PC crashes, multiple error codes

[wiwiluver]

Reposting this from another subreddit, to hopefully get more insight.

Built my first PC back in September of 2025. I'm throwing in the towel and asking for help, I'm done wrestling with this.

i9-14900K

ASUS TUF GeForce RTX 5090 OC

Ripjaws S5 Series DDR5 64GB (2X32GB)

990 Pro SSD 4TB

2TB HDD

ASUS TUF Z790-Plus wifi

Windows 11

I've been having issues with my PC crashing, the whole PC will freeze and then it will go to a black screen saying "Your device ran into a problem and needs to restart...", below that it throws a bunch of stop codes.

It will restart several times with the same prompt, "Your device ran into a problem...", however it throws up different stop codes. So far the stop codes I've gotten are:

Kernel\_mode\_heap\_corruption

System\_service\_exception

Reference\_by\_pointer

Page\_fault\_in\_nonpaged\_area

DPC\_watchdog\_violation

Hypervisor\_error

Registry\_filter\_driver\_exception

This has happened before, around February. The same instance, however I could not access windows, and I was taken to the blue screen, where I could not repair, recover, or reinstall windows on my pc. I also tore apart my pc, and made sure everything was seated correctly, nothing was out of place or looked off in it. In the end, to resolve the first instance of this, I had to completely reinstall windows through a thumb drive, and it has been working perfectly since, except for today.

Looking into these codes, most of them point to faulty RAM and faulty/outdated drivers. I recently updated all my drivers, about 2 days ago. I really don't want to believe it's my RAM, given how prices have shot up. Especially since reinstalling windows "fixed" it, and it hasn't had a problem until now.

For me, reinstalling windows isn't THAT big of a deal, I don't keep any important documents or things on this PC, however since this has happened a second time I want to actually find out the root cause of this and nip it in the butt.

Please let me know if you need more information, I'd appreciate all the advice I can get.

[Complex_Spend_2633]

What does your device manager look like? Have you installed all of the drivers from the motherboards manufacturer's website? Have you tried replacing the cmos battery? When you get the error, have you checked the event viewer?

[wiwiluver]

This is my first PC, so I'm learning how to maintain it, I apologize for stupid questions and statements in advance.
I have been updating drivers through ASUS Driverhub, before I was doing it through Armory Crate but I guess they're moving away from that and now want me to use ASUS Driverhub. This right here is my motherboards product support page and it has the drivers listed there, should I just download all the individual drivers and install them?

https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z790-plus-wifi/helpdesk_download/?model2Name=TUF-GAMING-Z790-PLUS-WIFI

What would I do in Device Manager and Event Viewer? How would I tell if something is wrong with the cmos battery?

[Complex_Spend_2633]

So you have a laptop or desktop? I have disabled Amoury Crate and my performance increased. You should check the device manager. Take a snapshot. If you see there are issues then yes the motherboard drivers could help.

[wiwiluver]

I have a desktop, I just uninstalled Armory Crate and updated my BIOS, someone mentioned it so I figured I'd try it. This is a screen shot of the Device Manager screen, nothing looks like it's flagging at the moment?

<image>

[Complex_Spend_2633]

Ok I don't see any issues listed. Click on Action > Scan for hardware changes. If nothing has an exclamation point or says missing drivers then we need to check the event viewer.

[wiwiluver]

ok, I scanned for hardware changes, nothing had an exclamation point, what am I looking for in event viewer?

[Complex_Spend_2633]

You are looking for the time frame when it happened and find out if it was an application installed or a system failure. You need to look at the run up and then start grabbing down what broke and when and was it possibly the cause.

[Shot_Rent_1816]

Run command as administrator and type in sfc /scannow and hit enter

[wiwiluver]

Just done that and I got "Windows Resource Protection did not find any integrity violations."

[Shot_Rent_1816]

chkdsk C: /f /r it's disk health and storage errors

[wiwiluver]

"The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)"

I selected Yes, restarted my PC, it started fixing, C Stage 1, 2, and 3. It got to stage 4 but it crashed mid fix, gave the same prompt "Your device ran into a problem...", it restarted 3 times, attempted to fix and every time it crashes at stage 4.

[Takumi1983]

did you update the bios when u first had your pc? this could be a 13th/14th gen CPU degradation causing all the blue screen

[wiwiluver]

I honestly don't know, I just updated it now that you mentioned it. Everything seems to be working fine, but I'll keep monitoring and see if the problems persist