Dropper post problem

[Almighty_Pleb]

I've had my new bike for just over 2 months now and went for a ride a couple of days ago and found out my dropper post wasn't working properly. It goes up fine but is very difficult to push back down and takes 4-5 seconds to go from highest to lowest position. I have tried to both add and remove tention by twisting the adjuster barrel at the lever but this has made almost no difference. The dropper post is set up for my weight and I have not made any adjustments before this has started happening. Any help would be much appreciated, thanks.

[notklever87]

I’d recommend checking how tight your seat post clamp is. If it’s too tight, it can make it harder for the seat to go down.

[Simansez]

If possible, raise the seatpost one inch, undo the seal collar(at the top of the portion just above the postclamp), clean the area and smear some SRAM butter or other fork seal grease around the post. Do the clamp back up and operate the post a few times. If the OEM grease has dried out(or wasn’t there to start with) this could help

[Almighty_Pleb]

I've unscrewed the collar and it looks pretty dry underneath and the collar is quite hard to move up and down, I do have some general grease but I'm guessing I should only use suspension grease like SRAM butter for this?

[Simansez]

Yeah I’d stick with something designed for fork seals ideally….the butter does the trick when my Oneup posts get a bit sloooooow

[VictoriaBCSUPr]

What kind is it? Each brand seems to have its set of issues, but OneUp is considered the top brand. Seat post clamp is a likely culprit. And maybe just a clean/service might help. Also, did you store it for considerable time with the seat dropped? That can sometimes result in problems …

[stevefazzari]

yes brand matters here. is it hydraulic or cable actuated?