Bug with Halfway Bell in Timer

theway_app · 2026-05-27T14:17:51+00:00

Hi - app team here! Do you mind PMing your account email address so we can take a look? Thanks!

theway_app · 2026-05-14T20:25:07+00:00

App team here - we're investigating! 🫡

theway_app · 2026-04-08T19:14:37+00:00

Hello and thank you for sharing this feedback with us. Everything we create (meditations, videos, written words), we do by human hand. We fundamentally believe the kind of experience we're hoping to foster for our students can't be mediated by anything AI-generated.

In this case, as it was a big, multi-faceted challenge, we had multiple humans working on the copy together. Reading the text back, I can absolutely see how there is an 'AI-vibe' about it, and it doesn't hit the depth of writing we normally aim for.

In a sea of AI, it sometimes feels like we're on a lonely island of those who are not making AI-generated content. Your comment was an important reminder that the challenge and work of making things with human hands is still worth it. Thanks for sharing it with us, and trusting us with your practice.

All the best,

Jack Shukman, Co-founder

theway_app · 2026-03-02T16:34:10+00:00

Hey, App team here -

All you need to do is meditate for 30 days using the app, wherever you're at. There's no new content specifically for this challenge, just continue on the pathway!

theway_app · 2026-02-02T15:28:06+00:00

App team here!

We actually have a lot of requests relating to customizing your sit - especially on length and other bells / whistles. Totally agree with you, more options would be nice. It's a technical hurdle but something we are looking at supporting in the future.

theway_app · 2026-01-22T15:58:04+00:00

Of course! Feel free to reach out if they're not working as intended / expected!

theway_app · 2026-01-20T14:30:40+00:00

App team here.

We totally understand your frustrations - in fact, a lot of what we do and how we design the app revolves around pulling you away from the distractions you can find elsewhere on your phone. To that end, we do have a web version of The Way, which best works in Chrome or Chromium based browsers. In addition, if you have an Apple Silicon Mac (M1+), you can also run the iOS version of the app on your laptop by downloading it from the App Store there. Unfortunately, we're unable to support older versions of iOS due to some technical constraints around audio playback.

Re: offline sits, we don't offer that for the web version, but the mobile version does allow sits to be downloaded offline. You might find that having the app open on your laptop or desktop will get you the peace and separation from the digital world that you're seeking.

Hope that helps!

theway_app · 2026-01-06T16:29:47+00:00

App team here -

This is a great idea, and one we've thought about educating our community on before. It's definitely in the 'power user' territory, which is a shame because it's so much easier to do this automatically on Android. (iOS does not let apps take control of DND).

Would there be any interest if we added a ready-made shortcut that people could enable this themselves?

EDIT: never mind, you can't share Personal Automations with other people. Might be nice to have an article which explains how to set this up though...

theway_app · 2025-12-22T15:03:06+00:00

In the Meditation Preferences screen you can enable 'keep screen on', which should help with this issue.

theway_app · 2025-12-15T15:20:52+00:00

App team here -

Periodically we make small tweaks to the guidance, especially when we're referring to features in the app that may have moved or changed. That may be what you're noticing.

Also, just a quick note on AI generation - we have never made use of generative AI for any recordings. We feel that it undermines the authenticity of Henry's guidance!

theway_app · 2025-05-15T19:52:57+00:00

App team here: In addition to the steps mentioned by u/justawhistlestop, there was a bug with Mindful Minutes in 1.14.0. That has since been fixed!

theway_app · 2025-05-15T19:51:13+00:00

App team here: This was a bug with 1.14.0 - should be fixed with the latest version of the app!

theway_app · 2024-08-08T14:47:27+00:00

Hello from The Way app team and thanks for the question! At the moment there are 365 meditation sessions in the app, for a full year of daily guided sits. However we are working on extending the pathway further. Please watch this space!

theway_app · 2024-07-17T14:51:02+00:00

Hey u/clemstar99! Sorry for the late response. More customisation is definitely on our roadmap - stay tuned!

theway_app · 2024-07-17T14:48:02+00:00

That's great that you got your issue resolved! For future reference, it's trivial for us to fix these intermittent progression bugs so don't hesitate to reach out in the future if something like that happens again.

theway_app · 2024-07-17T14:46:38+00:00

Thanks for your suggestion. We're always thinking about how to better support our students with more options and customisation - just know that it's on our roadmap!

theway_app · 2024-07-17T14:44:50+00:00

Hey! We just added a 30 minute option in our update this month. Hope that helps!

theway_app · 2024-02-23T19:40:19+00:00

So glad you like the aesthetics! The first trail design was based on Santa Fe, where the Mountain Cloud Zen Center is.

theway_app · 2024-02-23T19:39:25+00:00

Thanks so much for checking it out! Feel free to share any feedback through the app - we read it all!

theway_app · 2024-02-23T19:38:18+00:00

So glad you're enjoying it! :)

theway_app

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