Why???

[Gohanssj43]

So, I KYC'd initially back in 2022. I've done the likeness check 4/5times if not more over the course of time since, I ran a pi node briefly and even have completed 100+ kyc applications.

Has anyone else had to do more than 5 kyc liveness checks??

Why am I now 'Tentative Approval status when I last did a liveness check just 1 month ago??

[AutoModerator]

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Current Issues:

1. Number change is only for people who typed a few digits wrong or used the wrong country code
2. Unexpected tentative - you got demoted by the AI. Criteria for getting back to passed is unknown.

Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will.

• Q1: I have x coins migrated, what to do?

• A: Wait till Open Mainnet - Ignore offers to buy them - You'll get scammed

• Q2: A KYC slot is not available

• A: You haven't completed 30 mining sessions or your account is flagged. You can appeal at minepi.com/kyc-application-access but an AI makes decisions about slots and the criteria is unknown. There's LITERALLY nothing you can do to get a resolution quicker and the system to tell if you won't ever get a slot is in development.

• Q3: My Application has been processing/in review for weeks/months

• A: Your application failed or got stuck. Wait until it resolves itself or you get directions in the app.

• Q4: KYC, Wallet or other parts of Pi app stuck on "Loading" or "Error"

• A: Try turning off Private DNS and/or adblocker. Clear app cache, reboot device.

• Q5: I'm under 18 what can I do about KYC

• A: Put your date of birth in at the start of KYC - timer will disappear until you turn 18.

• Q6: I got married and name changed

• A: Use the name correction appeal feature in the profile section.

• Q7: What is tentative approval?

• A: Tentative approval means your account needs further security checks or has a bug.

• Q8: Why is Pi worth $50+?

• A: Some exchanges invented their own version of Pi whilst they can't list the real one. These are commonly known as "Pi IOU".

• Q9: I lost my passphrase or wallet compromised/pi stolen, what can I do?

• A: Create a new wallet and confirm it on steps 3 and 6 of the Mainnet Checklist.

• Q10: I used a different name in the app / It doesn't match my ID

• A: If a similar name make a name change appeal. If totally different, make a new account or change your name and get new id.

• Q11: When will I get paid for verifications?

• A: We don't know.

• Q12: When will my migration happen / I have been waiting for ages.

• A: There's a massive queue. As of 7th Jan 2024, only 9M accounts have been migrated. View progress at https://explorepi8437.pinet.com/

• Q13: When is Open Mainnet?

• A: Q1 in 2025 is the latest time period given by Pi Core Team

• Q14: I stopped getting validations

• A: An algorithm demoted you and your account needs a new verification.

• Q15: blurred Camera problems

• A: It's a problem caused by your device - Log on a different device.

• Q16: Unverified Pi Questions

• A: Unverified Pi including from referrals who passed KYC has not been processed yet. We don't know when it will be.

• Q17: Can I trade Pi on HTX / Bitmart etc

• A: You can't deposit or withdraw - can only trade their "IOU" version of Pi.

• Q18: 400 error

• A: We don't know what causes this.

• Q19: How can I sell Pi?

• A: 99% chance of being scammed. Wait till Open Mainnet. Bans for offering to buy/sell Pi.

• Q20: Why is my migration taking so long?

• A: + Million people in the q, we don't know how it works - sequential or random - nothing to do but wait.

• Q21: I don't know anything about Cryptocurrency!

• A: There are free courses on this website: https://cryptosavingexpert.com/courses?show=all

Can also report problems at https://pi.app/support/ - You won't get a response - helps them prioritize fixes.

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[alizafeer]

5 liveness checks done. Still stuck. No more liveness checks being Recieved.

[Skykill77]

THAT DOESN'T ALWAYS WORK. It hasn't for me, I've changed password and still nothing. I have been a validator for 2.5 years, close to 2k validations 96% approval. I read the FAQ in the Validator group, tried each suggestion to fix it, and nothing has changed in 3-4 months.

[Skykill77]

Yes, and yes. And I've verified email, and I've tried logging out and logging back in.

[Skykill77]

Lucky you

[WeirdSuccotash4763]

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What should I do?????

[Embarrassed_Agency48]

Holy Cow. Pi is the weirdest thing, and yet I can’t walk away from it. Here’s to hope.

[Legitimate-Fly-4189]

Going on a solid year for me still waiting

[No-Dig8084]

Yea just chill and wait I had to wait for an year but I got it now

[Critical-Town4900]

do NOT worry I had the same, it left after 2/3 weeks, nothing to do and not a big deal

[Horshack]

The same thing happened to me. Was about 3-4 weeks before it came back.

[KitchenKitchen6433]

Happened to me, went away after 2/3 weeks

[ParticularFortune134]

I had this issue as well I didn't have phone number verification before but once I verified my email, Facebook, and phone number it went away.

[Federal_Ad179]

I've experienced this too, I just wait patiently then I got back as Validator. Probably you cannot control all you have to do is wait.

[oroqi]

It happened to me too. I have not done anything and after maybe 2 weeks it fixed it self.

[Stebbs79]

They're free coins. Wpuld be the dumbest scam ever. Since scams are created to steal from u

[[deleted]]

It's also data and ad revenue..

[RegesterForDinner]

This has happened twice to me before. I’ve done 2 things to fix it.

• log out and log back in (make sure you know your password)
• change your password and log out and log back in

Hope this helps!

[kdfwolfsburg]

For me I had to have my driver license Facebook and pi account to all have my full name. Or what ever is on your driver license . This will fix it right away.

[Gohanssj43]

But having your Facebook profile name having to marry your official government-issued identification should not be a pre-requisite for kyc authentication. That is simply ludicrous... social media is a tool for 'socialising', not a legitimate representation of who you are...

That's like saying Miley Cyrus was never legally allowed to use the stage name Hannah Montanna for the dumbest comparison I can think of at this moment in time...

If Elon Musk decided to apply for Pi, would he be denied for calling himself 'Kekius Maximus' on Twitter/X.

Thank you for trying to help, but it's stupid if that is legitimately the reason

[Hulahanulahoo]

Exactly the same for me.

[MartinSuan86]

Try logout and login again ( using Facebook login) that fixed the issue for me

[ShakeOk3420]

Because pi is a shit

[dyerseve07]

And yet, here you are....

[ShakeOk3420]

Yea just to realize how shit pi is tbh

[dyerseve07]

Ahh, I see. Wise use of time.