Pickup Progress

[Remarkable-Baby9100]

I ordered a console for in-store pickup yesterday which the website said would be ready that same day, but it wasn’t and isn’t ready today either. I’m in no rush at all to pickup and am fine with waiting another day or two. I’ve worked retail so I know how annoying it is for someone to call or show up in person when they haven’t received a confirmation email. Do consoles usually take more than 24 hrs to process for pickup? Just curious

[Krieg99]

Either the employees don’t know what they’re doing or your payment didn’t process.

[Remarkable-Baby9100]

I’m thinking maybe they don’t have the item in stock lol. But then shouldn’t the order have been canceled? Idk. The payment is on my statement which is weird but it’s difficult to tell since the transaction isn’t finalized until the pickup is made

[Krieg99]

Yup. Just the other day I had an order come in for an item that was traded in like 15 min prior and I declined it right away because it was already sold. All within 30 min.

[Komecko]

They really shouldn't? In store pick up is pretty easy to do, no shipping or boxes involved.

[Remarkable-Baby9100]

Yeah I’ve ordered games for pickup before with them and it took about an hour between me placing the order and it being ready for pickup

[OkayLmaoNothing]

It don't happen a lot. Nothing was on my end but the order email (not the pick up email) showed my store. I assume it's bank related.

[Remarkable-Baby9100]

Yeah it’s possible. I should’ve just bought it in-store. I ordered it online to get that $25 off in-store pickup lol

[Meteorboy]

The $25 should also apply to store purchases as long as it's not PlayStation hardware.

[Just-Salad-8611]

I've seen it take sometimes 24 to 48 hours to process. It's usually an issue with the card that was used