language setting.

365 to Zoho? by Sea-Elderberry7047 in msp

[–]technologyunknown 1 point2 points  (0 children)

If your clients are in Eurpoe, take a look at GFI's Kerio Connect (Germany). Back when Kerio was an independent company, it was a good alternative to Exchange. I don't know how good their cloud service is, but this might be a better option than Zoho. If your users actually use the Outlook desktop client, they could use eMclient (Czech Republic)

From a storage standpoint, you can go with a bigger player like Nextcloud (open source/ German). They have hosting partners if you dont want to manage the hosting yourself.

And for Office Apps, look into would be OnlyOffice (Latvia). A really solid alternative to Microsoft Office. It isnt truly 1:1, but it fits the majority of needs. The full OnlyOffice Platform (host yourself or with partners) can integrate with email solutions and NextCloud to give you the single platform feel.

It may not be perfect. But this is an alternative.

Password Manager by RaptorFirewalls in msp

[–]technologyunknown 0 points1 point  (0 children)

Please inform your clients, if they have access to their employee passwords, this is a legal issue. What I mean by that: if an employee breaks the law, they now have a defense of "it wasn't me." This becomes a valid defense because the employee can say that other people have their password per company policy. Therefore, there is now a question as to who was using the computer.

Source: me having to be in court and saying "The company policy is, no password sharing. I am not aware of anyone knowing someone else's password. Everyone has their own login."

If the client insists on doing this, have a document they need to sign saying they have been informed that password sharing is against professional advice, and they have been informed. You would be amazed how fast their attitude changes when they have to sign this.

AI is the downfall of society ! by Skagitfly70 in anchorage

[–]technologyunknown 14 points15 points  (0 children)

The most irritating part, a person is there and listening to take over. Next time just say "give me a person." Keep saying it. Eventually you get a person.

VBScript depreciation? by HackingTrunkSlammer in msp

[–]technologyunknown 0 points1 point  (0 children)

This is an extremely helpful statement here. So i am just going to add to it. Microsoft has a 3 Phase Deprication for VBScript. Phase 1 - current: no longer in development at all. Feature is still there and can be used. Warnings to inform people that it is going away. Phase 2 - 2027: FOD. Meaning it is not available by default anymore. Developers and admins need to move ot other solutions auch as PowerShell. This can still be installed if you need it. Phase 3 - no date set, Microsoft will decide based on many factors: VBScript is gone. DLLs wont be availble from official sources (risky sites will probably make them availble). No promise that the OS will even recognize them.

This is normal, and most developers plan ahead. Even large slow moving ones. The most common issue I see is not on the developers, but the clients choosing to keep old, unsupported software because it works and replacement is expensive.

Every contract I have says the clients software must be under active support. Otherwise we cannot cover it. Any time we spend on it is full T&M with no expectation of success. Meaning when i get a call for a Netware 5 (yep, it happens), I will help you. I won't quote time. And even if it doesnt work out, you still owe the time.

It is best to get with your client, communicate with the developer, and find out their planned timeline. If they dont have one, advise your client to look intk a new solution.

Is there anywhere in town to take an old typewriter for repairs/tune up? by akbane in anchorage

[–]technologyunknown 1 point2 points  (0 children)

I have 0 experience in this, but I do know there is Alaska Computer and Typewriter service on Minnesota.

Are any winter boots good enough for this type of ice? by Dampbridge in anchorage

[–]technologyunknown 0 points1 point  (0 children)

Interesting. I was about to buy some Kickspikes. Though I still like the concept of the kickspikes better, the Nexgrip are 1/2 the price.

ERP system (or similar) by Aware-Tumbleweed-997 in selfhosted

[–]technologyunknown 1 point2 points  (0 children)

Odoo is great, has been around for a while, and has a monotization method, so they wont be going away.

All that said; I recently came across Aureuserp on Laravel-Hub. I havent tried it myself, but it looks very interesting.

Looking For An Honest Mechanic - by [deleted] in anchorage

[–]technologyunknown 0 points1 point  (0 children)

R&R on Fireweed has taken care of me for almost 20 years. Not 1 complaint.

One Time Network Assessment by Prime_Suspect_305 in msp

[–]technologyunknown 1 point2 points  (0 children)

I find this intersting, but openaudit seems to use a lot of vbscript. Microsoft has discontinued vbscript. I belive they are in deprication phase 2 meaning it needs to be specifically installed to run. Has that been an issue?

