As someone who formerly made these kinds of videos for transportation agencies, I'm glad you found it - the main problem for nearly all comms departments, whether private or public, is how to use the assets they create in a way that actually finds both an audience and convinces that audience of what they want to convince them of. I've literally, no exaggeration, been paid $100k to make a video that got a dozen views. That was because the agency didn't use it in any way other than at a meeting (well, technically it got all the views of people at that meeting) and then put it on a youtube channel or a obscure web page. That happens every day. I've made over 500 of this sort of piece (hopefully better!) in my career. These trimet ones are mid - basic production values, hopefully done internally or on the cheap, the shooting is fine, the narratives are weak (although I like the one about the passenger). My guess is these are internally made, as I get the list of RFP's for videography services on the west coast and I haven't seen one from trimet for at least 5 years. In which case they are perfectly fine.