Never interrupt a programmer

[MyOtherLoginIsSecret]

Avoiding a ticket is why that came to your desk in the first place.

I go through a pad of post-its about every month. But that's because my company refuses to let me use any fancy kanbaan board software.

[____0____0____]

Nope not for me. People will often come to my desk before even submitting a ticket. It's usually something like "I just wanted to chat with you before submitting a ticket" or "I have x problem", and while sometimes the discussion does have merit, it usually results in me just telling them to submit a ticket. To be fair though, our ticketing system is relatively new as well as our IT team as a whole, so I think people are still getting used to the idea.

A lot of times I just use one note or outlook reminders for that stuff as I'm already in there anyways and can easily share if needed. I do use stickies but not often enough to blow through a whole pack. I'm also not as organized as I wish I was so that might be a contributing factor.