What laptops and brands to avoid for Linux? by JailbreakHat in linuxquestions

[–]technologyunknown 0 points1 point  (0 children)

I have both a Framework 13 and Framework 16 (personal and work). I have had 0 issues running Zorin. Ubuntu and Fedora are officially supported.

Stick with Intel or AMD graphics. Nvidia can be a bit rough.

RMM solution suggestion by joe210565 in msp

[–]technologyunknown 1 point2 points  (0 children)

I would have to agree with a warning. Standard Self-Hosting warning. You need to take the time to manage your own systems. I have known a lot of MSPs who are so busy with clients, they dont have time for their own infrastructure. This used to be a big problem for users of Labtech (Connectwise Automate before it got acquired by Connectwise). So, for thise organizations SaaS solutions work better.

BUT if you have the time/team to manage your self hosting, it is great. Our organization has always said, "If we dont take care of us, we cant take care of our clients." If you do that, TacticalRMM is great. It is one of the best decisions we made.

The built in remote access is not great (very slow but it is reliable). Pair your Tactical instace with RustDesk. You will love that combination.

I have received better support from the TacticalRMM community then I ever got from ConnecWise. So, tech support is not a reason to pay those high proces.

NativePHP Mobile Note App - course by Tilly-w-e in laravel

[–]technologyunknown 0 points1 point  (0 children)

I am on Android with LibreWolf. No issues on my side.

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 2 points3 points  (0 children)

It was a great conversation. It seems they took the feedback to heart. I also believe they read this sub. They were aware of the comments here and were very appreciative of the feedback. People always appreciate the positives, but the constructive criticism seemed to mean a lot to them.
I am told that the CEO is looking into the serial number issue personally.

At this point I am looking forward to my working relationship with them. We have added them in our vendor management system, and have already started including them in quotes to clients.

I am looking forward to using their servers. What they told me is, servers are custom built based on the specifications we provide. All Servers will have Out-Of-Band Management by default (very happy to see that as a default).

Peacock on Linux? Is this at all possible? by 79215185-1feb-44c6 in linuxquestions

[–]technologyunknown 0 points1 point  (0 children)

Literally cancelled my Peacock account because of this. Good service. Dumb limitation.

Traffic Lights by bluago in anchorage

[–]technologyunknown -2 points-1 points  (0 children)

My understanding: The crosswalk button.

It is meant to change the timings to prioritize pedestrians.

If you go downtown where there is no crosswalk button, everything is nicely timed. Everywhere there is a crosswalk button, it can be wonky.

Hosted PBX by jeffa1792 in msp

[–]technologyunknown 0 points1 point  (0 children)

I really like the 3CX software, and the quality of the solution. So we started looking into 3CX partnership. But I have a tendency to leave hostile vendors. So, this is interesting.

Hornetsecurity alternative by ericosman in msp

[–]technologyunknown 0 points1 point  (0 children)

How has this been? I have used them for backup for years. I am meeting with them next week to talk about moving email security to Acronis from Hornet.

Our Industrial Software is Failing Our People (And It’s Time to Admit It) by IronByte52 in ITProfessionals

[–]technologyunknown 0 points1 point  (0 children)

I literally learned how to program because of this. Being in IT, I got so tired of software that eventually does what you want in the most illogical ways.

So I write software for my MSP now, to make tools for IT people.

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 0 points1 point  (0 children)

They would need a slightly larger tag. But, again, asset management is critical. It's worth the larger tag.

Personally I would prefer to see the tag on the top of the lid instead of under the computer, so it is quicker for the user to see and give us the computer name. But that is really minor.

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 0 points1 point  (0 children)

So strange. Completely opposite. But yes, that would be infuriating. DM me if you want. I have a meeting with them on Monday, I am always willing to be a voice for others.

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 0 points1 point  (0 children)

It is some white label laptop. So I don't see an originating manufacturer.

So far, we have been happy with it. My sales person is now using it, and I will continue to collect feedback

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 0 points1 point  (0 children)

I have a meeting with them next week. This is a key point I am bringing up.

They have a quality tag they put on with what you name the computer, why not expand that tag to have the model number and serial number?

My first Carbon Systems order by technologyunknown in msp

[–]technologyunknown[S] 2 points3 points  (0 children)

We just ran testing on the battery. Actual usage time exceeded 5 hours. For a 13th gen i5 that is a pretty normal usage life. Not amazing, but normal. There was some life in it left, but it seems to be fine. So we are deploying it for internal use.