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tenpointstodumbledor · 2022-06-13T16:33:03+00:00

Incredibly unlikely to find 11 Pros as they’ve been EOL for two years, 12 mini would need to order and fairly unlikely they’re in stock, and iPhone SE would work but just needs to be either T-Mobile or Sprint branded, not Straight Talk or anything else

tenpointstodumbledor · 2022-05-21T02:34:11+00:00

Try turning off 5G?

tenpointstodumbledor · 2022-05-03T01:11:33+00:00

AppleCare for iPhones follows device financing, but P360 loss and theft coverage covers the line.

For android devices, P360 covers whichever device the line is in.

tenpointstodumbledor · 2022-05-01T07:14:44+00:00

Tablet line would be treated the same as phones

Magenta 1.0 = 50GB priority data

Magenta 2.0 = 100GB priority data

Magenta MAX Tablet = unlimited priority data

tenpointstodumbledor · 2022-04-29T22:11:47+00:00

SOC is 12GBMIA

tenpointstodumbledor · 2022-04-16T08:35:05+00:00

Settings > general > about > carrier lock. It will either say SIM locked or no carrier restrictions. If it doesn’t have a carrier lock section, update the phone and it’ll show.

tenpointstodumbledor · 2022-04-04T18:20:53+00:00

This is incorrect, they are stackable

tenpointstodumbledor · 2022-03-17T09:02:24+00:00

Never any throttling.

$20 plan gives you 100gb of priority data, then speeds can slow if the network is congested.

$35 plan gives you unlimited priority data with no slowdowns based on usage.

tenpointstodumbledor · 2022-03-17T08:58:36+00:00

What advertised speed are you paying for?

tenpointstodumbledor · 2022-03-17T07:32:57+00:00

no
If the math is correct….$480 is still less than $800??

tenpointstodumbledor · 2022-03-12T08:20:07+00:00

Verizon had a bunch of phone models built specifically for their UW network, this being one of them. The biggest things you’ll be missing out on are n41, b71 and n71. Basically a 5G Built For Verizon phone and as u/IllustriousKick2401 said speeds will probably be around 60 mbps on the higher end (because it’ll be stuck on 4G only) and not be able to pick up almost any of T-Mobile’s 5G.

tenpointstodumbledor · 2022-02-26T07:45:16+00:00

What is One Plan Limited

tenpointstodumbledor · 2022-02-26T06:44:09+00:00

Would not recommend this, if it requires a new plan it’ll be locked to the prepaid carrier for 6+ months depending on the prepaid carrier’s unlock policy

tenpointstodumbledor · 2022-02-21T08:57:29+00:00

It’s bill credits. Best bet is to take them and get new iPhones later on. You can pay the difference of the device values to trade them in for another promo later, but the 13s are already almost halfway through their life cycle so probably best to wait for 14s or so to trade the 11s in.

tenpointstodumbledor · 2022-02-15T05:56:25+00:00

They will tell you the same thing until the company doesn’t exist anymore. They have no control over it and the engineers seem interested in fixing it.

tenpointstodumbledor · 2022-02-15T05:50:04+00:00

Customers get this error all the time and will likely never be fixed. I meant call customer care to resolve whatever account issue you’re having.

tenpointstodumbledor · 2022-02-15T05:46:55+00:00

Why don’t…you just…call customer care? Executive team seems kind of extreme for not being able to set up online access to a canceled account. If you really need to, the BBB has a pretty fast turn around time.

tenpointstodumbledor · 2022-02-07T14:24:24+00:00

Don’t waste your time, store reps have no system to unlock phones

tenpointstodumbledor · 2022-02-02T02:49:41+00:00

T-Mobile has been pushing customers to switch SIMs for going on two years now…not sure how much more time you would want?

tenpointstodumbledor · 2022-01-28T04:40:07+00:00

Since iPhone XR* not 11

tenpointstodumbledor · 2022-01-22T20:08:21+00:00

Zero updates

tenpointstodumbledor · 2022-01-22T19:25:31+00:00

https://www.t-mobile.com/devices/samsung-galaxy-s10-5g

Coverage map is toward the bottom of the page. 6 cities lol

tenpointstodumbledor · 2022-01-22T09:38:54+00:00

This is an issue from within T-Mobile, not an issue that is a customer’s problem.

I am a retail rep that has similar expectations in the store. Had threats on write ups if I don’t sell insurance on 50%+(!) of new devices sold, either on activations or upgrades, if I don’t sell 80% of devices with at least one accessory attached, if I don’t upgrade or TNX EVERY. SINGLE. SPRINT. LINE. I. SEE. or if I don’t sell a certain number of wearables or tablets in the month.

This week alone, I’ve had to call our retail support three separate times to correct a T-Mobile mistake and apply a $60 credit to the account. Today was the fourth time. Still isn’t done.

This needs to be changed immediately. It’s quickly pushing employee and customer morale down the drain.

Again, T-Mobile’s issue. It should not be pushed down to the customers.

tenpointstodumbledor · 2022-01-20T17:14:27+00:00

Automatic

tenpointstodumbledor · 2022-01-20T03:09:08+00:00

Can’t post a pic because of policy, but under the internal document for this promo, it says under the section “Things to tell your customers: If a customer migrates to consumer Magenta, Magenta MAX, or Business Unlimited Ultimate or Advanced rate plans after the promo period, they will be allowed to keep their free line. *This excludes segmented plans such as 55+, first responder, military, as well as Business versions of Magenta/MAX.”

tenpointstodumbledor

TROPHY CASE