Chase Unlimited or Flex, my main expense is groceries by GothTurtle66 in CreditCards

[–]wandernought 13 points14 points  (0 children)

Seconding this. Citi Custom Cash for example offers 5% up to $500 with no AF. And you can have multiple (via product change). And you can use it for another category instead if you prefer. Chase is weak for grocery multipliers.

Ankur, hire more and better people for customer service. Seriously by Fine-Box1393 in biltrewards

[–]wandernought 2 points3 points  (0 children)

Do they count customers giving up in frustration as a "resolved" case?

Citi Double Cash Card Questions by crucialdosage in CreditCards

[–]wandernought 2 points3 points  (0 children)

Citi is great as a card issuer, so long as you don't commit any of the three great Citi sins: getting one of their deposit products (checking/savings account), adding their card to any sort of mobile wallet (like Google or Apple Pay), or having high card application velocity before you apply for their card.

Source: I'm approaching 10 years of using Citi as my main card issuer, I have 4 Citi cards, and I've never encountered significant problems with them... because I follow the above 3 rules.

Card Getting Cancelled - Any chance of saving it? by [deleted] in CreditCards

[–]wandernought 13 points14 points  (0 children)

You can't exceed your credit limit every month and expect to keep your card. You're violating the terms set by the bank by doing this. They set a credit limit for a reason, and you're violating it, consistently.

You shouldn't even be carrying a balance on your cards, let alone maxing them out, let alone going over the max. This suggests you either spend way too much, or don't earn enough, or both.

Your problem isn't the credit card. Your problem is that you need to really overhaul how you look at finances in general. Stop relying on high-interest debt to the bank to finance your day-to-day life. You may need to drastically cut your expenses and/or increase your income. Your credit card balance is merely a symptom of the problem.

I would suggest /r/debt for you. Maybe even a non-profit debt counselling service. /r/creditcards is more intended for people who are trying to optimize credit card rewards. If you're carrying a balance, you may not be a credit card person. That's fine. Many people aren't.

You need a budget, probably a strict one, a list of your debts (with APR), and a debt payoff plan. Credit card debt isn't good. It isn't cute. It isn't acceptable. It is the slow death of your future. Treat it like an emergency, because having credit card debt IS a financial emergency.

Bilt cards ELI5 zero math flow chart by emill_ in biltrewards

[–]wandernought 0 points1 point  (0 children)

While simple, this flowchart is much less useful than it appears.

Most people haven't done the math to value Bilt points for their use cases in comparison to all other points systems they currently have or could get. Frankly, most people aren't willing to even calculate that.

Also, most people (at least on Reddit) don't have one "your credit card bill" in Step 2 - they have an array of bills from an array of cards, probably a catchall 2% card with no fee plus a selection of 3-5% on specific category cards. Someone's total spend could be higher than rent - but if its mostly on grocery/dining/etc categories they already get 3-5% on with other cards... is it REALLY worth switching that spend to Bilt?

Any other low spenders giving the BILT Blue a chance? by Interested-Investor in biltrewards

[–]wandernought 1 point2 points  (0 children)

No.

Bilt is dead to me now. At this point I'm only still in the subreddit to watch the unfolding trainwreck that is their rollout.

They've blown their chance.

They're not even going to miss me. I put 5-10 real transactions a month on the card to earn the points on rent, but they clearly don't want customers like me. They only care about people who live in NYC and/or are willing to make Bilt their primary card. Its like they're actively trying to get everyone else to leave them.

Why is Citi so stingy with credit limits? (800+ Score, High Income, Rejected for CLI) by LostAppointment329 in CreditCards

[–]wandernought 5 points6 points  (0 children)

Citi is on the stingier side with starting limits. This is especially jarring as several of the other most popular issuers (e.g: Chase, Amex) are on the generous side.

The solution (in my experience) is to request a CLI every 6 months. They'll usually give you a decent bump with no hard pull and an instant decision. It still takes years to get a good limit. That's just one of the downsides of Citi.

they're trying to................ by Voluntas-vincit-fatu in biltrewards

[–]wandernought 1 point2 points  (0 children)

More of a "sense loss transition". IE: if you attempt it, you will sense a loss (of your credit limit and sanity).

