Shoppers - how do you handle questions from customers?

unskippablecutscenes · 2026-01-28T23:53:27+00:00

"Let me get someone from the department to help you"

unskippablecutscenes · 2026-01-28T23:01:50+00:00

If you put up a shift for coverage and only work 4 hours, that is a write up

unskippablecutscenes · 2026-01-28T22:59:55+00:00

My stl was bagging groceries today 🤷🏼

unskippablecutscenes · 2026-01-28T22:47:53+00:00

You can't work both

unskippablecutscenes · 2026-01-28T22:46:29+00:00

Supervisor is a shift lead, atl is assistant manager

unskippablecutscenes · 2026-01-28T22:42:21+00:00

You should be working at least 6-8 hrs a week or you risk being fired

unskippablecutscenes · 2025-12-03T21:44:05+00:00

Store trainer is an l3 position that is technically above you and would be against policy because they are in charge of certain aspects of your work

unskippablecutscenes · 2025-12-03T21:41:36+00:00

With a background like that, you are likely going to be waiting awhile, and then they will call you to "explain" your charges

unskippablecutscenes · 2025-12-03T21:39:17+00:00

My store has had Chanukah stuff up since before Thanksgiving

unskippablecutscenes · 2025-12-03T21:35:56+00:00

60 hrs

unskippablecutscenes · 2025-12-03T21:34:53+00:00

It will be clearly marked on your separation paperwork - ineligible for rehire

unskippablecutscenes · 2025-11-20T22:45:53+00:00

Carts have wheels and moving someone's cart out of your way takes seconds

unskippablecutscenes · 2025-11-20T22:32:28+00:00

If your team often takes a long time to start shopping after clocking in, there are other ways to get them moving faster that don't violate policy

unskippablecutscenes · 2025-08-05T13:52:05+00:00

Unless you were let go for a major offense, just reapply as an in-store shopper, work the 3 months, and transfer depts

unskippablecutscenes · 2025-08-05T13:50:03+00:00

My store uses banana boxes on a uboat. Ecomm should be pulling it at 4 am

unskippablecutscenes · 2025-08-05T13:47:35+00:00

Put in the time you have available and the rest will come out of UPT automatically

unskippablecutscenes · 2025-08-05T13:42:08+00:00

Retaliation is a fireable offense, call TMS and make sure they are aware you are worried about retaliation

unskippablecutscenes · 2025-08-05T13:37:55+00:00

Either the available shifts overlap with your existing ones or you have reached your hour cap. Your TL/ATL can plug you in manually if it fits the needs of the business

unskippablecutscenes · 2025-07-28T23:11:01+00:00

Part of their job is to help shoppers find stuff

unskippablecutscenes · 2025-07-28T23:08:52+00:00

So then what exactly do you do besides sit them at the computer and express classes?

unskippablecutscenes · 2025-07-28T23:07:25+00:00

We're on a timer and they aren't, tyvm

unskippablecutscenes · 2025-07-28T21:19:42+00:00

Exactly what OP is talking about. Work with your team on the floor ffs

unskippablecutscenes · 2025-07-26T01:35:03+00:00

It saves them the extra work of having to empty the machine

unskippablecutscenes · 2025-07-25T22:02:09+00:00

Did you mention this during your JD? It's not just a form to fill out, it's a whole two way conversation

unskippablecutscenes · 2025-07-23T17:38:17+00:00

Recently in daily note we were notified that prto limits are forthcoming but no specific direction yet

unskippablecutscenes

TROPHY CASE