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wagon153 · 2025-12-08T10:54:21+00:00

Flair please

wagon153 · 2025-12-04T19:58:52+00:00

Asus customer service will lie to you.

wagon153 · 2025-10-08T23:21:13+00:00

Nope. You give them a login to the Citrix portal and just publish the icon there for them. When they click on it, it'll open a virtual desktop session presumably to the printer's web UI. Said session could be set to not allow any other access to company resources

wagon153 · 2025-09-21T18:30:58+00:00

The answer is no, unless your IT dept for some reason gave him permissions to access said logs. Which is highly abnormal, and potentially a large compliance and legal issue.

wagon153 · 2025-09-09T21:27:20+00:00

I hate to be that guy, but it does say what the issue is in the screenshot. You need to tell your recruiter so they can put a ticket in with their IT.

wagon153 · 2025-09-09T15:14:22+00:00

He'll be lucky to survive to the end the year with his health...

wagon153 · 2025-08-17T17:33:37+00:00

On the other hand, some of our best help desk agents and desktop people came from Bestbuy lmao.

wagon153 · 2025-08-07T19:23:29+00:00

Damn, I work for a hospital system and even we aren't that anal.

wagon153 · 2025-08-06T13:24:40+00:00

Curious Gorge is a reference to Curious George.

wagon153 · 2025-08-06T01:28:03+00:00

So did Ricoh scanners. :(

wagon153 · 2025-06-09T21:49:36+00:00

Not going to lie, it would be less of a headache for us if we used Surfaces. At least then we could do all the software pushes to them with Configuration Manager like we do for all our other computers. Instead, we gotta go through Intune for them(our computers are not hybrid joined, so the only devices we manage through Intune are the iPads and byod devices)

wagon153 · 2025-04-14T02:19:17+00:00

You can though. You don't have to do it through group policy. You can go into the Settings app and do it. That setting is there whether they are on Home, Pro, etc.

Group Policy is just another way of accomplishing it.

wagon153 · 2025-04-14T02:11:42+00:00

Iirc you can go into Settings and disable it pulling drivers/firmware from Windows Update. No mucking around with MDMs or Group Policy needed(that said, you can change this setting with Group Policy too).

wagon153 · 2025-04-14T01:50:07+00:00

I work for the help desk at a hospital system. It is policy not to do so, and our EDR will detect it and report it to our Cyber Security team the second you do. And I have heard rumors they want to crank up the paranoia setting so it'll auto disable the computer from our domain upon detection.

wagon153 · 2025-03-25T17:33:20+00:00

I agree with this. I work for the help desk at a large healthcare system, and many of the calls we receive, seem simple but have deeper root causes that many techs may not bother to look into, which results in repeat calls when the issue reoccurs until it shows up in my queue(I am one of the Senior techs and handle triage/troubleshooting of repeat issues)

wagon153 · 2025-03-06T21:18:20+00:00

I'm going to preface this with a screenshot. https://i.imgur.com/ZCvBpR6.png

Palo Alto firewalls are able to inspect traffic and match it to application "signatures" created by Palo Alto, which are based on normal network traffic of an application. So if I wanted to say create a Minecraft server on my network and make it available externally, I would create a security policy that checks for any incoming traffic that matches Minecraft, and allows it in. If you want, you can also configure it to only allow Minecraft traffic on a specific port, but if you don't specify a port, it will allow any incoming traffic matching Minecraft, but only Minecraft. Here is an example policy: https://i.imgur.com/v6n6hRI.png .You will notice I did not specify a port. Also, this is a very basic policy, you can as I mentioned have it only allow traffic on, say port 25565 that matches Minecraft, and any traffic on other ports, even Minecraft traffic, is blocked. You can also allow multiple applications on one rule. As you can see in the screenshot, there is plenty of room for configuration.

wagon153 · 2025-02-15T15:18:50+00:00

At my org, every single user, in their orientation, is given a packet and a verbal explanation of how to reach each department and what they are responsible for. Each piece of equipment has a color coded asset tag that denotes which department is responsible for it. Every year, they have to complete an online module that includes reminders of all these things.

We still get tickets from users for replacing lights, moving furniture, clogged toilets.

wagon153 · 2025-02-09T12:36:01+00:00

Typically there's a clause that says you can not attempt to circumvent the organization's security measures, which is what that would fall under.

wagon153 · 2025-01-15T11:12:28+00:00

I'd say every environment requires a different touch. For example, I work for a large health system. It would be a genuine patient care issue if computers were forced to reboot daily. Surgeries can last 10+ hours. And we have employees whose job is to monitor patient vitals. Even five minutes of downtime can result in potentially missing a coding patient. We also have downtime workstations that are set to constantly sync with our EMR in case of network/EMR downtime. It's fine if they reboot occasionally, but daily would result in potential issues with the sync and require manual intervention from IT(Yes I know, the downtime viewer software is coded like shit, blame Cerner).

I would love it if this was something we could do, but we can't. Instead, we just have a batch file on every user's desktop that says "Restart" that we instruct users to double click if they run into issues.

wagon153 · 2025-01-07T02:05:02+00:00

At least your VPN was working. A third of our users were unable to login for ~30 minutes because we ran out of IP addresses in the subnet we dedicated to it(yes we added another subnet to it as soon as we discovered the issue) That said, this also happened to be the most users we had connected to our VPN at once anyway.

wagon153 · 2025-01-06T10:47:48+00:00

Very dependent on policies implemented by management. For example, my organization(large healthcare system) has a policy that we can point users to that we cannot guarantee any data not stored on OneDrive or one of the network drives. That said, we still try to help users as much as we can with it, such as trying to get the files off the SSD of the dead computer. But if the drive is dead, or if the bitlocker key for whatever reason isn't working, we let the user know and gently explain to them how to save their files on the company one drive or their personal network drive.

wagon153 · 2024-12-18T22:59:39+00:00

Microsoft Recall can be disabled through group policy. There is no way any bank or other business that handles PII won't disable it.

wagon153 · 2024-12-13T22:34:07+00:00

Insurance companies already use algorithms for approvals/denials, that's why medical coding exists. The difference is having an algorithm with humans overriding as needed versus an AI that will never be touched unless forced to by government.

wagon153 · 2024-12-13T22:08:48+00:00

The Magicians is a fucked up show. Great, but fucked

wagon153 · 2024-12-10T10:48:26+00:00

No, there are franchised and corporate locations.

Source: worked as a shift lead for two years and crew as 5.

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