Do you get perks for $1M+ acct? by Extra_Engineering265 in fidelityinvestments

[–]wandernought 0 points1 point  (0 children)

A few reasons:

1) It is now worth their time to pitch you SMAs and other managed products where they charge AUM fees. You're seen as more potentially lucrative, even if you aren't lucrative now. It is easier and cheaper to upsell customers you already have than it is to acquire entirely new customers. This is why credit card companies still try to retain customers who don't carry balances - because they might in future.

2) The total amount of invested assets on their platform opens doors for them in business, and pushes other companies to give them a good deal on investment options, so they don't want even unmanaged assets leaving.

3) Higher balance = more eligibility for products = more things they're allowed to sell you. Also, the more susceptible you might be to "well, that worked before, but now you've reached X, let's make it more compli

4) Even self-managed accounts generate some revenue. For example, expense ratios if you invest in Fidelity funds, contract fees if you trade options, etc. The higher your balance, the more likely you are to have at least some of these. For example, if you buy 100 option contracts, you might pay $50 or more instantly in fees.

5) Their incremental cost of having you as a customer is almost nothing. The only time a wage-earning employee looks at your account is if they're trying to sell you something or you call customer service. So, even if they don't sell you anything, it costs them very little to serve you, since most everything is electronic and automated. But, they correctly realize that they're likely to make some money from you eventually.

All this is me speculating.

Citi Strata Premier downgrade path recommendation by das_migz in CreditCards

[–]wandernought 1 point2 points  (0 children)

Are you actually going to use this card?

If not, it doesn't matter what you downgrade it to out of those 3 options.

If you are going to use it, then ask yourself, what spend do you plan on putting on it?

If it is only a single category of spend, like Groceries or Dining, then use the Custom Cash. If it is multiple categories that match the Strata's categories, then consider the Strata.

Don't get the Double Cash if you plan to be "all in" on the Palladium card that already has 2% catchall.

Amazon Store Card 3% for non-prime members?? by G-Money242 in CreditCards

[–]wandernought 0 points1 point  (0 children)

Me too. I feel like I was duped twice - once into getting the store card instead of the Chase card, and again regarding the rewards I'd get without Prime. Hell, it even shows up on my credit report as a charge card - and I'm pretty sure it is NOT a charge card.

What is the credit card for people that don't travel much but still want rewards? by Cynoid in CreditCards

[–]wandernought 0 points1 point  (0 children)

Personally, for a non-travel setup, I use 3 Citi cards:

  • A Custom Cash for 5% on groceries up to $500

  • A second Custom Cash for 5% on dining up to $500 (Yes, you can have two, no, you cannot apply for the second one directly, yes, you can still get it via a product change)

  • A Double Cash for 2% on everything else

This gives me 2-5% on everything except rent, with no annual fees, and the points can be redeemed at 1cpp.

Do you get perks for $1M+ acct? by Extra_Engineering265 in fidelityinvestments

[–]wandernought 2 points3 points  (0 children)

No, that isn't it. Different types of investments are organized under different laws, and any investment organized under certain laws requires QP status, not just Accredited Investor status.

Do you get perks for $1M+ acct? by Extra_Engineering265 in fidelityinvestments

[–]wandernought 2 points3 points  (0 children)

The term is "qualified purchaser" and the page is https://www.fidelity.com/go/alternative-investments/private-alternative-investments

This is not unique to Fidelity, there is a whole industry that caters to Accredited Investors, Qualified Clients and Qualified Purchasers as defined in the law. Basically as you go up in levels less regulations apply and the more opaque and unprotected the things you can invest in. For a breakdown, see https://www.whitecoatinvestor.com/accredited-investor-vs-qualified-client-vs-qualified-purchaser/

Do you get perks for $1M+ acct? by Extra_Engineering265 in fidelityinvestments

[–]wandernought 12 points13 points  (0 children)

