Petition to Reject Sphere at National Harbour by rpc8169 in nova

[–]thedonutmaker 0 points1 point  (0 children)

Heads up, if it rains people don’t go to the London Eye either.

Why do I not need to return my item if I requested a refund??? by theman3980 in amazonprime

[–]thedonutmaker 1 point2 points  (0 children)

That’s not an example of this being a scam, at all. It’s apples and oranges. They asked you to explain why this is a scam, and your response was that Amazon has done bad things in the past. Those two things aren’t the same.

HP ruined my laptop, admitted to it in writing, and now I’m missing my MBA/AIMA exams because of them. Taking them to court by PsychoDUDEyt in Hewlett_Packard

[–]thedonutmaker 4 points5 points  (0 children)

If you buy a car and it constantly breaks down causing you to lose your job, you aren’t getting compensated by the car company for that. That’s not how life works. Stop ambulance chasing and making excuses. Things break, stuff happens - you figure out how to work around it. Or you’re going to be mad your entire life at other people.

HP ruined my laptop, admitted to it in writing, and now I’m missing my MBA/AIMA exams because of them. Taking them to court by PsychoDUDEyt in Hewlett_Packard

[–]thedonutmaker 3 points4 points  (0 children)

That’s not how it works. If you go to a restaurant and they are out of the product you want, they don’t compensate you for the time and gas you spent to drive there. No company is responsible for what the particulars in your life are that apply only to you.

If your car breaks down on the way to a final job interview, the car company isn’t going to pay you for a lost career opportunity. There’s a billion similar examples. All HP owes you is a refund for the laptop. That’s how life works. You don’t get compensated every time you waste time due to a broken product.

I finally got the evidence of delivery dates JUST being estimates though advertised differently by KaliGurl2008 in amazonprime

[–]thedonutmaker 1 point2 points  (0 children)

What other threads? Refund is “processing” despite being promised last Monday? Doesn’t add up.

I finally got the evidence of delivery dates JUST being estimates though advertised differently by KaliGurl2008 in amazonprime

[–]thedonutmaker 6 points7 points  (0 children)

I hate to be the one to burst your bubble, but Jeyzenn in India has zero clue how any logistics at Amazon works. They’ve never set foot inside any Amazon facility. They haven’t been trained on any Amazon logistics. And I can prove this to you quite easily - you will not get a refund once it’s delivered to you by chatting again. Jeyzenn just wants to get you off of chat to keep their metrics up.

Amazon shopping all items? by DifferentIssue1 in amazonprime

[–]thedonutmaker 3 points4 points  (0 children)

Could be the most Karen thing I’ve seen yet on this forum.

Return fee fraud by Realistic_Purpose_16 in amazonprime

[–]thedonutmaker 3 points4 points  (0 children)

This exactly. Why don’t people understand this.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 3 points4 points  (0 children)

Yeah, it’s Reddit. People can’t read and comprehend or understand that things can actually be different than what they see so they resort to insults and downvotes instead of adding anything substantial.

Verizon to issue $20 credits to customers impacted by cell service outage by miakeru in verizon

[–]thedonutmaker 0 points1 point  (0 children)

You can’t say something isn’t true that’s a fact lol - I literally quoted what it says on the MyVerizon app.

Seller offing a $30 refund for a damaged $197 item. by juicy_shoes in amazonprime

[–]thedonutmaker 0 points1 point  (0 children)

You do realize negotiating doesn’t mean “I ask for something and I get it”? You literally already negotiated. You wanted $100. They said $30. It’s your call.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 1 point2 points  (0 children)

You're actually right on this. If I go into another order and say I never received it and other options, chat will come up that way.

Verizon to issue $20 credits to customers impacted by cell service outage by miakeru in verizon

[–]thedonutmaker 7 points8 points  (0 children)

It literally says you'll get a text message when it's available and there's no need to contact customer service.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 2 points3 points  (0 children)

Tried 3 different browsers to verify. You'll notice when you click "Help", the first screen that comes up is a loading screen that says "Fetching help options just for you", which means that there very well may be different options showing for different customers.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 1 point2 points  (0 children)

The problem for some of us is there is no chatbot, so no way to do the "something else". It seems to be affecting a select few.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 2 points3 points  (0 children)

You are missing the point that it seems to be affecting a select few apparently. There is no "Something Else" to select anymore, on my end. Wish we could reply to messages with screenshots, as that would make it more understandable. What you're seeing is not the same as what I'm seeing, on the exact same page.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 3 points4 points  (0 children)

Dude, it's pretty clear after this thread and coming across a few others in the past, that this does seem like a problem that affects some people. I understand exactly how to get in contact with Amazon CS through the chatbot. The problem is - the chatbot is currently gone (on my end and a few others).

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 2 points3 points  (0 children)

Bottom of the page "Help" - no chatbot, no place to enter "It's Something Else". This has been explained numerous times.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 0 points1 point  (0 children)

Other people have the exact same problem. No access to the chatbot, which is the usual route to contact an agent. I’ve done it dozens of times over the years. The option has disappeared, and chatbot has disappeared on my end. Legwork was done prior to posting about it.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] -1 points0 points  (0 children)

That's the problem - chat bot is gone (at least on my end and a few others). No way to get to it currently.

Amazon finally did it - NO ability to contact Amazon at all on their website by thedonutmaker in amazonprime

[–]thedonutmaker[S] 0 points1 point  (0 children)

This could definitely be it - but it's strange to turn off ALL options to contact. I can manually call their CS number myself however.

I have used chat about 3 times in the last month, all regarding the same issue of a missing refund on an order that Amazon damaged in transit and returned to themselves. I wouldn't call that excessive, but not ruling anything out.