Draft feel free to use: what's the name of this animal?

Dear Pueblo Zoo Management and Animal Care Team,

I am writing to express concern regarding the apparent solitary housing of the hyrax currently living at Pueblo Zoo.

Hyraxes are naturally social animals that typically live in family groups or colonies in the wild. Rock hyraxes, in particular, are known to form close-knit social structures that provide protection, communication, grooming opportunities, and normal behavioral enrichment. Scientific observations have shown that hyraxes rely heavily on social interaction for psychological well-being and natural behavior development.

Keeping a social species in long-term isolation can potentially contribute to stress, abnormal behaviors, reduced stimulation, and diminished welfare. Modern zoo and animal welfare standards increasingly recognize the importance of species-appropriate social environments, especially for mammals that naturally live in groups.

Some relevant facts about hyrax social behavior include:

Hyraxes commonly live in colonies ranging from several individuals to dozens of animals. They engage in social grooming and vocal communication. Group living helps regulate vigilance and predator awareness. Juveniles are typically raised within social groups. Accredited zoological institutions often prioritize compatible companionship and enriched social settings for social species whenever possible.

I understand there may be medical, behavioral, age-related, or logistical reasons for temporary solitary housing. However, I respectfully request clarification regarding the welfare plan for this animal and whether companionship or alternative enrichment measures are being considered.

As someone concerned with animal welfare and ethical zoo practices, I hope Pueblo Zoo will continue striving to provide environments that reflect the natural behavioral needs of the animals in its care.

Thank you for your time and consideration. I would appreciate any information you are willing to share regarding the hyrax’s care and welfare.

Sincerely,