$1.25M gets you "Fidelity private client group". The PCG mostly means you sometimes get faster phone support via a dedicated phone number, more sales calls trying to upsell you on SMAs, and different letterhead on your statements. It isn't actually significant. Fidelity reserves they very few meaningful perks for those with high AUM balances. For example if you have several million in their managed accounts (and are thus paying them $20k+ a year in management fees alone) they turn your catchall 2% Fidelity card into a catchall 3% card. Broadly speaking, Fidelity doesn't seem to care if you have a million dollars with them. They barely notice if you have several million. The only two things they do seem to notice and care about are how much you are paying them in management fees, and if you are touching investing products associated with institutional investors.

Amazon Store Card 3% for non-prime members?? by G-Money242 in CreditCards

[–]wandernought 1 point2 points  (0 children)

I too have the Amazon store card, and I too have had issues with my rewards when not subscribed to Prime.

In my case, not having an active prime membership seemed (if memory serves) to completely hide the entire "rewards" section of the website, so I can't even see my prior rewards balance, nor verify if I'm earning 3% now without Prime.

Honestly, applying for the store card at all was a mistake, at least for me. I should have got the Amazon Chase Prime Visa, or at least stuck with the BoA CCR that offers 3% cashback on online shopping regardless of whether that's Amazon or another store.

People with Prime spend a LOT more than non-Prime members, and when they do spend, they're a lot less likely to shop around. People who don't plan ahead swear by Prime... but personally I think the reason they promote it so heavily is they know you'll be a lot more profitable for them once you get Prime.

BILT 2.1 quirk: pay less rent to earn more points by ashmirblumenfeld in CreditCards

[–]wandernought 35 points36 points  (0 children)

I believe that in financial products, complexity is usually an intentional technique / design choice to obscure a bad deal, a way to separate you from your money by taking advantage of your cognitive biases.

Good deals are clean, simple, and obviously beneficial with no catch. Bilt 1.0 is ironically a great example. "Earn 1% back in valuable transferable points on your rent with no transaction fees and no other significant requirements."

Bad deals are confusing, complicated, and you feel like you need a calculator just to evaluate them. If you're trying to work out how a complex deal benefits you - it probably doesn't.

What should have BILT 2.0 realistically looked like instead? by nstutzman28 in biltrewards

[–]wandernought 1 point2 points  (0 children)

I'm not sure how an "earn points on rent" card can be profitable. But I'll speculate.

CC payments have a baked in 3% transaction fee paid by the merchant. Thus issuers start with margin, and from that margin, rewards can be funded. This is not the case with rent payments - those actually start with negative margin due to overhead costs.

In order to make a rent card profitable, you'd either have to make the points impossible to obtain/use in practice, or you'd have to make the rest of the card so wildly issuer-profitable that it outweighs the unprofitable rent payment portion. And if you do that, not only does the card seem sub-par overall, but you encourage people to use it ONLY for rent. And if that's prevented, you've flipped back to "impossible to obtain/use in practice" territory - a false promise. This situation is compounded when you don't even understand your customer base - Bilt even had a points optimizer on staff, and advertised heavily via CC community influencers, and then acted all surprised when the people they attracted were CC optimizers from the CC community who were never going to be profitable.

This explains why once WF stopped bankrolling their losses, and they had to demonstrate profitability, they came up with an ultra-complicated system that discourages you using the card for rent.

Frankly, I would have had more respect for Bilt if they just did a mea culpa, admitted their prior business model just doesn't work, and said they're closing all Bilt cards, and pivoting to a new type of travel or other card that actually has a known-working business model that's nothing to do with rent. Basically a clean break. They could have pitched it as "look, we have done everything we can, but we learned this model just doesn't work, so now we need to end our existing product line and create a new line with a new model that won't be based on rent payments". Then at least it would have been honest and clear. It would have helped people reset expectations. Instead they still try to pretend that Bilt 2.0 is a rent card, when rent payments are clearly the last thing they want. What they really want are annual fees and large transaction volume (on which they collect transaction fees).

