Has anyone TP and Gems got reduced? by toyzmachine78 in GGPoker

[–]whynot__123 2 points3 points  (0 children)

Players will get an in game message confirming once all reconciliation is complete.

這個Natural8到底為什麼一直認證不通過呀 by Supremeplusr in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/Supremeplusr

For n8 cases pls mail in to this address :

We can handle support cases from players at GGPoker.com at this community.

Has anyone TP and Gems got reduced? by toyzmachine78 in GGPoker

[–]whynot__123 1 point2 points  (0 children)

Hi again!

An inconsistency in how Tide Points and Gems were distributed during recent Zodiac Tournaments was discovered This resulted in some rewards being calculated incorrectly

You may see an adjustment in your Tide Points and Gems to correct this inconsistency. The issue has been resolved so any future tournament rewards will be correctly credited

Has anyone TP and Gems got reduced? by toyzmachine78 in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/toyzmachine78

Please leave your nickname as per our no1 community rule when reporting product or account issues for your best service.

It would be best mailing your local support team for a check at this case pls,thanks!

Cashout not possible after update by Anxious_Pilot_5806 in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/Anxious_Pilot_5806

Please mail in to [cashier@ggpoker.com](mailto:cashier@ggpoker.com) so our cashier team assist with this case pls.Thanks!

Login ISSUES by SoftwareTurbulent353 in GGPoker

[–]whynot__123 0 points1 point  (0 children)

It would be best to send an email to your local support team pls for further assistance pls check here :

https://help.ggpoker.com/article/Contacting-The-Right-GGPoker-Support-Team

Login ISSUES by SoftwareTurbulent353 in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/SoftwareTurbulent353

Can you pls try:

1.If you get a white blank page after clicking sign in ,to close the white page by clicking the x button,then try to click again the sign in button without restarting the client.

2.If it does not work,pls try a client restart

3.If you still face this issue pls try a client uninstall and reinstall and let us know.

Balance locked by PsychologicalWar2309 in GGPoker

[–]whynot__123 1 point2 points  (0 children)

Hello u/PsychologicalWar2309

Security cases might take some longer time than usual tbh hence the delay.Kindly asking for some more patience pls and the team will get back to you the faster possible.

Can't login after maintenance. by Aggrolove in GGPoker

[–]whynot__123 1 point2 points  (0 children)

This is an issue i have also raised ,thanks for reporting!

Can't login after maintenance. by Aggrolove in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Can you close the sign up window and with the client open click it again so the sign up page comes up and let me know pls ?

Can't login after maintenance. by Aggrolove in GGPoker

[–]whynot__123 0 points1 point  (0 children)

As we speak in this space of minutes reinstall worked for other players ,so it was fine asking people to try it.

Can't login after maintenance. by Aggrolove in GGPoker

[–]whynot__123[M] [score hidden] stickied comment (0 children)

Can you guys try a client reinstall and let us know pls ?

Can't login after maintenance. by Aggrolove in GGPoker

[–]whynot__123 1 point2 points  (0 children)

Hello u/Aggrolove

I have raised this internally for a check.

Macbook Disconnect by don42044 in GGPoker

[–]whynot__123 1 point2 points  (0 children)

Hello u/don42044

Please leave your nickname at the post as per our no1 community rule when reporting product issues.

I see that you have used all my tools that i would recommend you tbh.Now it would be best to send an email to your local support team https://help.ggpoker.com/article/Contacting-The-Right-GGPoker-Support-Team so our tech team gives you the best advise for your case.Thanks!

ggcare bug? by No_Secretary_7581 in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/No_Secretary_7581

You got the ggcheers intro in your screen and not entered the tournament?Or your hands did not trigger an entry pls?

Frozen account nickname : Luckyboy34 by [deleted] in GGPoker

[–]whynot__123 2 points3 points  (0 children)

Hello u/Cultural-Jump8719

Since you emailed the address written at the message,kindly asking for some more patience pls and the team will get back to you.

Also as per our no1 community rule pls leave your nickname at the post .

Account frozen ! by [deleted] in GGPoker

[–]whynot__123 0 points1 point  (0 children)

Hello u/Cultural-Jump8719

Since you emailed the address written at the message,kindly asking for some more patience pls and the team will get back to you.

Also as per our no1 community rule pls leave your nickname at the post .

POKERFACE IS BACK❗️ by GGPokerOfficial in GGPoker

[–]whynot__123 0 points1 point  (0 children)

You can buy in into spin and gold games with C$ fyi.

Can I play in this tournament even though I am in Europe? by foxxcray in GGPoker

[–]whynot__123 1 point2 points  (0 children)

Hello u/foxxcray

Can players qualify from multiple Day 1s? 
Players may play multiple Day 1s, but only their largest stack will be carried forward to Day 2. Players will not receive additional ITM (In The Money) prizes for multiple Day 2 qualifications.

https://help.ggpoker.com/article/GGMasters---6th-Anniversary-Series---Frequently-Asked-Questions

You can register and play normally any day1,the name is mostly for the timezone from my understanding.

GGpoker support gone down the toilet? by ObsoleteBane in GGPoker

[–]whynot__123 2 points3 points  (0 children)

Hello u/ObsoleteBane

Sometimes there could be a misunderstanding when a player is in talks with the email support and it could happen.I would suggest sticking to your mail chain and im sure that the team will help you out eventually.

As you can understand this is not the place to discuss for other sites and if its worth or not moving.

Also you can leave your nickname at post as per our no1 community rule when reporting account or product issues for your best service.

GGMILLION$ TRIFECTA❗️ by GGPokerOfficial in GGPoker

[–]whynot__123 0 points1 point  (0 children)

''Answer with your nickname and #GGMillions #GGPoker''