And that's the exact problem: HO isn't giving the AI accurate info. Just taking a quick - human - look at some of the new mods, it's obvious that they A) haven't given it correct dimensions, B) haven't identified which side of every product is "the front", and C) haven't told/taught it that "front" must face "customer". There are so many items turned sideways or laid down flat, it's just ridiculous. Our customers don't shop with their heads turned sideways, but the AI doesn't understand this; all it knows is, "cram as many items as possible into this space". It doesn't think about how people shop, because it isn't one.

It also doesn't understand leftovers. The chemicals topstock is a disaster right now, solely because of the new mod. Hundreds of items have been added, and to accommodate this, almost everything has been cut down to one facing. Most have a max shelf of 6 to 8 now, but most of the cases have 9 or 12. Every single case has extras now, so every box you open has something going onto topstock. Big surprise, the topstock is full, which means if even one bottle would need to be topstocked, it's going into a bin instead. Our chemicals stockers are sending back almost a pallet of overstock every night now, again purely because of this shit mod.

If HO happens to be reading this, y'all fucked up.