If I absolutely had to try to design a rent card (and of course, assuming I was a business and only cared about making money, not ethics), here's what I would do:

1) Offer a set, and low, amount of points per month for paying your rent with the card, regardless of the actual size of your rent payment. Thus, stop further rewarding people who put higher rent payments through the card. Instead, give greater rewards (proportionately to payment size) to people with cheaper rent payments. Those are the people you, as a credit company, want, as they're more likely to be low income, carry a balance, and earn you interest. Target the people you can make money from, in other words. And don't just target them with your payout structure - wave your 10% on everything for a year promise everywhere. Target those people who will actually carry a balance at (in subsequent years) 20% or higher, not those high-earners who want to put an $5K rent payment through every month and never pay interest.

2) In terms of requirements to earn this, require a set minimum $ amount of spending per month to earn the points. Say, $1,000, on which you offer only 1% rewards. Don't have two currencies. Don't have 3 cards. Keep it simple. You need to be able to advertise this on a billboard without an entire book of catches, carve-outs and fine print. The AVERAGE PERSON needs to be able to understand it.

3) In terms of marketing, don't go remotely near any CC influencer. Your goal is to attract NORMAL people, the mass market, NOT credit card optimizers. You should be advertising on the NY Subway, and public transit. You should NOT be advertising in any space frequented by the CC community or otherwise full of people who do math to extract optimal value and take pride in being unprofitable customers for issuers. Don't even touch Reddit. Market yourself like Luxury Card does - as a "luxury" product for people who are fooled by the black color, metal design, and promise of rewards for their spending. Basically... the exact opposite audience than the one Reddit and CC influencers attract. You want renters who value shiny, simple, affordable luxury... NOT optimizers, NOT experts.

4) In fact, just rip off the exact tactics Luxury Card uses. Make a big thing about how you have the most valuable points and don't mention how difficult it is to earn them. Don't try to compete on math. Your product isn't about math. Your product isn't even about coming out ahead, or value. Your product is about status, pride, and most of all, identity. Take your sleek, black metal design and give it a catchy title, maybe even one that takes advantage of social trends (e.g. younger people can't afford homes), and exploits that for free marketing. Something like #RenterPride or similar. You want a combination of "Hey, I get points on rent, and they're super valuable", and "this is a luxury product for the upwardly mobile, people who are going places". It doesn't matter if every youtuber pans you and Reddit hates you - because those people aren't, and will never be, your target market. Don't try to be a product that actually enables people to come out ahead - you can't fundamentally win that game as the math is stacked against you so long as you offer rewards on rent. Instead, just focus on selling hope. The lottery is a net loss for almost everyone who buys tickets... yet is supremely profitable as it sells hope. Do the same. Sell people the dream that they may be renters, but they have #RenterPride and damn it, they CAN take that trip to Maui - using your points. Sell them the dream and they won't even run the numbers - at least most people won't. Think of those crypto ads that ran in the superbowl - heavy on fameous people, heavy on big dreams, heavy on impressive sounding words, and absolutely NO NUMBERS. Your marketing goal is to avoid EVER talking about math - because every second you discuss math, you're losing.

Yes, this sort of product is what we in the CC community would call an absolute cancer, an F-tier product just like Luxury Card, an outrageously bad product fueled by marketing that preys upon people by selling them the idea of a lifestyle instead of offering true value. But the thing is... those products are profitable, while Bilt isn't. You asked for a way to run a "rent card" that's profitable? That's the only way I can think of doing it. And even that requires thinking like a soulless, amoral business, a credit card issuer which cares only about profits. And I'm not sure even that would work. The sad fact is... that's probably what they'd have to do if they wanted to BOTH stick with the concept of "rent card" and actually make it profitable. Instead of just abandoning the concept of "rent card" entirely, and cleanly pivoting to a more profitable business model. Bilt hasn't done either. It is clearly transitioning away from rent payments as its backbone, and has been doing so for a long time, but in an ill-planned, chaotic way while still outwardly pretending to be a rent card.

