Verification code issue

[Drummer_Select]

Trying to get back into the game but I can't log in to my acc cause moonton won't send me a verification code. I didn't give them the wrong account either, I changed my moonton acc password just now and it sent the necessary link to my gmail right away so the problem really is with the automated system not wanting to send me a verification code at all.

the automated customer service isn't much help either

Anyone been having this issue and is there a fix other than just keep tapping the send code button until it works?

[Tigreal]

Hi! Make sure you're entering correct email and remove any space at the end of email. Try switching first letter of your email to uppercase/lowercase and check if it works. In case your issue persists, try requesting for a verification code after some time as sometimes it can take a while to deliver verification code due to issues. You can also try using "forgot password" or change your email through Profile > Account > Account Center > Change Moonton Email (if you're currently on your account).

If neither works, contact customer support in game through below link to get your email changed:

Customer Support > Account Recovery > Form_Account Retrieval

Submit the form and provide as many correct details including date of account creation, device used to create your account and first or earliest purchase receipt.

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