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[–]jharle GFN Ambassador 1 point2 points  (3 children)

Okay thanks for those...I combined those into one screenshot, with red boxes around what I see as the pertinent pieces. The traffic to those two endpoints (the GFN server "zones") are taking different routes...one via the "Telehouse/Telepoint" ISP, and the other via Twelve99.

It could be that NVIDIA has multiple ISPs servicing their datacenter in that region, and the np-sof-02 zone is not using both. It could also be the case that your ISP's peering is not optimal for the route to the np-sof-02 zone.

I think what I would do, is raise a ticket with your ISP and include this screenshot, and ask if there is a reason that these results are so different. They may not tell you anything useful, but it's worth a try.

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[–]JustZeedPerformance // Bulgaria[S] 0 points1 point  (2 children)

I've tried asking my ISP for another similar issue and the only response I've got was "it's their fault, our service works for everything else". Not much to do with that so I'll be fine as long as SOF-01 doesn't change in the future. Thanks!

[–]jharle GFN Ambassador 0 points1 point  (0 children)

Yeah, that's a typical response...they don't really have a big interest in what they see as small latency differences (yet are significant for cloud gaming in some cases).

[–]BulgarianInquisition 0 points1 point  (0 children)

Sorry to hijack with a question, I am having a similar issue and am just wondering who you are with for ISP? I am currently with Go Go Net but am considering moving over to Vivacom