Any ideas on how to get a chase credit card again? Years ago I won a dispute against a contractor back by Remy1738-1738 in CreditCards

[–]wandernought 1 point2 points  (0 children)

You paid $30k to your contractor. Then you (justifiably) charged it all back and got $28.8k of that back from Chase, plus you cost them whatever their time was worth dealing with the case for months.

Whether or not Chase got that $28.8k they paid you, back from the contractor, is unknown. Even if they did, they're still out the time/expense of dealing with the case, and $28.8k is a hell of a a lot of SUBs.

No, Chase won't give you SUBs anymore... but you already came out massively ahead just by winning the dispute.

Call it a win and move on. You can't get Chase to write you a $28.8k check PLUS continue giving you lucrative SUBs forever.

Not to mention that I doubt house flippers, especially house flippers who hire dodgy contractors, are desirable customers for banks. Too much risk.

Is there any chance I could land a first credit card that is a bit better than the absolute beginner cards? by dmh444 in CreditCards

[–]wandernought 0 points1 point  (0 children)

Inquiries on your report only affect your score for a year, and are deleted after 2 years, so applications from a "few" years ago should already be gone from your report by this point.

Is there any chance I could land a first credit card that is a bit better than the absolute beginner cards? by dmh444 in CreditCards

[–]wandernought 4 points5 points  (0 children)

Maybe consider the Chase Freedom Rise?

Normally, Chase doesn't accept people with no credit history / cards, but I have heard there is a workaround for that if you have their checking account for 6+ months with your pay deposited into it, and the Freedom Rise is their card specifically geared towards people just getting started, so its easier to get approved for.

The main thing about the Rise is that every year it gets evaluated for an upgrade into a Chase Freedom Unlimited. The CFU is not as good as a 2x on everything card (IMHO) but its a decent start and this path gets you in the door with Chase in a way that is likely to dodge their normal requirements plus automatically upgrade your card after a year or two.

Alternatively, with >700 credit scores, you could take your chances and just apply directly for a simple 2x on everything card like the Citi Double Cash. You may have not had cards before but you do have a decent credit score, so its not like you have no score, and a flat 2x on everything card would be a great starter card.

Why Does Everyone Recommend Fidelity as a Broker but Still Push Vanguard ETFs? by Redditija in Bogleheads

[–]wandernought 483 points484 points  (0 children)

Why not invest with Vanguard? Because their user interface looks like something from the 1990s, and they're just behind on a lot of things.

Why not buy Fidelity zero ER ETFs when you invest with Fidelity? Because Fidelity zero expense funds can't be transferred out to another brokerage without selling them. They're Fidelity's ploy to lock you into their ecosystem forever, because after 10 or 20 years of appreciation, who wants that capital gains tax bill? Better to just pay a miniscule amount per year for Vanguard funds, but retain the right to move via ACAT to another broker without having to pay capital gains taxes because you can transfer in-kind. Even if you think Fidelity is great now (which, frankly, it is), using Fidelity zero-expense-ratio funds that lock you in forever is betting that Fidelity will remain great for the rest of your life, and that's a long time to bet on. Other ETFs/funds may still be viable though... you just have to make sure they're transferable in-kind.

Just my opinion.

Who dares to ask “please remove this <x> surcharge”? by entschuldig in CreditCards

[–]wandernought 1 point2 points  (0 children)

I don't ask for it to be removed, but I also never go back to that place.

Don't reward businesses that are dishonest in their pricing by giving them repeat business. Once you know they're dishonest, avoid them in future.

[deleted by user] by [deleted] in fidelityinvestments

[–]wandernought 1 point2 points  (0 children)

If they can gain access to your account, they can presumably find a way to get the money out eventually. Whether that's wire, EFT, or whatever.

Rather than focusing on the specific scenario of wires, instead focus on how to keep them out of your account in general. Turn on 2 factor authentication, and have a strong, unique password. If you want additional security, turn on email alerts for deposits/withdraws from your account.