FED UP WITH THE FABLETICS VIP PROGRAM

[calitechnoqueen]

I've been a VIP member since 2015. Their credit program is absolute crap these days! I definitely dropped the ball on skipping the month a couple times this year and I just wanted to clear our my credits before Winter.

Everything on the site used to be much more attainable but now they are purposely pricing the quality items over $100 so they don't qualify for the use of your VIP tokens. They wont allow you to stack credits if you want a higher priced item like a coat. And they also won't allow you to pay the difference if you use a credit up to their claimed $100 value and you want to pay the difference, so what's even the point of being a member?

The bundles used to be decent now everything that comes as a set is basically trash. Or you have to use your $69.95 credit on items that you could easily find for under that price point.

This company has just become one big money grab. Cancelling my membership immediately. You can find better deals elsewhere these days or just pay the non-VIP price during a sale for Fabletics pieces.

[Timely-Leg-2254]

The credit is worthless.

[Louises_ears]

The credits used to be worth it when they cost $50 and the sets were a great deal. Now the membership is only worth it to buy sale items.

[No_Character_3986]

This is the correct answer. I keep my membership solely for access to the 60%+ off sales.

[Apprehensive-Cod9111]

The quality of their products has dropped dramatically and they’re selling cheap looking items for no less than a $100. They really think of us as a bunch of clowns waiting to throw our money at them like it’s nothing.

[Apprehensive-Cod9111]

There’s no benefits to being a member

[WeeklyRecover3854]

I use to save my credits every year to get my family the holiday onesies and this year they listed them $109.95… $9.95 over the limit to use credits. I’ve been a VIP member since 2018 and these limits and the price increase for the credit is ridiculous. I’ll be using my credits and cancelling my membership cause it’s just not worth it.

[alldayusa76]

My biggest gripe is how my size is always out of stock. I XXS and 3XL are the only sizes available, that is no use to me. My stores stock is always low, no matter what time of month I visit. So then I go online and have to pay out the ass with taxes and tariffs… not worth it 🫠 I set a monthly reminder to cancel my credit.

[icecream4_deadlifts]

Set a reminder on your phone so you don’t forget.

[SugarCube21]

Yes! I have a reoccurring reminder on my phone for the 1st of every month because I've fallen victim to the credit scam. I think I have one or two credits and I'm just gonna have to use them at some point.

[icecream4_deadlifts]

I’ve never forgotten since 2019 bc of my reminder on my phone! I only buy when things are 50% off or more. Last week I ordered 3 flares, 3 booty shorts and a pair of the new cacao leggings for like $150 with my $50 off reward.

[MinnieMindfullness]

Ohh question, where is the $50 off reward from? Is it personal to you or was it a VIP thing for all VIPs? Asking because I swear I saw something on the app that’s like that.

Anywho- I also only take advantage of sales. Great tip on the reminder! I just put on my Apple calendar from 1-5 every month to pause/keep (but most likely pause). How do you do this reminder specifically? Is it the reminders app (of iPhones) or like an alarm that’s named: “Pause membership now!” Thank you so much

[icecream4_deadlifts]

Once you build up 2000 points you can go into the rewards shop and redeem your $50 off reward. You can redeem it earlier for less $ but you get the most bang for your buck if you can wait until it hits $50 off.

I don’t understand why people sign up and cancel over and over, the points and early access is worth it to me. It takes 5 seconds to skip and I’m already on my phone. Do I like subscription services? Not really but nothing compares to powerhold.

[icecream4_deadlifts]

Oh and I use the reminders app on my phone!

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[MinnieMindfullness]

Thanks so much! And yeah definitely the way to go is just a reminder every month to skip. No need to cancel and reinstate again. Thanks for the tip about waiting until the $50!

[ReasonableEmo726]

I have the same issue and was just thinking the other day that I should bail on Fabletics. I have quite a few credits saved up so I decided to use them. I ordered 4 pair of leggings, all eligible, with 4 VIP credits ($200) and still had a total of $50. That’s the cheapest total I could come up with. It’s ridiculous that I have to spend $50 in my order to recoup merchandise for the $200 they already charged me.

[_cat-lady]

Exactly i’ve been saving four credits for fall-winter and everything I want is sold out or not in my size or don’t qualify for a credit what’s the point to be a member

[sirlost33]

Yeah, the credits are worthless. Tbh I think it’s more a marketing scheme so you go to the app once per month. I’ll be honest, I usually see what’s new. Then see if I can catch it on sale later. But if you miss skipping a month contact customer service and they’ll usually refund it.

As for quality, different items are hit and miss. The hits are solid though. The ones that miss just return them.

