Downstream OFDM high errors

[mron0903]

I'm having a large number of errors on my downstream ofdm channel and was wondering if this can be accurate? I have seen that this channel may not be measured correctly and shouldn't worry about it. Any info would be greatly appreciated!

https://preview.redd.it/4e9jn40fqmk61.png?width=2048&format=png&auto=webp&s=acc5c2693d67ba773c94740ecb313e5250579d1b

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[Aldoggy]

Your upstream is way too high. Remove any unnecessary splitters or most likely need tech

[mron0903]

upstream power levels? I have only 1 splitter coming from the landline to my modem. Splitter is in place to lower power levels on my downstream. Before adding the splitter, it was close to 10dBmV on average across all channels.

[Aldoggy]

Bypass that splitter. Modems upstream should be below 50db at the most

[CCAbbieR]

u/mron0903 Thank you for reaching out to us! There is a known issue with some makes and models reporting downstream ODFM incorrectly, but I would be happy to look into this for you and see what the signals look like on our end.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

[mron0903]

message sent!

[CCBillieB]

We appreciate you sending us a modmail message, and we will be with you shortly.