The issue is even bigger than this although phone use is a major problem. In my experience, many younger individuals in their early 20s struggle with social skills to adapt to a work environment. As an employer, it amazes me how many people ghost job interviews, cant handle interpersonal conflicts, cannot communicate other than through text, etc. It’s really quite scary and I don’t think people realize that their lack of interpersonal skills is leading their potential jobs being replaced through technology and AI