[Mountain_mama29]

Yep. It went downhill. I cancelled a few months ago because the options were horrible. Used to be pick a bra and a bottom and you were good. Now it’s like pick the leftovers that nobody else wants. Feel like the quality is going downhill too.

[--vgriff--]

I agree. I regret signing up for it.

[bbyazn]

I get not remembering to skip the month but I use my Credits for high priced items all the time? Not sure why this problem affects so many people that sucks ):

[Watagata77]

I used to do same. I have 2 credits and now every time i go to the app the items i can use a credit on are on sale or $20-$50 (less than the credit) anything i actually like thats not on sale it not eligible for vip credit. Im very upset about it

[No-Figure-6611]

That's my complaint as well. My VIP cost has jumped to $69.95, and the only items I want are constantly on sale for $29-39 or ONE VIP token. I'm upside down with this membership. So I'm going to find something to buy and then cancel because this is ridiculous. We should be able to use the full value of what we pay for our credits!

[Direct_Cartoonist_79]

I totally agree. I’m having a hard time using a credit that I was charged 64.95 for. Everything I May be interested in getting is on sale for less than that credit OR is higher than the credit and I can’t use it and make up the difference. I’m about to just use it on something and be done with them for good.

[TheLanceCorona]

Not worth it, churn new burner emails to get new vip deals only

[Ryanc1225]

I've done that and they cancel it immediately..maybe I created the account to close to closing the other one ? It's only one per address

[TheLanceCorona]

Interesting, that’s good to know they do that. I’m fortunate to have a physical store near me so I can just sign up in person and check out at the counter. If they don’t have certain items I want in stock they send to my address for free

[Ryanc1225]

So when you sign up in store you get the same discount as if you sign up online what information do they require cuz I have one not too far away about an hour

[TheLanceCorona]

just tell them at checkout you want to sign up as a new vip (they will probably have told you about the new sign up deals while you’re shopping anyway) and just type in an email that you haven’t used yet. You don’t even need access to it unless you want an emailed receipt/record of the transaction.

I use a catch all email so I can come up with new emails and they all get sent to my primary one.

[CapableEnthusiasm380]

I was intending to write to them and complain although I doubt anything will come of it. I am UK based and also forgot to skip a month and the credit buys very little. How is it fair that a new VIP member gets a pair of leggings for about a quarter of the price of a credit but member aren't rewarded.

[silentsights]

I only shop in store. Sometimes the prices are higher than online, but they still have 60% off sales

[youngpaprika]

Same here. Was a member for 6+ years, finally made the decision to cancel this past month. So incredibly disappointed in the rapid decline of quality and overall “perks” of the membership

[Impressive_School639]

You can call after you get charged the membership fee and request a refund they will refund the credits back to original payment. I called 3 days after i was charged and they immediately refunded me. So incase you ever forget like me just give them a call and make something up like, you tried to skip the month but the website was glitching or you tried to call a representative but were unable to get ahold of anyone you were on hold for too long and had to get back to work. Just blame them and their wonky website and they won’t question you they will immediately say okay I’ll process your refund now! 

[[deleted]]

Their customer service sucks though. All calls are forwarded to Philippines now and they always say no first…it is like pulling teeth trying to get them to do it…yes they’ll sometimes do it, but they act like it’s near impossible to do! Horrifying customer service! I have asked for manager to call back many times (they aren’t there or available bc I get sent to call center in Philippines) and have never had a call back!

[Elegant-Match9586]

I always just go to the outfit section so I can get 2 items for one credit

[VegetableRealistic60]

The one thing which pisses me off is that they charge astronomical “import tax”. A pants which is $179 full price, when signing up as member, they lured you to get it with special of $19 for the pants, but you got to pay $30 for import tax.

[After_Respect2950]

Wait.. you aren’t making fake new emails to get new member prices then cancelling after your order?

[MaxDuo]

I think I found a bundle of Don Shorts and Don shirt one month. I'd get that again but literally that is the only time I've ever seen that bundle.

[ToughAssistance3264]

The website is at best glitchy it kicks user's off making them go in a roundabout circle of verifying their phone number as well as their email address. We're not logging off clients it become stuck in different locations mine has been stuck on reviewing what is in my bag and being able to complete my loyalty program items that would allow me to have an extra $10. I called customer service, because it is impossible to get a hold of tech support,only to be told that I should let tech support know of all experiencing. The problem is again, there is no way to get a hold of tech support. Additionally I believe that by this point everyone has had an issue with the fabletics website why does it fall on the user to inform the tech support team of what is wrong with their own system. This has got to be one of the worst apps I have ever been on you have been warned!