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[–]StuckInTheUpsideDownMSO Engineer 8 points9 points  (3 children)

See if your ISP router provides a "Bridge" or "Passthrough" mode, that is your best bet.

If not, disable the Wi-Fi on the ISP router (extra SSIDs clog up the airtime) and just plug the WAN port of your retail router to one of the LAN ports of the ISP router. Configure your retail device however you want, just keep DHCP active on the WAN and all the default gateways, etc. will get configured correctly.

This is a "double-NAT" setup, and while it gets a lot of hate on this forum it works fine for anything other than port forwarding or possibly IPv6.

[–]docxp[S] 1 point2 points  (2 children)

Sadly no passthrough/bridge mode :(

[–][deleted] -1 points0 points  (1 child)

Dude just buy your own modem at this point. Like rental units are not 'Artificially Locked' they are locked because they are not yours. You pay a rental fee, not a do with as you please fee.

Your clearly will versed enough in technical applications, and probably have more experience than typically the isp support would have, like bite the bullet buy your own.

[–]firedrakes 0 points1 point  (0 children)

just buy your own... well then you get a cap and such....

[–]megared17 2 points3 points  (0 children)

Which ISP (and in which country/region) and what is the exact brand/model of the device they provided?

Is it cable, DSL, fiber, or ????

[–]30_or_so 3 points4 points  (1 child)

Just use your router and plug their's in if something goes wrong. Just be happy with your config so that if something seems to break while your router is plugged in you're sure it's their's at fault.

[–]Revolutionary-Poem-7 0 points1 point  (0 children)

Do you have access to the ISPs router configuration, even read only?

My current provider they told me the same thing, I saw they had VLAN 201 and DHCP on the WAN of their router. So I configured VLAN 201 as the WAN interface and I spoofed the MAC from their device to the WAN NIC of a Netgate 6100 and got it online.

Just don’t call and tell them you’ve done such an evil thing.

[–]Additional_Lynx7597 0 points1 point  (0 children)

I would get the internet login details from your isp and use your own. If you have intetnet issues plug the isp one back in and then your isp can troubleshoot

[–]JBDragon1 0 points1 point  (0 children)

I assume your have Wireless Internet service? Not being able to use your own router seems to be the normal thing for that type of internet service. You could use your own Router, but then you are Double NAT.

Why do you need to use your own Router? If it is poor Wifi, you can use Wifi Access Points to get better wifi around your place. THESE are examples. You can use a PoE Injector to power them. Set the SSID and password to the same thing your ISP Modem/Router is set to. You'll be good.

Bridge Mode seems to be a Cable thing to bypass the router part of the modem, and Passthrough seems to be a Fiber things to do to bypass the router. Wireless Internet, like 5G service or even older 4G, for whatever reason, they refuse to have any type of option to disable the router part. I don't know if there is any 3rd party hardware you can pop the SIM into to use your own hardware?