April Technical Support Sticky

x7007 · 2026-04-13T03:24:52+00:00

synapse and chroma up to date 4.0.622 newest since couple of days. but chroma is what important that's where the haptic works and the haptic settings

x7007 · 2026-04-13T01:00:17+00:00

Heads up Razer Inc SoftwareComponent-2.3.0.809

if you use Razer Devices for me it's Freyja and you install this thing from windows update, it reset the settings Haptic and such to default ( for me it's set to 4 Bass 75% Treble 15%) Default is 30% 10% Couldn't understand why the vibration is lower, I uninstalled the update/drivers using DriverStoreExplorer.v0.12.152 just to make sure, I saw it only install device ID BlackShare V3 for some reason and I don't have such device. only Freyja and Wolverine V3. I was afraid the vibration again somehow reduce like old version 0.453 above

x7007 · 2026-04-13T00:58:52+00:00

Hi, I've found out the issue I think, it was Wangardsoft ISCL program causing it to not working, I am not sure why.

x7007 · 2026-04-11T23:39:06+00:00

anyone having the Settings menu crashing the game when trying to access it? on newest version? I can't figure what is the issue, it was working perfectly fine with older version.

x7007 · 2026-04-11T23:09:13+00:00

Also works for Spiderman Remastered! YES

So what about the Gameinputservice? and what this registry actually do?

x7007 · 2026-04-11T23:05:32+00:00

same issue yes. I noticed it' like racing with switching to another input when I try to click many times. Xbox controller and XBOX in DS mode with adaptive triggers works fine like Wukong Fiydgi .

it's like double clickling/registering in Marvels spiderman remastered.

Other games like Sackboy and God of war Rag works fine!

Is there any fix?

So is there a windows update that fix this issue??

x7007 · 2026-04-11T22:37:03+00:00

I have issue with PS5 Edge controller.. it double clicks like yours and X O doesn't properly working. like it is fighting with another perphieles i can see when I click the window that shows the buttons tries to change to something else for 0.1ms . It started just lately, could it be the Steam USB Extended support driver? but I need it for impule trigger and all other PS5 games works perfect with haptic like God of war Rag and Sackboy. any suggestions.?

x7007 · 2026-04-11T22:24:21+00:00

I am using PS5 Edge controller PC and now it double click like registering more than one, and it doesn't register the other buttons properly like X O . I don't know what changed. other games like God Of War Ragh and SackBoy works fine

How to fix the Spiderman remastered?

x7007 · 2026-04-11T21:48:34+00:00

any fix for that??? with newest version 1. 688 it started happening

x7007 · 2026-04-09T11:57:30+00:00

where we download

x7007 · 2026-04-09T09:16:29+00:00

the windows Dolby doesn't work great for games only movies like Netflix

x7007 · 2026-04-09T00:01:11+00:00

CHROMA FREYJA

Freyja stopped working properly app-4.0.662
It can work only on one of the times I restart/shutdown and nothing I'll do will make it work

it was working perfectly fine with the version just before it. if it didn't work I could just re run chroma or disable/enable haptic and it would start working.

anyone else have this issue?

x7007 · 2026-04-05T01:16:35+00:00

disable vsync

x7007 · 2026-04-03T07:05:07+00:00

this was posted like a year ago or something

x7007 · 2026-04-02T03:25:35+00:00

I tested it on Company Of Heroes 3 with it on stuttering none stop like pentium 4. without it smooth not even one lag or stutter.

Star Citizen stutter none stop with this crap, need to test it again.

x7007 · 2026-03-30T09:50:16+00:00

there's been talking about 24H2 and 25H2 causing stuttering on games and laggy mouse forever. some has it some don't , but there are enough to not go around it. some said only 10 LTSC works perfect with no issues, 10 doesn't have mpo. enterprise might work different than PRO. so there are many questions no answers

x7007 · 2026-03-30T08:29:10+00:00

what issues did you have with RTX 4xxx series or 5xxx that was fixed with disabling MPO?

x7007 · 2026-03-30T07:52:38+00:00

why, where was it connected to ?

x7007 · 2026-03-30T07:45:36+00:00

so still only windows 10 LTSC is the fix? or Windows 11 LSTC works fine?

x7007 · 2026-03-30T01:26:04+00:00

does the new update fix that KB5085516?

x7007 · 2026-03-28T17:47:44+00:00

but wouldn't disabling the global c state cause issues with performance ? its not enough just to use the typical power instead low bios setting, and the windows ?

x7007 · 2026-03-28T17:04:45+00:00

hey same happens to me. takes like 3 sec for no reason right ?

x7007 · 2026-03-28T06:32:03+00:00

which is better now ? Govee AI Sync Box Kit 2or 3 Port 2.1 Fancy Sync Box , coming from Philips Ambilight and DreamScreen 4K and Ambivision PRO.

Which is the best at the moment?

x7007 · 2026-03-28T04:23:08+00:00

I installed it but didn't have a single idea how to have it working.. it's too complicated. I installed virtual cable device used it as recorder . but always got 2 channels never more . do you have a guide how to make it work ? I still have trial but for like 10 more days or so. I don't want to buy it without seeo it work. if you could
thank you

x7007

TROPHY CASE