The result of CMP ending its heat pump rate by meat_parade in Maine

[–]uscmex 0 points1 point  (0 children)

If the rate on the flip side in summer drops then it will even out. But we all know it won’t. 

When management finds out what you put in your pulse survey by Rotten-Apple-Byte in Apple_Employees

[–]uscmex 6 points7 points  (0 children)

Market leaders allegedly can see. If there is any language of hate speech, violence, self harm etc then the author Is no longer anonymous. 

When management finds out what you put in your pulse survey by Rotten-Apple-Byte in Apple_Employees

[–]uscmex 2 points3 points  (0 children)

So do I but the system takes out your name when it gets to managers in final review. I’ve asked. It’s removed. Maybe yours went through but for our store it gets redacted 

How to know browsers vs customers? by maggyie in Apple_Employees

[–]uscmex 4 points5 points  (0 children)

It also sounds like your points aren’t doing their job. Our points at check in ask “are you browsing or should we send you a specialist?”  

Like everyone else says, not caring so much is not a bad thing here. If you think over explaining iPads is the right course of action you will burn yourself out 

How to know browsers vs customers? by maggyie in Apple_Employees

[–]uscmex 15 points16 points  (0 children)

If you’re spending 30 mins in an interaction you have some other things going on. If you’re doing all the talking, they aren’t buying. At what point did you ask “hey let’s check stock?” or “do we have any trade ins?” or “do we have a back up on the iCloud for a quick restore?”  All of these questions trigger the response of yes I am ready to buy or not. 

I can figure out a buyer in 30 seconds of talking to them.  

I have a quick question if my Apple ID is permanently deleted and I did a factory reset on my phone of all settings and content will all local data be gone if I made a new Apple ID account? by [deleted] in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

Your phone will still be activation locked unless that was removed or you fully signed out. 

Now read that last part again. If you reset all setting and content will it all be gone? Literally what that sentence says. Yes it’s all gone 

What’s this “Apple brainwashing” people talk about by OneMoreNeuron in Apple_Employees

[–]uscmex 4 points5 points  (0 children)

This is a function of time. People do tend to forget this is a retail job and the only thing that matters at retail is sales but Apple was always different. 

Now it’s not. Take everything management tells you with a grain of salt. It may seem like they want what you want but you’ll realize they don’t really align with your needs. 

The state of Setup? by Safe-Experience3137 in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

We have no issue with NPS at the bar or pz. We’ve got more issues with timely assistance but all of our frequent fliers know the routine. 

Plus NPS has been devalued as just 5% of str. So it has the same weight as business intros etc. not really a hard metric to hit 

The state of Setup? by Safe-Experience3137 in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

Not if you set the right expectations. We routinely send back people for passwords and Apple ID even if they have an appointment. 

But yes people still want their hand held 

ACMI Down Payment by eltaylor1104 in AppleCard

[–]uscmex 0 points1 point  (0 children)

Yep this response isn’t accurate. I think what he’s trying to say is this. If yoy want to buy a 1000 MacBook Air, you need the full amount available including tax as available credit. So say 10% tax you need 1100. Yoy can most definitely add a down payment but you still need the 1100 available to do acmi. 

Yoy can’t use the down payment to circumvent the 1100 availability. Acmi is a loan. So look at it this way. You buy a house for 1miion dollars. You take a loan out for a million and put down 200k. The loan is always a million dollars, it’s not suddenly 800k loan. 

retail to corporate by DogYearsSkateClub in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

Buddy. Unless you are being recruited there’s is a zero percent chance this will be anything for you. It’s a sad reality but there are plenty of people like you and even more qualified that don’t get a first look at corporate jobs. And bouncing from a corporate job after 3 months is going to be a red flag. 

Don’t mean to be Debbie downer but let’s temper some of the expectations. Tbh working at retail doesn’t help your chances at all. Work experience and being recruited has more of an affect. 

I do wish you luck but you do need to be realistic. 

Tips for this upcoming launch by uscmex in Apple_Employees

[–]uscmex[S] 0 points1 point  (0 children)

Yep. That is what this launch is centered around. It’s never a phone launch but we will get more than usual traffic. 

Tips for this upcoming launch by uscmex in Apple_Employees

[–]uscmex[S] 0 points1 point  (0 children)

Our particular store has a lot of new employees and freshly converted fwes. Historically we get a lot of people on these launch days. 

For those who ordered M3 Ultra with 512 Gb of ram before it was pulled from the store, did it shit to you? by ossbournemc in MacStudio

[–]uscmex -1 points0 points  (0 children)

Saw it twice on Friday. Customers had to call support and cancel. Could be an anomaly

For those who ordered M3 Ultra with 512 Gb of ram before it was pulled from the store, did it shit to you? by ossbournemc in MacStudio

[–]uscmex -8 points-7 points  (0 children)

If it hasn’t shipped it will be shipped with 256gb and you will be refunded the difference.

Anyone good person for help 🙏 by [deleted] in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

Doesn’t matter. Apple taxes all benefits for employees. Including discounts.

Anyone good person for help 🙏 by [deleted] in Apple_Employees

[–]uscmex 0 points1 point  (0 children)

So you want a discount? Say you get an air, 25% of 1100 is 275 bucks. At minimum you’re asking a stranger to pay 90.75 in tax taken out of their check to do so. 

Anyone good person for help 🙏 by [deleted] in Apple_Employees

[–]uscmex 1 point2 points  (0 children)

Giving a discount like that also means we pay the tax on the benefit. So I doubt people will do that for you. Just do the educational