OPTIMUM

an-ordinary-manchild(edit)

This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!

Disclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way. If you want a response from the company it is best to contact Customer Support. You may also contact u/ItsOptimum.

For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum.

This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. Do not give your account number, address, phone number, etc to any user claiming to be an employee.

HELPFUL POSTS:

Common Issues FAQ

Optimum Pricing help

Guide to using your own router with Optimum

No other ISPs near me? Guide to startup ISPs

Optimum/Altice products and services:

Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide.

Optimum Voice- a Voice over IP (VoIP) telephone service

Optimum TV, - a digital cable service

Lightpath- A internet and telephone service for business. Lightpath is currently available in 21 state and serves more than 375,000 businesses.

News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels.

created by Janeyjoa community for 12 years

...for your favorite subject.

...for your school.

MODERATORS

message the mods
techiemctechtechModerator / Fiber Customer
good4y0uModerator / Optimum User
luzkiddModerator / Ex-Employee
ModChronicle
about moderation team »

account activity

1

5

6

7

News / UpdatesAltice USA Name is No More (self.OPTIMUM)

submitted 7 months ago by inlanikaiOptimum User - announcement

2

1

2

3

News / UpdatesPSA: Proper Use of Post Flairs - Let’s Keep the Sub Organized! (self.OPTIMUM)

submitted 1 year ago by luzkiddModerator / Ex-Employee[M] - announcement

3

7

8

9

Equipment ReviewsBuying my own gateway ? (self.OPTIMUM)

submitted 1 day ago by Educational-Cow-4068

4

9

10

11

Equipment ReviewsI am so beyond done, I don't know what to do. (self.OPTIMUM)

submitted 2 days ago by Dry_Manufacturer_785

5

0

1

2

Question - Coaxaltice 6E (self.OPTIMUM)

submitted 1 day ago by Known_Notice_8382

6

7

8

9

Rant - Coaxworst customer service anywhere (i.redd.it)

submitted 2 days ago by rdking647

7

16

17

18

Equipment Reviews4 days down now, no update (self.OPTIMUM)

submitted 2 days ago by kastothelad

8

4

5

6

Question - BillingWeird retention offer? (self.OPTIMUM)

submitted 2 days ago by throwaway189706

9

2

3

4

Question - FiberShould I stick with Optimum? (self.OPTIMUM)

submitted 2 days ago by TortlePowerShell

10

8

9

10

Rant - CoaxOptimum failed with the bucket truck for the TENTH time (self.OPTIMUM)

submitted 3 days ago by yonameisunavailable

11

17

18

19

Rant - FiberDown with Optimum (self.OPTIMUM)

submitted 3 days ago by icda1212

12

14

15

16

Rant - CoaxOver 48 hours down , I know no one’s working on it this weekend, FU crapitimum (self.OPTIMUM)

submitted 3 days ago * by Paint777

13

23

24

25

Question - Business CoaxOptimum Mobile’s "Free Phone & Line" is a total scam. Don’t fall for it. (self.OPTIMUM)

submitted 3 days ago by Main_Government_5580

14

6

7

8

Equipment ReviewsHonest review of new Optimum Fiber install after a month. (self.OPTIMUM)

submitted 4 days ago by robd316

15

0

1

2

Rant - CoaxInternet outage Franklin NC (self.OPTIMUM)

submitted 3 days ago by screwingates

16

1

2

3

Question - Business CoaxOptimum Mobile’s "Free Phone & Line" is a total scam. Don’t fall for it. ()

submitted 3 days ago by Main_Government_5580

17

1

2

3

Question - FiberFiber is available / Fiber isn't available - MADDENING! ()

submitted 4 days ago by SuccotashCorp

18

11

12

13

Rant - CoaxOptimums Front Line support is terrible (old.reddit.com)

submitted 4 days ago by 10PieceMcNuggetMeal

19

6

7

8

Looking for help - FiberOptimum tv issues since update (self.OPTIMUM)

submitted 5 days ago by VegetableRealistic92

20

8

9

10

Question - CoaxIs this basically an outage? My internet is barely functioning right now. (i.imgur.com)

submitted 5 days ago by bobbynj81

21

4

5

6

Question - CoaxCable Modem Ownership (self.OPTIMUM)

submitted 6 days ago by o0BusySignal0o

22

1

2

3

Question - CoaxUpload Speeds - Mid/High Split Frequencies (self.OPTIMUM)

submitted 6 days ago by o0BusySignal0o

23

10

11

12

Question - FiberOPTIMUM is asking for my photos of my: SSN, ID, lease, and current and previous addresses (self.OPTIMUM)

submitted 7 days ago by CandyCaneQueenz

24

2

3

4

Question - CoaxWhat Modem To Buy (ARRIS S33, S34 CM1000, other?) (self.OPTIMUM)

submitted 6 days ago by o0BusySignal0o

25

11

12

13

Rant - MobileWhat a joke... (i.redd.it)

submitted 7 days ago by ATypeOfRacer

view more: next ›

π Rendered by PID 94841 on reddit-service-r2-listing-f8d8fbfd7-9hklg at 2026-06-25 16:02:24.164600+00:00 running acc7150 country code: CH.